Aonuma
Member
So I tried...in vain...to get Amazon to exchange my $35 (praise Fularu) WiiU copy of Zelda for the Switch version instead.
First rep wouldn't/couldn't do it but I got disconnected and reconnected somehow before the chat ended.
Second rep couldn't do it, but offered a that i cancel the wiiu version and he'd give a $35 refund to apply towards the Switch version but before he could do it, again chat got disconnected and reconnected.
Third rep came on and said not to worry, they could follow through with what was promised. Offered a straight up $35 promo credit (no need to cancel my wiiu version). So I ordered the Switch version and applied the credit. After Prime discount (chose to give it a go for a year) the Switch version of the game is $28. And I'll have the WiiU version of the game still coming in for $35.
I really feel you get treated differently as a Prime member.
Agreed, I had them apply my Prime discount to the Sonic Mania Collector's Edition for Switch when it wasn't and it took less than 5 minutes even though my chat also mysteriously disconnected and was reassigned.