man, them talking about the Dark Souls 3 stuff was really cringe inducing, Not only is it just not true that online isnt working at all in any version (its only NOT working in the english, aka "international" version that people accessed via work arounds, the japanese versions do have online) and they blast Namco for that, but they even read the email that states its the international version (aka the western) that has the problem, and they dont go "oh wait japanese versions are actually fine nevermind"
Also Brad says people are pissed because they want to play the game now, as if this was any run of the mill release, and doent talk about the actual reason, which is the Souls series is a series known for its community discovery aspect, which is ruined with a staggered release... and Brad plays these games!
The whole segment was...bad, and im not defending Namco at all, this release was FUCKED, but do a minimum of research man, this is stuff anyone can learn from reading 2 minutes of a Gaf thread (or, I assume, a Giantbomb thread)