What's that movie?
Halo: MCC Multiplayer "1th" patch "fix" live!
- Thread starter THEF3AR
- Start date
What's that movie?
"Content Update" (improvement) vs. "Patch" (fixing)
I see what's going on, haha. Gotta love PR talk.
Thanks, I have to check it out.
Lmao.
I mean what else can they do at this point except the obvious? It's improved for me, but all others can do is wait pretty much.
if you think about it, at this point i would ask for a refund, this game will go 'games with gold' eventually to make up for the massive monumental screw up this was, but not until the game is fully fixed...
Possibly a "buy xbox 1 get halo mcc for free"
End of the day, it's the only way you will be able to play all the classic halo games on a next gen system. You'll still be able to do that........one day, that day is just not today or probably anytime this year.
But i'm sure it will still sell like hot cakes, the angry mob will only get bigger after black friday
Possibly a "buy xbox 1 get halo mcc for free"
End of the day, it's the only way you will be able to play all the classic halo games on a next gen system. You'll still be able to do that........one day, that day is just not today or probably anytime this year.
But i'm sure it will still sell like hot cakes, the angry mob will only get bigger after black friday
AHappyPanda
Member
Waiting to chat with Xbox.com to get a refund..
"Please wait for an agent to respond. The current average wait time is 12 minutes. Thank you for your patience."
Sad, sad day. I spent $350 for this damn console, which I frankly don't even like; who the fuck designed this UI, to play this game that doesn't even work.
EDIT: Wait time just increased to 15 minutes..wtf Now it increased to 20 minutes...what the fuck is going on
"Please wait for an agent to respond. The current average wait time is 12 minutes. Thank you for your patience."
Sad, sad day. I spent $350 for this damn console, which I frankly don't even like; who the fuck designed this UI, to play this game that doesn't even work.
EDIT: Wait time just increased to 15 minutes..wtf Now it increased to 20 minutes...what the fuck is going on
Eric_Gilmore
Neo Member
firth
Narpas Sword0
Member
And just yesterday half the patch thread was flipping out over anyone doubting 343. They're all gone now it seems.
ViewtifulJC
Banned
Too many people callin in to get their money back
BuggeryBugz
Member
You bought a $350 console you don't like?
Mikey Jr.
Member
User 73706
Banned
firth
eh, get to wook, thpatans
yow teem dwopped the bawl
capche tha enemy flag two en pointes
Twilight Gap
Member
Halo is on it.
Mr. Enigma
Member
Yep. They never called them patches even on the old Xbox. They were always to be referred to as "AutoUpdates".
TRD Mr Blonde
Member
Words can't express how much of a shit fest this fucking game is right now.
AHappyPanda
Member
I bought it to play this game. Anything else was whatever.
I had both an Xbox and Xbox 360 and enjoyed them both.
I thought people were being too picky about the UI, but goddamn is it unintuitive. It takes so many damn steps to get to anything you want. (You tell me to use pins) I do and it's fine, but there's really not much else I want for the system and it seems PS4 is this generation's console for 3rd party games.
But I was Halo faithful, I have 2 copies of H1 (in actuality, I've bought the game 5 times over with a digital copy of it for my 360, H:CE:A, and the MCC) H2 (Collector's edition still sealed) 2 copies of H3 (Legendary still sealed) ODST, Reach, and Halo 4. I have several of the books, I have a Master Chief ArtFX statue, and tons of other Halo crap and merchandise.
Call me an idiot, that's fine I am, but goddamn, never did I ever think they would botch this collection so hard.
In the end, I got my refund after 40 minutes of back and forth with the CSR. If they fix the game, ever, I'll be back. But for now, it didn't sit right with me that they had my $60 and I didn't.
Is that so far fetched? I did the same with my Xbox One, as well as when I bought a PS3 and a Wii last gen. You don't have to like the console to enjoy the games.
RowdyReverb
Member
Sure they can. Matchmaking is slow and the game occasionally crashes. Parties are also often separated and playlists have incorrect player counts. The most recent patch improved matchmaking search times for some, but also introduced UI bugs. The game has been out for 10 days without resolution of these issues, but 343 and their representatives are being communicative and apparently working hard on fixes.
Support is known to make things up.
Mr. Enigma
Member
Yeah, I'm going to straight up disagree with you there.
TRD Mr Blonde
Member
So total fucking shit fest. Just like I said.
RowdyReverb
Member
Really? How many more updates from them would you need to consider them communicative?
RedAssedApe
Banned
This part makes no sense.
I'd just like some blunt honesty as to what caused all of this. I have a gut feeling it's the UI, and I still don't know why they trusted UFG with such an important task.
RowdyReverb
Member
It's possible that they don't yet know what caused the issues and the recent patch was more of a way to determine the cause rather than a fully fledged fix. It would explain Stinkles' comment that the patch will help them fix the problem.
AHappyPanda
Member
Then they shouldn't have used the word "ensure" so goddamn much in the patch notes.
Smell E. Butz
Neo Member
I tried to get a refund today and they told me they couldn't because of an "error" and refused to explain any more to me. Anybody have any luck getting a refund today?
RoninChaos
Member
Haven't kept up as much as others. Is the general consensus that 343 REALLY fucked up?
AHappyPanda
Member
I just got one like an hour ago. It took 40 minutes but I got it. I was just persistent and said several other people have gotten refunds.
Smell E. Butz
Neo Member
So did they claim there was an "error" at first to you, too,, until you persisted? That's pretty slimy.
Then how was it in any way "good communication" for them to claim the patch would fix things, if your scenario is true?
AHappyPanda
Member
No, they said that they changed their refund policy specifically for Halo. The CSR claimed it had been abused so they had to change it.
I stated again, several people have literally posted screenshots of their conversations with CSRs with the exact problems I'm having and getting refunds.
He started off saying he could only issue a refund if I couldn't even launch or install the game. He then suggested I contact 343i so they can "personally" help me. I went you really think they're going to personally help me when millions (thousands) of other people have the same issues I do? Be realistic.
Then he tried to get me to go through the troubleshooting process and I literally said, are we really doing this? 343i outright said there's issues. Then I told him I've hard reset my box, made sure my NAT was open, reset the game like 5-10x each time I play because it freezes so much and test my speed.
He then said, well it sounds like you did everything, told me to hold tight, came back, said he spoke to his Supervisor and said I could get a special one-time refund.
Smell E. Butz
Neo Member
Got it. I'll try this. What a buncha dickbags.
Liabe Brave
Member
Yeah, that's an interesting choice: "Matchmaking is taking too long, so we intentionally broke it in an effort to make it go faster. Which hasn't really worked, but we're going to leave it broken for now." I guess they have data that says people would rather get into uneven or overpopulated games quicker, than sit waiting.
Tesseract
Banned
holy titty milk on ice
Warm Machine
Member
Do you think that if 343i knew it was fucked on release that they wouldn't have slimmed down the online modes to damage control the online modes? Then they could slowly open the modes up over time like "free" content patches as they worked through the issues they would have known were there. It makes me wonder how much of this was not that it was broken in test circumstances but broken in the outside world where it was never stress tested.
In addition, is it possible that some of this is the result of bad game installs off disc?
In addition, is it possible that some of this is the result of bad game installs off disc?
AHappyPanda
Member
Just be polite, but very very stern with your request. Give them hard facts. This literally took me 40 minutes of back and forth before he gave me the refund.
You're the second person on Gaf to get this memo....weird that some reps are going for this line....
Like WTF>?
FatMarshall
Neo Member
Still easier than returning the physical copy to someplace like Gamestop or Best Buy.
At first I was mostly being sarcastic about wanting to return this game, but now I genuinely feel ripped off.
How is MS/343/whoever in charge getting away with this colossal failure AND still giving people a hard time about refunds? They should not only have begun issuing MCC digital refunds, no questions asked, but worked with retailers on accepting any returned physical copies as well.
The iPhone "bendgate" had a bigger impact than this, and that only affected a handful of people. The issues with this game affect every single individual person who purchased it and played it moderately.
DontBeThatGuy
Member
I've been getting into games very easy since the patch, but that hasn't stopped the player balancing from being insane. I think the majority of my matches went something like this: 5vs4, 5vs5, 5vs6, 4vs3, 3vs3 and the real kicker, which happened a few times, 6vs3.
Is regular-ass 4vs4 even a possibility?
lostsupper
Banned
I got a refund with MS customer support chat.
They wanted to know what troubleshooting steps I'd taken, so I ran through the usual suggestions: connection speed, ping, judder; wired directly to modem, etc.
Only took five minutes.
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