It was a mess last year as well. I talked to someone about it that was on staff but I guess nobody listened to the person I spoke too if they had a retrospective about how everything went. It's good Jebailey is saying something though because real criticism of how events run never gets real traction and so there's no mechanism for improvement.
Last year, I wrote a novel of improvements that needed to be made and had a ton of correspondence with Larry in the days following FR. It's crushing to see some of those fundamental issues still present. Pool assignments not finalized until the early AM on the
day of pools. Pool schedule posted nowhere until the day of pools. Literally NO rules posted for ANY game ANYWHERE (website, facebook event description, etc). Drove 12 hours to the event without knowing that legacy controllers are banned for SF5? Welp, your loss.
The fact that I didn't know which games I was supposed to stream on each day until the morning of those respective days is just bonkers. I still don't understand how the official Tekken stream basically showed up to the event unannounced (to the rest of us on the stream team); they were nowhere on the internal schedule and ended up bumping me out of where I was planned to be on Saturday. I'm not really
upset about it since they scrambled to give me something that was still worth watching (and that I was happy to stream), and it actually ended up being more logistically convenient for me since I didn't have to move my setup from one room to another as originally planned, but it's just incredible that it even happened.
You can't really blame much of it on the size of the SF5 tournament, either. The core issues are basically proper communication and delegation. Pool assignments for different games were mostly handled by different people, and I don't think there was much coordination to prevent people playing in multiple games from having to be in two pools in different ballrooms at the same time... And I still for the life of me can't understand why some pre-registrants were moved from one pool to another very early Saturday morning. I had originally requested other staff to put me in 8AM pools for SF5 so that I could be done with it by the time I had to start streaming. Larry did that for me. Then pools were handed off to another staff member for finalization very, very late on Friday night. He moved me to a 10AM pool in SF5 for some reason (which happened to be the same time I was scheduled to play in Marvel). So, I had to wake up at 6:30 AM so that I could find him and get that fixed before the morning staff meeting started. And I was only sharp enough to get this done because I'm on staff and am fortunate(?) enough to have a glimpse at how messy some of this stuff is and how proactive you need to be in order to wade through it. Some players, through no fault of their own, ended up going to sleep Friday night thinking they were in a later pool, only to wake up and be informed that they're now in an 8AM pool that they can't get to in time... Why is that happening?
It's exhausting. I don't even like to post this stuff publicly because I feel like it just feeds the internet drama machine more than it actually helps. But I tried to level with the higher-ups about this in private last year and I don't think it did much of any good.