Intel's chipset design error identified, fixes on the way

H

hteng

Banned
http://finance.yahoo.com/news/Intel-Identifies-Chipset-bw-2602718600.html?x=0&.v=1

SANTA CLARA, Calif.--(BUSINESS WIRE)-- As part of ongoing quality assurance, Intel Corporation has discovered a design issue in a recently released support chip, the Intel® 6 Series, code-named Cougar Point, and has implemented a silicon fix. In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. The chipset is utilized in PCs with Intel’s latest Second Generation Intel Core processors, code-named Sandy Bridge. Intel has stopped shipment of the affected support chip from its factories. Intel has corrected the design issue, and has begun manufacturing a new version of the support chip which will resolve the issue. The Sandy Bridge microprocessor is unaffected and no other products are affected by this issue.
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so you guys that are planning to upgrade, better hold off for abit until april.

figure this would probably be more relevant in gaming side since some gaffers are planning to upgrade. Also, lock if old

update:

1.) read anandtech for more details
http://www.anandtech.com/show/4142/intel-discovers-bug-in-6series-chipset-begins-recall

2.) seems people have been getting emails from newegg to recall their motherboards, see post 160

3.) newegg's explanation
 
Welp, they don't call it the bleeding edge for nothing.

For the first quarter of 2011, Intel expects this issue to reduce revenue by approximately $300 million as the company discontinues production of the current version of the chipset and begins manufacturing the new version. Full-year revenue is not expected to be materially affected by the issue. Total cost to repair and replace affected materials and systems in the market is estimated to be $700 million.
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K.Jack said:
I need to know whether this effects their mobile chipsets.
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"The only systems sold to an end customer potentially impacted are Second Generation Core i5 and Core i7 quad core based systems."
 
It's actually an issue with the mb chipset and not the CPU. The announcement us kind of vague as to whether it can fry your SATA devices though, which is somewhat concerning.
 
So, are all the p67 motherboards are affected? I'm going to demand for a replacement as soon as it is available, if my motherboard is realy affected.
 
Wait a minute, so I should hold on and wait three months before buying a new PC... WTF IS THIS NEWS?

I was about a week from buying my new PC!
 
Cross posting

So I got this from an Intel rep:

From Intel;

"This is an issue with the 6 series chipset (Cougar Point) impacting SATA ports 2-5. If you are using ports 0 and 1 there are no issues. The issue was root caused and a new stepping (B2) is coming end of March.

If you have purchased 6 series platforms, call your supplier to return them (if you are intending to use SATA ports 2-5) All the ODM’s and OEM’s are notified and are being notified and they can give you more detail (or you can use me if you have more questions)

I will keep you posted with any new information I get on this chipset."

Late March early April fuuuuuuuuuck
 
DeadTrees said:
Welp, they don't call it the bleeding edge for nothing.
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of all the bleeding edge stuff in my beloved Sandy Bridge the chipset isn't that exciting imho

especially not 4 regular SATA ports (which have been on motherboards since the Intel875p+ICH5R Pentium IV combo FFS)

major fuckup
 
Damn, sucks SB builders with OEM Windows. They fucked out of $100 cause it's registered to a broke MB. Intel, Asus, Gigabyte or whoever sure as shit not going to refund that.
 
For a comp-dummie (had NCIX build my PC, all I did was install the GPU), how many SATA slots are probably in use (Im at work now so I cant check for myself)? 1 for DVD drive, 1 for HDD, and???
 
Wow, I had a P67 mobo IN MY CART on Newegg as I was reading this. Thanks for the heads-up, hteng! Wonder if there is going to be a mass recall?
 
Solo said:
For a comp-dummie (had NCIX build my PC, all I did was install the GPU), how many SATA slots are probably in use (Im at work now so I cant check for myself)? 1 for DVD drive, 1 for HDD, and???
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How many hard drives / disc drives in the comp?
Mareg said:
Wasn't it ASUS that recalled all their P67 based motherboard ?

This might be related.
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Do you have a source on this? The entire ASUS P67 line still seems to be available on Newegg...
 
This puts me in a quandary. Do I actually go ahead with my build and swap out the MoBo later? Shit I need to call newegg when I get home. I may have to return everything now

FUCK






Reallink said:
Damn, sucks SB builders with OEM Windows. They fucked out of $100 cause it's registered to a broke MB. Intel, Asus, Gigabyte or whoever sure as shit not going to refund that.
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Return your computer.

Actually, I suspect MS could be persuaded to help out ... maybe.
 
Solo said:
For a comp-dummie (had NCIX build my PC, all I did was install the GPU), how many SATA slots are probably in use (Im at work now so I cant check for myself)? 1 for DVD drive, 1 for HDD, and???
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2 sata ports are in use. Ports 0 and 1 are safe.
 
Oni Jazar said:
Did you answer his question? I can't tell
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According to this post, all Cougar Point-based motherboards, including mobile chipsets, are affected:

Yes ALL six series chipsets both desktop AND mobile are part of this. ALL 6 series chipsets have been recalled and are being pulled. Weather this will change the ship dates on laptops that's clevo's call, but they will NOT be able to get any more chipsets until this is resolved which is looking like end of march'ish (Note thats guided speculation NOT fact on that date). Basically the question being if they destroy and return boards already built thats a question that has been dispatched to Clevo to see what their stance is on that.

GOOD News: This all of Clevo's SNB line and all desktop boards, as the issue is with SATA port 2-5 so motherboards that only use 0-1 (5160 5170 8130 8150) are only affected with the issue for the eSATA port but can be used like normal, the 8170 will see this issue for both the optical and eSATA. The failure mode is medium to long term failure of the port. Ports 2-5 that do have the issue its not critical and so people will need to work with their resellers to get the issue fixed when updated motherboards are avaliable.
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Solo said:
So you're saying if I ensure slots 0 and 1 are used, I'll be okay?



1 of each.
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Yes, that's from K.Jack's post. From the other post, Intel rep said all that will happen is ports 2-5 will stop working at an unknown time.
 
RE: MOBO DAMAGE

"All the issue is, at some point the port will cease to function (As a SATA device) the USB part will keep working, sata ports 2-5 will eventually cease to function at an unknown point, but they WILL. Hence the recall as its not a matter of if, its when. They won't damage anything, just not work anymore."
 
K.Jack said:
RE: MOBO DAMAGE

"All the issue is, at some point the port will cease to function (As a SATA device) the USB part will keep working, sata ports 2-5 will eventually cease to function at an unknown point, but they WILL. Hence the recall as its not a matter of if, its when. They won't damage anything, just not work anymore."
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Well ... hopefully newegg will also a return once the B2 pressing ships.
 
I'd suggest changing the title, "fixes on the way" implies the fixes are easy to get and apply which is not the case. The hardware needs fixing, and needs to be manually replaced in cooperation with the manufacturer which is far from hassle free and will take time (even once the fix is available which it even isn't yet).
 
The Bookerman said:
Wait a minute, so I should hold on and wait three months before buying a new PC... WTF IS THIS NEWS?

I was about a week from buying my new PC!
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The parts you mean, right? If you are buying a prefabricated machine there is no real telling on how long it will take for companies to start offering machines with the new chip.

Damn, sucks SB builders with OEM Windows.
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And this is why I will never buy an OEM version of windows. I like how if I really wanted to I can still install my copy of Windows 2000 onto any machine.

Anyone know if the ones given out with the MSDN are OEM type or not though? I am not really sure if the copy I got though them for Windows 7 would work on a major upgrade.
 
So if I have a P8P67 mobo, what should I do? That article doesnt seem to indiciate there is an actual recall yet, but if I can only use a couple of my SATA ports I would obviously rather change out my mobo for a fully working one...
 
darkwing said:
not so much problem i guess, most pcs are just 1 HD and 1 optical drive
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Well I upgraded to sandy bridge from my old AMD system, got a new HDD and still use my old one. With the blu ray drive I have 3 Sata drives = seriously pissed now.
 
Raistlin said:
Return your computer.

Actually, I suspect MS could be persuaded to help out ... maybe.
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Unfortunately individual builders can't just return their computers as no one is going to do a refund on an opened and registered copy of Win 7 OEM. Seems kind of unlikely MS will do anything, they don't like OEM copies being sold to the general public in the first place.
 
Billychu said:
Yes, but if you're ever going to use another SATA port you'd want to replace it.
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Excellent, thanks. Im hoping NCIX used slots 0 and 1 already so that I can breathe a bit easier.
 
InertiaXr said:
So if I have a P8P67 mobo, what should I do? That article doesnt seem to indiciate there is an actual recall yet, but if I can only use a couple of my SATA ports I would obviously rather change out my mobo for a fully working one...
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you probably have to wait and see what asus does. For now, you can use ports 0 and 1 and also used the sata ports that are using the marvell chipset.
 
xero273 said:
you probably have to wait and see what asus does. For now, you can use ports 0 and 1 and also used the sata ports that are using the marvell chipset.
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Yea figured waiting around is best thing to do right now. I'm only using 1 SATA port right now anyways, don't even have a disc drive hooked up just installed windows using USB stick.
 
I wonder if this means that retailers will pull the motherboards from their shelves/stock.. I honestly don't know if I can wait until March/April (need a desktop for school) and can't imagine a scenario in which I'd use more than 2 SATA, so I would be fine with one of the original motherboards..
 
Could someone simplify this for the partially computer illiterate among us? I understand basic stuff but motherboards are way over my head.

I was planning to get a new PC with an i5 2500k in the next month or two and would need to connect 3 SATA devices. Is it basically every single motherboard, regardless of the manufacturer (ASUS, MSI, Gigabyte etc.), which takes the Sandy Bridge chips that has this problem?
 
Reallink said:
Unfortunately individual builders can't just return their computers as no one is going to do a refund on an opened and registered copy of Win 7 OEM. Seems kind of unlikely MS will do anything, they don't like OEM copies being sold to the general public in the first place.
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Are you referring to people that buy barebone kits? Yeah they may have problems.



As to not being able to return the computer though ... um it's defective, at intel's own admission. You purchased it under the assumption that it was fully functional. You now find out a part of it was recalled. That makes a good case.

At worst, they will at least work with intel (proof of purchase, etc) to get you the new board when available.




Azure Phoenix said:
Could someone simplify this for the partially computer illiterate among us? I understand basic stuff but motherboards are way over my head.

I was planning to get a new PC with an i5 2500k in the next month or two and would need to connect 3 SATA devices. Is it basically every single motherboard, regardless of the manufacturer (ASUS, MSI, Gigabyte etc.), which takes the Sandy Bridge chips that has this problem?
Click to expand...
yes

I think
 
Azure Phoenix said:
Could someone simplify this for the partially computer illiterate among us? I understand basic stuff but motherboards are way over my head.

I was planning to get a new PC with an i5 2500k in the next month or two and would need to connect 3 SATA devices. Is it basically every single motherboard, regardless of the manufacturer (ASUS, MSI, Gigabyte etc.), which takes the Sandy Bridge chips that has this problem?
Click to expand...

Yes
 
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