Gears of War 4 NVIDIA Error Promo Keys From Amazon Mass Revoked

Don't bother. The second "legit" code I bought (only a couple of days ago for $45 once again) from a fellow gaffer was revoked a little while ago. At this point I wouldn't trust any Windows Store codes that originate from Nvidia promos as they can, and probably will eventually revoke your license.

Oh no. Not again! Who was the gaffer that sold it to you?
 
Does a Gears of War ultimate (the remastered version of the first game) Xbox live key also redeem a Windows 10 version?
 
Ugh my seller on Ebay is fighting back.



And then he posts two gifs of his browser saying "code has already been redeemed" on the nvidia site and also somehow the next screen after that showing the code is for Gears 4, with presumably another code he used. Now we all now this is irrelevant since the revoking was done days after all these steps in the Windows 10 store.

Now I have to wait for Ebay to step in apparently and I haven't been given a chance to respond. I really hope they end up siding with me in the end but I'm actually kinda scared they won't if the person evaluating the case is fooled by the seller's excuses.

It's given me a big hassle and now I don't feel like playing Gears 4 at all anymore!

So you also bought your code from wolfdawg11. Just got that exact same message and the dumb two gifs. I will do a huge write up about why this is bs later, attach it to the case and also contact eBay directly to fast track the issue. This guy specifically waited until I could have contacted eBay to put in another roadblock via his dumb nonsensical reply.
 
Just had my refund request denied by EBay. They said the item was not eligible for a refund. Fortunately I paid with my credit card and have disputed the charge.

The seller is stratton oakmont who also sold codes to other uses here. Ignored my 2 messages on eBay requesting a refund. Dispute was resolved in my favor so hopefully the chargeback fee encourages him to do the right thing next time.
 
Did it happened after they reactivated the Nvidia codes ?

Yes, that's correct. If I were a betting woman I'd say all Nvidia codes for GoW4 are at risk of being revoked. Unless, of course, you got it with your video card, and you're able to provide Nvidia with proof of purchase and ownership, etc. Otherwise, it's a gamble.

I know you say you got a refund, but whoever tried to sell you a glitch code as a "legit" code after that first ban wave needs to be named with negative feedback.

That's pretty much fraud right there.
 
I know you say you got a refund, but whoever tried to sell you a glitch code as a "legit" code after that first ban wave needs to be named with negative feedback.

That's pretty much fraud right there.

It wasn't an Amazon code, so it seemed pretty "legit" at the time. It appeared to be as legitimate as your average "grey market/bundle/not for sale" keys and the like, anyway. I didn't think I had enough information to leave negative feedback and/or make a fraud claim since the seller took responsibility for the product he was selling, and issued a refund when said product was rendered useless.
 
Amazon wont give me a code for the EVGA 1070 I purchased, saying on live chat and email to contact EVGA.

Go to the EVGA website and they say on the redemption page to contact your place of purchase for a code which I had already done.

So contacted Nvidia live chat and this is what they had to say.

"Thanks for the purchase , The game codes are provided by our participating retailers for select NVIDIA branded cards while the offer is still valid, if the purchase was made after the offer was announced and from a participating retailer who announced the codes at the time of placing the order ,do check with them for the codes, NVIDIA does not provide game codes directly to end customers, it is only from the place of purchase.. Amazon was not a participating retailer at the time of your purchase .. if possible you may consider getting a refund and re-purchasing the card with the offer included , I'm sorry for any inconvenience "

How the hell am I supposed to know Amazon was suddenly removed from the list of participating retailers???

I have opened a EVGA ticket, hopefully they sort it all out.

:( Not a great customer experience.

EDIT: Ok so the Australian EVGA website has new info with regards to claiming a code and isnt referring me back to Amazon like the US page was.
 
Anyone had to upload a thing to eBay confirming that you destroyed the digital code before getting a refund? The damn site for doing that doesn't work.

Edit: Ok, it worked on like the fiftieth try.
 
Bought an EVGA 1070 from Amazon, free GOW 4 key being advertised and marketed all over the internet being a large part of why I bought the card.

Amazon saying we dont have any GOW4 keys to give you, talk to EVGA

EVGA saying its not our promotion, Nvidia gives the keys to the the retailer, talk to Amazon/nvidia. We have keys but you didn't buy your card directly from us so tough luck.(their promotion page says buy the card get the key, nothing about purchasing it from them directly)

Nvidia saying tough luck Amazon was removed from the promotion at the time you purchased your card even though the promotion is still active...they suggested I refund purchase and rebuy it somewhere else. wtf???

Absolutely disgraceful customer service by Amazon, EVGA and nvidia.
 
Bought an EVGA 1070 from Amazon, free GOW 4 key being advertised and marketed all over the internet being a large part of why I bought the card.

Amazon saying we dont have any GOW4 keys to give you, talk to EVGA

EVGA saying its not our promotion, Nvidia gives the keys to the the retailer, talk to Amazon/nvidia. We have keys but you didn't buy your card directly from us so tough luck.

Nvidia saying tough luck Amazon was removed from the promotion at the time you purchased your card even though the promotion is still active...they suggested I refund purchase and rebuy it somewhere else. wtf???

Absolutely disgraceful customer service by Amazon, EVGA and nvidia.

You might try chatting with amazon support and see if they will credit you for a copy of the game. They might be willing to give you a 50$ credit or something. If it did advertise the code on the page when you purchased it.
 
Bought an EVGA 1070 from Amazon, free GOW 4 key being advertised and marketed all over the internet being a large part of why I bought the card.

Amazon saying we dont have any GOW4 keys to give you, talk to EVGA

EVGA saying its not our promotion, Nvidia gives the keys to the the retailer, talk to Amazon/nvidia

Nvidia saying tough luck Amazon was removed from the promotion at the time you purchased your card even though the promotion is still active...they suggested I refund purchase and rebuy it somewhere else. wtf???

Absolutely disgraceful customer service by Amazon, EVGA and nvidia.

I wouldn't place the blame on EVGA at all, Amazon is mostly the one to blame, with Nvidia being a close second even though we have been told that Nvidia can help from the devs, Nvidia pretty much told me they can't help me, and Amazon fucked up in the first place for most of those codes that got revoked screwing up everything for all the legit Amazon orders.
 
Bought an EVGA 1070 from Amazon, free GOW 4 key being advertised and marketed all over the internet being a large part of why I bought the card.

Amazon saying we dont have any GOW4 keys to give you, talk to EVGA

EVGA saying its not our promotion, Nvidia gives the keys to the the retailer, talk to Amazon/nvidia. We have keys but you didn't buy your card directly from us so tough luck.(their promotion page says buy the card get the key, nothing about purchasing it from them directly)

Nvidia saying tough luck Amazon was removed from the promotion at the time you purchased your card even though the promotion is still active...they suggested I refund purchase and rebuy it somewhere else. wtf???

Absolutely disgraceful customer service by Amazon, EVGA and nvidia.

This really is on Amazon. Return your order for false advertising?
 
No good.

Amazon - here have a generic $5 credit lets pretend we were not advertising the Nvidia GOW4 promotion up until we were removed by nvidia on the 25/09 4 days before you purchase your 1070.

EVGA - not our promotion or problem, we have codes, you cant have one

Nvidia - we removed Amazon midway through the promotion, return the card and buy a new one elsewhere...problem solved.

I guess my lesson here is that a promotion can change midway through and the onus is on me the consumer to check the terms and conditions again before purchase even if I have already checked the week before and the same promotion is still running.

checkout EVGA's promotion page http://au.evga.com/articles/01055/gears-of-war-4-bundle/

Literally says buy a 1070 and get GOW4 code and gives instructions on how to claim - doesnt say you have to purchase form their website...yet try and claim and you get told you have to purchase from their website.
 
No good.

Amazon - here have a generic $5 credit lets pretend we were not advertising the Nvidia GOW4 promotion up until we were removed by nvidia on the 25/09 4 days before you purchase your 1070.

EVGA - not our promotion or problem, we have codes, you cant have one

Nvidia - we removed Amazon midway through the promotion, return the card and buy a new one...problem solved.

I guess my lesson here is that a promotion can change midway through and the onus is on me the consumer to check the terms and conditions again before purchase even if I have already checked the week before and the same promotion is still running.

Why dont you guys just return the card and buy it somewhere else?
 
Just had my refund request denied by EBay. They said the item was not eligible for a refund. Fortunately I paid with my credit card and have disputed the charge.

The seller is stratton oakmont who also sold codes to other uses here. Ignored my 2 messages on eBay requesting a refund. Dispute was resolved in my favor so hopefully the chargeback fee encourages him to do the right thing next time.
Will he see a chargeback? I thought when it was resolved in their favor and you do a chargeback, it negs your PayPal.
 
Will he see a chargeback? I thought when it was resolved in their favor and you do a chargeback, it negs your PayPal.

After eBay denied my refund request I went to my PayPal account to get it refunded there. However it didn't have any record of it so I had to do it through my credit card company. And on my credit card activity it shows as a payment directly to the seller.

My PayPal balance isn't negative yet, but if it goes negative I'll get them to have him refund it.
 
So you also bought your code from wolfdawg11. Just got that exact same message and the dumb two gifs. I will do a huge write up about why this is bs later, attach it to the case and also contact eBay directly to fast track the issue. This guy specifically waited until I could have contacted eBay to put in another roadblock via his dumb nonsensical reply.

Exactly the same here. Why has eBay given him the benefit of the doubt? He's got negative feedback on his profile for selling illegitimate codes and has no leg to stand on.
 
Why dont you guys just return the card and buy it somewhere else?

Sounds like that's his plan. But that's a helluva inconvenience if he doesn't have another GPU to plug in during the wait. If he has to send that one back and wait for a refund before he can buy another, we're talking about being down close to 2 weeks.
 
Sounds like that's his plan. But that's a helluva inconvenience if he doesn't have another GPU to plug in during the wait. If he has to send that one back and wait for a refund before he can buy another, we're talking about being down close to 2 weeks.

2 weeks? Even the slowest, non-prime Amazon doesn't take that long.

And Amazon gives you credit for returns pretty much immediately.
 
EBay seller still hasn't responded and today is the day she had til. Hopefully eBay has my back.

Based eBay. I hope everyone is able to get a full refund. I paid $52.56 CAD. I'd be upset if I didn't get my money back.

PWVtCQt.png
 
Based eBay. I hope everyone is able to get a full refund. I paid $52.56 CAD. I'd be upset if I didn't get my money back.

PWVtCQt.png

I really don't understand how eBay is making its decisions. I bought from the same seller as you but they rejected my refund request saying the item was not eligible for a refund.

Maybe it's because yours included shipping so they thought it was a physical item.
 
Amazon wont give me a code for the EVGA 1070 I purchased, saying on live chat and email to contact EVGA.

Go to the EVGA website and they say on the redemption page to contact your place of purchase for a code which I had already done.

So contacted Nvidia live chat and this is what they had to say.

"Thanks for the purchase , The game codes are provided by our participating retailers for select NVIDIA branded cards while the offer is still valid, if the purchase was made after the offer was announced and from a participating retailer who announced the codes at the time of placing the order ,do check with them for the codes, NVIDIA does not provide game codes directly to end customers, it is only from the place of purchase.. Amazon was not a participating retailer at the time of your purchase .. if possible you may consider getting a refund and re-purchasing the card with the offer included , I'm sorry for any inconvenience "

How the hell am I supposed to know Amazon was suddenly removed from the list of participating retailers???

I have opened a EVGA ticket, hopefully they sort it all out.

:( Not a great customer experience.

EDIT: Ok so the Australian EVGA website has new info with regards to claiming a code and isnt referring me back to Amazon like the US page was.
I'm in the same boat, seriously fuck Nvidia and fuck amazon for being scum trying to prevent legitimate buyers from getting their codes.

You'll need to call Amazon support over the phone and get transferred like 3 times until they finally get you a ticket for Promotions, at which point you'll need to wait to be contacted via email or something as they have no phone line I guess.

I'm on the last step myself and this week has been bullshit. They're gonna deposit $60 into my account once I speak to them.
 
As I said, Play Anywhere is digital only - you are being misinformed/duped.

You are full on incorrect, there's no distinction you're making. It is not possible to own it digitally on one platform and not the other.

Unless you're not familiar with this type of SKU, I'm not sure how you haven't run into a rack of cards for codes for regular titles at a GameStop before.
 
I have a physical card with a 25 digit code that redeemed Gears of War 4 digitally. I think that is what they are saying.

Really? That contradicts everything Microsoft has said on the subject, but I guess they do that all the time.

You are full on incorrect, there's no distinction you're making. It is not possible to own it digitally on one platform and not the other.

Unless you're not familiar with this type of SKU, I'm not sure how you haven't run into a rack of cards for codes for regular titles at a GameStop before.

Apologies, I've not encountered this in the UK so maybe the information provided by Microsoft is region specefic or they just flat-out misinform their customers on their own.
 
As I said, Play Anywhere is digital only - you are being misinformed/duped.

There is no mechanism in Windows 10 to have a "disc authentication" for games, so all Windows 10 store UWP games (Quantum Break, Gears, etc) are digital games, and will be play anywhere for Gears, Recode, and future Microsoft games going forward. There may be many mechanisms for buying the actual game, like the Quantum Break PC LE has discs but also has a steam code and the discs just let you skip a big download.

Even Origin games are sold without disc in North America, you just get a Origin code inside the case without any disc if you buy the physical copy.

ANyways back to the subject I wouldn't buy a gears 4 code from cdkeys, first they are OOS and second the price is like $1 cheaper than the microsoft store. After Oct 11th we should see tons of regular xbox one codes go up from bundles, they will be direct xbox.com codes that are play anywhere and didn't get sourced from Nvidia but Microsoft themselves, should be no problems. Within a month they will be $20-30 or less.

eBay refunds just seem to be based on how old your account is, how many refunds you have requested, and maybe if the seller has enough held money for eBay to be able to yank it from them without paying themselves. My $15 refund is waiting for the tracked shipment to be returned, hopefully should get my refund tuesday when my physical copy from best buy arrives (xbox one so won't be cross play for me).
 
I really don't understand how eBay is making its decisions. I bought from the same seller as you but they rejected my refund request saying the item was not eligible for a refund.

Maybe it's because yours included shipping so they thought it was a physical item.

If eBay has no problem taking the auction fees from someone selling digital content, they should have no problem refunding customers when the codes don't work. eBay is pretty shameless, really. It shouldn't be up to the luck of the rep you get.
 
I'm in the same boat, seriously fuck Nvidia and fuck amazon for being scum trying to prevent legitimate buyers from getting their codes.

You'll need to call Amazon support over the phone and get transferred like 3 times until they finally get you a ticket for Promotions, at which point you'll need to wait to be contacted via email or something as they have no phone line I guess.

I'm on the last step myself and this week has been bullshit. They're gonna deposit $60 into my account once I speak to them.

This is all Amazon. They fucked up and Nvidia did what they needed to do. I'm not quite sure why everyone's acting like this - just return the card and buy a new card from a seller that isn't incompetent. The 1070 FTW for example from Newegg still has the GoW4 offer and they're a competent seller and you'll get a code that isn't getting revoked.
 
That's your personal misinterpretation of 'physical' as in disc, and 'physical' as in packaging.

It's not a misinterpretation, that's what they said. I was under the impression you meant the code being boxed with the actual game, not having their own shelf - it kinda defies logic for them to individually sell a code AND a boxed copy of the game inside a physical store.
 
Top Bottom