I think you just have a problem with British people perhaps
I think a problem here is, everyone's expectations are way too high, and if they put everything in that everyone wanted, we would not see this game for another 3 years and it would be more than one disc.
People are so hung up on the story section as if that's the main part of the game but it's not, I thought that was rather clear, it was just there to get you to 20 when the game starts
Much how the story in Diablo is just there to get you to end game, nothing more