Hello Snowden's Secret,
Thanks for writing. I want you to know on behalf of all of us here at Nintendo of America how much we value your participation in Club Nintendo. I was sorry to hear that you weren’t able to complete your Product Registration Surveys before they expired.
I know this isn't what you wanted to hear, but once Surveys officially expire, we're unable to reinstate them. However, I appreciate your taking the time to share your comments with us. I will make sure that your feedback is documented and forwarded to those responsible for Club Nintendo.
I also would like to point out that Product Registration Surveys generated by a PIN code expire 7 days after the product is registered. If the product must be linked to generate the survey (such as games downloaded from the Nintendo eShop), the survey will expire after 30 days. So you are correct in the sense that PIN codes do not expire and can be entered at your convenience, however, there is a longer window of time in which to complete the Product Registration Survey if the game is a digital download.
Most importantly, I can confirm that you will qualify for the Shin Megami Tensei IV and Fire Emblem Awakening Promotion as long as both games are registered to your Club Nintendo account before August 31, 2013. Not having completed the Product Registration Survey will not prevent you from being eligible for the $30 Nintendo eShop credit.
Please let us know if you have any additional questions or concerns regarding this promotion.
Sincerely,
Jack Walkley
Nintendo of America Inc.