SalientOne
Internet Batman
People without a rank yet should only be placed in games with other people who haven't received a rank.
The system hones in on a player's skill before their CSR rating is exposed. There is a hidden skill value that isn't revealed until the 10 games are complete. Which is to say, you may be playing with/against players of like skill even though they are still in their qualifying period.
The other thing to keep in mind is that MMing takes time to find like matches within the available population (people actively searching, not playing a match). After some time the match parameters expand and you may be placed in a game with people that are outside (above/below) your skill band.
This timing is a delicate balance because we have a limited population in beta and we have to balance MMing time with quality of match. If we take too long to match for skill, people start dropping out which extends the search time and eventually you get a timeout error. If we expand too quickly, you get more lopsided matches, which in a heavily skill-based game like H5 can lead to a frustrating/unsatisfying experience.
The good news is that even within the limited beta population we are seeing a majority of close games with both teams being competitive. This will only get better as our MMing algorithm improves and population increases at launch.