Best Buy is giving me a damn headache.
I emailed to change shipping for an order, they keep saying that the item has shipped (Batman).
No IT HASN'T. I actually ordered something a year ago June 10, 2014 (Bullet Storm) which shipped. I'm pretty sure the morons are confusing that with this week.
I know that they didn't ship because my credit card is not even valid lol, I also need to change that. GOD.
Also in their email, they are pretty sneaky, the last #2 means yes to the phone survey I believe.
We advised to please contact our customer service at 1-866-237-8289 option 1,1,3,2.
EDIT: So apparently when I canceled something in the order last year, someone fucked up and canceled Batman too.
I just sent an email that is massive detailing how blah blah didn't cancel etc. and now I have to deal with that. I even reordered and gave them my new order # so they can adjust the price for me, because I am going to make them.
If they refuse, not a huge loss for me I guess. I wasn't that sure about it anyways.