CDPR officially apologises for hiding the console versions and promises quick updates and refund option

"Sorry that we made absolutely sure that nobody could see how our game ran on base consoles before most of you already bought it. We weren't reeealllly paying attention to how shitty they ran on those machines though... promise!"

yea-uh-huh.gif


I'm sure that they will do their best to update the game for people on base consoles but this statement is a load of shit. They were literally talking about how Cyberpunk ran "surprisingly well" on base consoles just before launch. They absolutely knew that the game was a mess and that's why they didn't send out any console review copies and why they blocked footage of the game from being released for as long as possible. They know that most people won't issue refunds. They got their money. If they really gave a shit they would have delayed the game on base consoles until they were "ready" in february. CD Projekt Red are no different than any other major publisher/developer these days. Release broken shit, get paid, fix it later. If anyone believes that they are this transparent, "cool" company to be put on a pedestal after this... you're lying to yourself. They're really trying to eat that cake though.
 
this

not cool

they are giving you your money back. what is not cool about it? this is completely different of a company spilling oil on the sea killing sea life and saying sorry. they are not hurting anybody.

you don't like the game sorry here is your money. everybody is complaining about it but i don't see what more do they want? "oh i want them to not release the game like that" ok they did release the game like that now what? "nothing. fuck them" ok great feedback thanks. then you wonder why companies treat you bad....

They were literally talking about how Cyberpunk ran "surprisingly well" on base consoles just before launch. T

that was on an investors call. not a pr statement sent to the press.
 
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Should never have happened in the first place, but good on them for promising to improve things and also trying to make good on refunds.
 
they are giving you your money back. what is not cool about it? this is completely different of a company spilling oil on the sea killing sea life and saying sorry. they are not hurting anybody.

you don't like the game sorry here is your money. everybody is complaining about it but i don't see what more do they want? "oh i want them to not release the game like that" ok they did release the game like that now what? "nothing. fuck them" ok great feedback thanks. then you wonder why companies treat you bad....



that was on an investors call. not a pr statement sent to the press.
What's not fucking cool about is that they didn't delay the game for console.. And just shat it out on the market.
Saying sorry afterwards is dishonest as fuck.
It was 100% their intension to fuck over day 1 people. Just to please the investors.,
Loads of people will not return it and they bet on this, esp with that smarmy give us a chance line.

I am glad i used a VPN in belarus to get this game on GoG for 20. Because honestly?
It's barely worth that amount of money in the current state. I can't even imagine how sheit it is on consoles.

You buddy and me have a very different opinion what is ok and what's not.
 


PlayStation refunds are traditionally almost impossible (I even tried once-upon-a-time with No Man's Sky many moon's ago...), so I'd have hoped CDPR could have organized some sort of deal with Sony specifically facilitating refunds for Cyberpunk. It would be weird to advertize refunds this week & have nothing prepared with Sony to make it happen. In the event the worse happens & people need to keep their copy, on the bright side anyone with a ps4 version will get an upgrade once they upgrade to ps5, so it's not a total write-off.

But the whole situation is still very strange & shows there were certain problems behind the scenes i.e. these guys aren't idiots, they knew themselves the game looked worse than Witcher 3 on ps4 (lower resolution) & ran worse.
 
So they were lying to consumers and investors. Cool?

oh if you knew how many developers lie like that to their investors/publishers. and i mean successful ones.

What's not fucking cool about is that they didn't delay the game for console.. And just shat it out on the market.
Saying sorry afterwards is dishonest as fuck.
It was 100% their intension to fuck over day 1 people. Just to please the investors.,
Loads of people will not return it and they bet on this, esp with that smarmy give us a chance line.

I am glad i used a VPN in belarus to get this game on GoG for 20. Because honestly?
It's barely worth that amount of money in the current state. I can't even imagine how sheit it is on consoles.

You buddy and me have a very different opinion what is ok and what's not.

you can pretend the game is delayed and play it later if you don't like it. if they don't return it they don't care about it so much...
the game has no drm you can just download it if you hate cdpr so much. using a vpn in belarus lol.
 
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I wonder if the delay form November 19th was to set up the refund email and to have the PR statements ready.
 
oh if you knew how many developers lie like that to their investors/publishers. and i mean successful ones.
At least that makes sense. Investors are fickle, ignorant, and they only care about the bottom line. Lying to them won't mean anything if you're still keeping your consumers happy.
 
Holy shit on game being in early access until February. That next gen patch might be a ways off.
 
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The first problem I see with this factual observation is that it was CD Projekt RED which decided to nonetheless release the game on those base consoles and kept that decision all the way up to launch. Nobody but themselves made and kept the decision, no doubt because of sound business reasons, but still it was their decision alone. They cannot expect to reap the rewards - sales - and escape unscathed by the state the actual product launched in - the backlash.

The second potential problem I see is that games like RDR2 or GTAV did launch on the same hardware. Granted, technically I have no real idea how these compare, but purely from a game design standpoint, there doesn't seem to be an awful lot CP20777 is doing those two Rockstar titles didn't do themselves.

I wouldn't be surprised if they were simply running out of money and had to bring in the dough. I also don' know how much the marketing costs amount to, but I would be interested in reviewing hard data about the sales impact of deals with social media influencers and Keanu. If indeed, they simply had to generate cashflow to keep afloat, this again might suggest mismanagement at some point in the process.

Let's see how they react.
Neither RDR2 or GTAV were built with DLSS or ray tracing in mind. It's not just that these consoles are old, but that CyperPunk is clearly built with much newer tech in mind.

Look at GTAV for the most clear example. It ran horribly on the PS3 and 360, but runs like a dream now on newer tech. That is just how development goes. We know that these machines don't scale well, and at some point you have to upgrade.

It's why I have little sympathy for people playing this on a base PS4 or Xbox. Everyone knew those versions were going to suffer, just look at the previous cyberpunk threads.

Should CDPR have cancelled those versionss? Well, considering how many people on this forum cried and whined whenever CDPR delayed the game, I can only imagine the reaction if they outright said your 11 year old tech is to old. Right now, posters are calling it a scam becuase they aren't running 4K 60fps. Their is a lot of hypocrisy out there right now, and it's not just cyberpunk.

What going to happen Halo Infinite comes out and it's barely running 30 fps on a 900p resolution.
 
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At least that makes sense. Investors are fickle, ignorant, and they only care about the bottom line. Lying to them won't mean anything if you're still keeping your consumers happy.

and a lot of them don't really understand anything about development. still they should have known that with the hype they had built every news outlet would be watching that investors call because the next day we had articles basically saying "CDPR CEO: Cyberpunk will run at 8k 120fps on base xbox one" even though that call was specifically made to discuss why they had delayed the game and last gen consoles was bascially the reason why.
 
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Neither RDR2 or GTAV were built with DLSS or ray tracing in mind. It's not just that these consoles are old, but that CyperPunk is clearly built with much newer tech in mind.

Look at GTAV for the most clear example. It ran horribly on the PS3 and 360, but runs like a dream now on newer tech. That is just how development goes. We know that these machines don't scale well, and at some point you have to upgrade.

It's why I have little sympathy for people playing this on a base PS4 or Xbox. Everyone knew those versions were going to suffer, just look at the previous cyberpunk threads.

Should CDPR have cancelled those versionss? Well, considering how many people on this forum cried and whined whenever CDPR delayed the game, I can only imagine the reaction if they outright said your 11 year old tech is to old. Their is a lot of hypocrisy out there right now, and it's not just cyberpunk.

What going to happen Halo Infinite comes out and it's barely running 30 fps on a 900p resolution.
Then they should not have bitten off more than they could chew with last gen consoles. Develop within those limits and then they could have updated for newer consoles as time went on. Plenty of other Devs do it.
 
Oh no, they do not make them work for free in chains and they even agreed not to base the bonus on review scores which they knew were going down the drain. They are saints I tell you ;). What is next? Allowing them to have lunch breaks and sick days?! They almost spoil them yes.

Another obtuse comment from you.

Even Jason, bless him, admits developers were voluntarily crunching - and being paid for it - for a while, before mandatory crunch kicked in. Thank goodness those developers require neither your approval nor your permission to run their professional lives as they see fit, and that most definitely includes choosing to do paid overtime to improve the game. Mandatory crunch was instated for the grand total of 6 extra paid days.

Modern slavery, I tell you.

The bottom line is this: If developers hate it there, they can always resign. If they have tried to talk with management and everything failed, surely they can type a resignation letter and move on with their professional lives, to a company whose work environment they are more at ease with, no?

Who would want a vexed developer showing up day in day out?

I have read reports CD Projekt RED pays top salaries, within the Polish context. But I'll stand corrected. Here is some of what they also offer (source):

"
  • Private health care (Enel Med, Medicover or Lux Med).
  • 24/7 gym for CDPR employees with personal trainer on-site.
  • 2 canteens, 5 fully equipped kitchens, fit vending machines and various foodtrucks.
  • Fresh fruit twice a week for everyone in the office, a wide choice of tea, fancy coffee machines and 7 types of milk :)
  • Free library with wide range of games and books.
  • Many social activities and parties.
  • From 20 to to 26 days of paid vacation per year.
  • A step by step assistance and 'Relocation Package' for foreigners willing to establish in Poland.
  • Polish lessons for foreign employees.
"

Yup, sounds terrible to me.


Tell you what, the workers should pay CDPR for the privilege of having this game on their resume :rolleyes:.

Corporate apology continues... (there is now evidence of mismanagement... as if there was not before and we are not now seeing CDPR being caught hands in the cookie jar after lying multiple times [omission counts too] about the state of a product they were selling preorders too).

The utter buffoonery of your response cannot be overstated.

The evidence of mismanagement is deduced by contrasting the process - 3 delays, mandatory crunch - with the result - a game that's not ready for a multiplat world premier. Without the latter, all you had were at best conjectures and suspicions. I keep forgetting - but you keep reminding me -your standards for what constitutes evidence are so low that a gutter looks like a pedestal.
 
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They should do a full re-release of the next gen versions with their own SKU's and specific metacritic entries along with the current plans of the free next gen update.

This game has the potential to be the go to purchase for future series x/ps5 owners if CDPR does a proper re-launch next year.
 
Then they should not have bitten off more than they could chew with last gen consoles. Develop within those limits and then they could have updated for newer consoles as time went on. Plenty of other Devs do it.
What does this even mean. Develop within your means? The entire point was to make an ambitious game.

Plenty of other devs don't do it. That's kinda the point.
 
  • Private health care (Enel Med, Medicover or Lux Med).
  • 24/7 gym for CDPR employees with personal trainer on-site.
  • 2 canteens, 5 fully equipped kitchens, fit vending machines and various foodtrucks.
  • Fresh fruit twice a week for everyone in the office, a wide choice of tea, fancy coffee machines and 7 types of milk :)
  • Free library with wide range of games and books.
  • Many social activities and parties.
  • From 20 to to 26 days of paid vacation per year.
  • A step by step assistance and 'Relocation Package' for foreigners willing to establish in Poland.
  • Polish lessons for foreign employees.
Let me guess. You are American. This is pretty standard stuff.
 
What does this even mean. Develop within your means? The entire point was to make an ambitious game.

Plenty of other devs don't do it. That's kinda the point.
Don't try to push the PS4 and X Box one beyond what they could do and you can still have a game that looks great and plays great. TLOU2 despite what some said about the story and pacing looked great and played fine with no significant bugs. It was fully polished and playable. RDR2 looked incredible on old consoles with little to no bugs. The controls whether you liked them or not was what Rockstar intended and not because they came couldn't run.

I actually love this game but it should not be released on a console where it doesn't work.
 
Let me guess. You are American. This is pretty standard stuff.

I've lost track of the number of people who think that is a clever or even pertinent comeback. I guess if that's the best they can come up with, maybe one shouldn't be too judgemental.

Where I'm from is immaterial. Who I am is irrelevant. This isn't about me. Or what you claim is standard.

The point is to show how the never-ending and never supported claims of management treating developers like cattle misunderstand a) the nature of a voluntary employer/employee relationship and b) don't square with the entirety of the available info.

Lacklustre or incompetent management is not the same thing as unethical treatment of employees. But, apparently, the tunnel vision has a picture of Uncle Scrooge at the end so let's pile on Dickensian language of oppression and exploitation.
 
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People will forgive a game getting pushed back as long as what comes out is good. GTA V was delayed about three different times and went on to become a huge success. Releasing a game in this state will be hard for for CDPR to live down. Can you think of any other game where a critic score site had to actually put a disclaimer up?
 
Does anyone else seem to notice that people tend to get even angrier after you come out and apologize. It's like, when you validate your mistake, the flood gates come up, and the people's wrath is wound up like a bat out of hell. I'm just thinking that if I ever mess up big, I'd be smart to keep my mouth shut and just move on until everyone forgets.
 
Funnily enough, all the bug talk has drawn away from the legitimate criticism of the game.

It's fun but it's ever so shallow.

An 8/10 game that feels a bit like Rage 2 mixed with GTA mixed with a very simple version of Deus Ex.
 
I love how people in this thread are acting like CD Project Red suddenly grew a conscious when everything is driven by money. Gamers are weak. This should not be acceptable. If CD Project Red could get away with this, they would. My guess is that the huge stock drop is why they are having a change of heart.

 
This is so funny considering how well W2 ran on the fucking 360. (this was before they got mucho dinero to properly port games even though W2 was a GOTY by then)

They did? Quote them here.
They were making the patch?

Patch comes day one digitally whereas the discs that have been out in the world for a while now were pressed long ago.

So as they delayed they worked on this patch, which could not be on the disc, because that was already printed. This the day one patch.

You do realize how time works? Lol

I mean this isn't even uncommon in the games industry. people crying over nothing.

All current leaked footage is irrelevant since it is pre patch from what I can tell.
No, that is the whole game, and that isn't even the day one patch, this was a patch for those reviewing.
Yep. CDPR replied to his tweet about the 43gb patch wasn't the "day one" patch they will be sending.
It has been confirmed that this isn't the day one patch, so my guess is that will drop on day one, it is normal for games to release patches leading up to that day one patch for reviewers.
Glad he is upfront about not having a day one patch. The patch is supposed to be massive so the fact it is reviewing this well already has got me excited.
There was a patch midway in the time frame from codes released to embargo but the day 1 patch will be even larger and fix more things.
Not sure why people are dissapointed with bugs when thats not even the day one patch
We've known there was going to be a 45gb day one patch for two weeks now. :/
There's a lot more but they're in locked thread. At the end of the day, people thought, hoped and prayed that the day one patch would help avoid crisis
 
The Playstation support just told me I won't get a refund because a patch is coming out that's gonna fix the game. Man, I wish I got it on the Xbox, those guys have 10 times the support service.
 
There's a lot more but they're in locked thread. At the end of the day, people thought, hoped and prayed that the day one patch would help avoid crisis

Uh what? Who said anything about praying and hoping. It was simply what CDPR said. Are you tring some type of gotcha journalism?
 
I do have faith that CDPR is gonna fix this game on current gen, but I think they drastically underestimated what that would take.

Porting Cyberpunk to base console is not as simple as just loading a config with low settings. They're gonna have to do a lot more bespoke optimization, re-coding the way certain effects work and streamlining problem areas by hand, re-baking assets, that kind of thing. They vastly overestimated the ability of their game to just scale down.

They should seriously pull in the team from Saber Interactive who ported Witcher 3 to Switch and have them give it a go.
 
Let me guess. You are American. This is pretty standard stuff.

pretty standard for a wealthy first world country. i live in south america and this is not standard at all. and i would bet many people would be in heaven working for that slaver cdpr
 
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I love how people in this thread are acting like CD Project Red suddenly grew a conscious when everything is driven by money. Gamers are weak. This should not be acceptable. If CD Project Red could get away with this, they would. My guess is that the huge stock drop is why they are having a change of heart.


Yeah they knew not everyone will ask for a refund and not every refund will be granted.
 
Their ambition for the game, followed by their now massive stature in the industry lead them to take such actions. The game simply had to come out and they'd rather release a broken product than delay yet again.

It is sad to see them lose their consumer friendly image, but it is easier for a big publisher/developer to do the bad thing, thennnnn apologise after. And let's face it, many people won't bother refunding, many will pay $60 and wait for a patch, rather than the $40 or 30 it will probably cost by the time the game is in a playable state or gets next gen upgrade.

Console player got baited.
 
I love how people in this thread are acting like CD Project Red suddenly grew a conscious when everything is driven by money. Gamers are weak. This should not be acceptable. If CD Project Red could get away with this, they would. My guess is that the huge stock drop is why they are having a change of heart.

There's no doubt that they were always planning on updating and continuing to work on the game after the fact, not just in response to blowback, because they always have. But this is going to hurt them a lot.

CDPR has always banked hard on its reputation for being good to gamers, for supporting their games, for free DLC and no microtranactions and all that. Those positions were business decisions, not just moral, CDPR has made a lot of money on that reputation.

And they fucked it up bad overnight. They have often released games buggy, they have often added big features after the fact, they have several times re-launched games later in a more polished state. Witcher 3 was pretty rough on console at launch, dropped to 20fps at parts... And they never got shit for it. They probably convinced themselves this was similar.

But obviously the base console versions are much more dire this time around, and also expectations for Cyberpunk were much higher. Even on the PC version (which despite some minor bugginess really and truly is fine), reviews are only like 80% positive compared to Witcher 3's 98%, not because it isn't a great game but just because it was supposed to totally redefine what a game could be and it doesn't.
 
Yeah, this is fucking stupid. I only bought it on PS5 because my RX580 can barely run it and I didn't want to wait who knows how long until I get a new GPU.

I dropped them an email so I guess I will see what happens.

If it is not your first time then good luck.
 
Their ambition for the game, followed by their now massive stature in the industry lead them to take such actions. The game simply had to come out and they'd rather release a broken product than delay yet again.

It is sad to see them lose their consumer friendly image, but it is easier for a big publisher/developer to do the bad thing, thennnnn apologise after. And let's face it, many people won't bother refunding, many will pay $60 and wait for a patch, rather than the $40 or 30 it will probably cost by the time the game is in a playable state or gets next gen upgrade.

Console player got baited.
I think they pulled off a miracle landing on Witcher 3 and thought they could do it again, too. Witcher 3 by a lot of accounts, actually came together real late, it was that final push where they really got it all together, and the game was a little buggy at launch but it still defied all expectations and it was great.

Cyberpunk had much higher expectations from both the public and from investors, and a bumpier landing. Gonna be a hard lesson but I hope they learn it.
 
What a shame for CDPR, and for people who blamed console owners for this mess. Apology is a good start, but not enough. I still can't believe they lied and hid those versions from gamers. PS4/Xbox One performing poorly is not a shocker but it's not the biggest problem here.
 
These companies must have bad communication with regards to the refund. I got my MS refund right away while others get denied. Some people are reporting the same for Sony. Others are saying they put in additional requests and eventually someone at Sony approved it.
 
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