Support NeoGAF

[geeko]

I have a p8p67 pro, but I want to be sure I put the sata cables in the right ports. I have just a HDD and an optical drive. So if i look at the sata ports there are 4 dark blues, 2 white/grey ones, and 2 lite blues. What 2 sata ports should I be using to avoid this problem?

 

[ExMachina]

I have a p8p67 pro, but I want to be sure I put the sata cables in the right ports. I have just a HDD and an optical drive. So if i look at the sata ports there are 4 dark blues, 2 white/grey ones, and 2 lite blues. What 2 sata ports should I be using to avoid this problem?

It should be 2x dark blue (6gb/s ports on a Marvell controller), 2x gray (6gb/s ports on Intel controller), and 4x light blue (3gb/s ports on Intel)... I'd double check with your mobo manual. Use the SATA 6gb/s ports, so you actually have 4 "safe" ports.

 

[jiien]

It should be 2x dark blue (6gb/s ports on a Marvell controller), 2x gray (6gb/s ports on Intel controller), and 4x light blue (3gb/s ports on Intel)... I'd double check with your mobo manual. Use the SATA 6gb/s ports.

You are correct. Avoid the light blue ones.

 

[Version 3.0]

I have a p8p67 pro, but I want to be sure I put the sata cables in the right ports. I have just a HDD and an optical drive. So if i look at the sata ports there are 4 dark blues, 2 white/grey ones, and 2 lite blues. What 2 sata ports should I be using to avoid this problem?

If it's the same as the Deluxe, then the grey and light blue ones are good to go. The first two dark blue ones are also fine, which I believe would be the top two (with the board vertical).

That doesn't match what the manual says, though. It says you should have two navy blue, two grey, and four "regular" blue. In any case, though, the two "bad" ones would be the lower two of the four same-color set.

 

[geeko]

If it's the same as the Deluxe, then the grey and light blue ones are good to go. The first two dark blue ones are also fine, which I believe would be the top two (with the board vertical).

That doesn't match what the manual says, though. It says you should have two navy blue, two grey, and four "regular" blue. In any case, though, the two "bad" ones would be the lower two of the four same-color set.

Cool thanks for the information

 

[Pimpbaa]

can always switch to AMD

One would be better off going with previous gen i5 and i7 motherboards than going with AMD.

 

[The Bookerman]

The asus p67 boards are disappearing from Newegg and NCIX(well Somewhat)....

Guess I'll wait in march.


Stuck with my lousy ass Athlon 64 3000+ for another month.

 

[mrklaw]

The asus p67 boards are disappearing from Newegg and NCIX(well Somewhat)....

Guess I'll wait in march.


Stuck with my lousy ass Athlon 64 3000+ for another month.

resupply might be slow, if they are having to cover OEMs and replacements first..

 

[Dynamic3]

If anyone can locate a P67 board from a reputable source please let me know.

 

[xero273]

People that ordered from newegg should be getting a email about the recall. Here is what the email says

Thank you for giving us the opportunity to serve you. Newegg has recently become aware of a design issue that is affecting recent models of Intel Sandy Bridge platform motherboards. We are working with Intel to identify the exact nature of this problem.

As always, Newegg remains 100% committed to our customers' total satisfaction. In keeping with our commitment to our customers, we are extending the return period for your motherboard by 90 days or until replacements become available from the manufacturer, whichever is greater. Intel expects to have a new revision of the P67 & H67 chipsets out around April, at which point first-run motherboards with this issue will need to be physically replaced in affected systems.

From a technical standpoint, the design issue can be bypassed fairly simply by not using the Serial ATA (SATA) ports that are affected. Your motherboard’s manual should identify your SATA ports by number, and at a minimum you should see ports 0-5 (6 ports in total) listed. Ports 0 and 1 are Sata Rev. III (6Gbps), and do not appear to be affected by this problem. Ports 2-5 are SATA Rev. II (3Gbps) and should not be used. For a thorough explanation of this hardware work-around, please refer to our video on YouTube:
http://www.youtube.com/watch?v=tJcE2alQPvY

If you choose to use the hardware work-around option, there is no need to contact us at this time. We have your information on record and will email you as soon as the replacements become available. If you would like to discuss this with our tech community or read up on the latest updates, please visit our EggXpert forum:
http://www.eggxpert.com/forums/thread/682006.aspx

If none of the above options are suitable to your needs and you wish to return the board at this time for a full refund, please email us at intelsandybridge@newegg.com and include your sales order number so we can help you out with your return.

If you have any concerns, please contact Newegg Customer Service for further information and assistance.

Thank you for your support!

Sincerely,

Your Newegg.com Customer Service Team

 

[Raistlin]

NOICE!!!!! Newegg pulls through!!


As I requested, they are extending the return period until replacements are available.

Unfortuntely my other prediction also appears to be true. Around April for replacements lol

Spoiler

meh

Dear xxxx xxxxx,
Thank you for giving us the opportunity to serve you. Newegg has recently become aware of a design issue that is affecting recent models of Intel Sandy Bridge platform motherboards. We are working with Intel to identify the exact nature of this problem.

As always, Newegg remains 100% committed to our customers' total satisfaction. In keeping with our commitment to our customers, we are extending the return period for your motherboard by 90 days or until replacements become available from the manufacturer, whichever is greater. Intel expects to have a new revision of the P67 & H67 chipsets out around April, at which point first-run motherboards with this issue will need to be physically replaced in affected systems.

From a technical standpoint, the design issue can be bypassed fairly simply by not using the Serial ATA (SATA) ports that are affected. Your motherboard’s manual should identify your SATA ports by number, and at a minimum you should see ports 0-5 (6 ports in total) listed. Ports 0 and 1 are Sata Rev. III (6Gbps), and do not appear to be affected by this problem. Ports 2-5 are SATA Rev. II (3Gbps) and should not be used. For a thorough explanation of this hardware work-around, please refer to our video on YouTube:
http://www.youtube.com/watch?v=tJcE2alQPvY

If you choose to use the hardware work-around option, there is no need to contact us at this time. We have your information on record and will email you as soon as the replacements become available. If you would like to discuss this with our tech community or read up on the latest updates, please visit our EggXpert forum:
http://www.eggxpert.com/forums/thread/682006.aspx

If none of the above options are suitable to your needs and you wish to return the board at this time for a full refund, please email us at intelsandybridge@newegg.com and include your sales order number so we can help you out with your return.

If you have any concerns, please contact Newegg Customer Service for further information and assistance.

Thank you for your support!

Sincerely,

Your Newegg.com Customer Service Team

 

[evil solrac v3.0]

Glad I decided to hold off to see what AMD has in store with Bulldozer. My condolences to those affected. Despite my love of pc hardware, this is the exact reason as to why I've become more judicious when it comes to purchasing new pc hardware.

but tdo you realize that these ports have a 5% chance of failing in 36 months right?
I mean, even if those stats were worse, it isn't that big of a deal in the long run, besides, you'd be upgrading to 2011 socket in a couple of years anyways.

 

[Raistlin]

Performance degrades during that period though (and reports outside of intel are that the percentage is notably worse than 5%).

The other thing some people don't realize (and correct me if I'm wrong here), it isn't <fill in percentage here> per port - it's the controller. So it isn't just some chance one of them will crap out, they will all degrade and crap out together.

 

[codecow]

Where can you still buy a P67 board in the US?

My system builder has them (or has a source for them) as I talked to them on the phone yesterday and told them to go ahead with the build.

 

[Pachael]

I was hoping for a sandy bridge upgrade now, but on hearing this will wait for 2011 and AMD's response sometime June. Good/bad thing I got a mid-upgrade on the 6950 in the meantime.

 

[Raistlin]

I feel for the people that haven't already ordered one. You probably won't see availability until late April or May since returns need to be serviced first.

To be honest, if you're willing to pay the upcharge you may want to just hold out for LGA 2011?

 

[Dynamic3]

I feel for the people that haven't already ordered one. You probably won't see availability until late April or May since returns need to be serviced first.

To be honest, if you're willing to pay the upcharge you may want to just hold out for LGA 2011?

It really blows because I began ordering parts (ex. SSD), which can't be refunded, and by the time the new boards come out they will be obsolete. Plus I can't even test them out before I rip-off the UPCs for the rebates.

Oh yeah, and my laptop (main computer) overheats and shuts off after 5m of use. fml

 

[Version 3.0]

Cool thanks for the information

Oops, upon re-reading, I'm a goon. It's all 4 of the same color set, not just two of them.

 

[Britprog]

Dell have issued a statement about the intel chipset issue:

I know many of you have been reading the recent Intel news regarding the Cougar Point (Intel 6 Series) chipset issue. Intel recently provided details regarding a design issue in the chipset that supports new second-generation Sandy Bridge Intel Core processors. The processors themselves are not affected by this chipset issue.

Dell and Intel are in communication regarding the design issue in the recently released Intel 6 Series support chip set, code-name Cougar Point. This affects four currently-available Dell products, the XPS 8300, the Vostro 460, the Alienware M17x R3 and the Alienware Aurora R3 as well as several other planned products including XPS 17 with 3D.

Update: We have currently removed the four affected products from Dell.com.

For customers impacted by this issue, Dell offers a couple of solutions. Customers experiencing issues will be supported under the warranty and service terms. Once we have new chipsets from Intel in early April, we will provide a motherboard replacement that corrects the design issue at no cost to our customers. Replacements will be provided at the customers’ location and convenience via authorized Dell service providers. Affected customers may also take advantage of the applicable return policy, which may vary by region.

I’ll provide further details as they become available.

http://en.community.dell.com/dell-b.../2011/02/02/intel-chipset-issue.aspx#comments

I'm ok with this, if my computer fails Dell will sort it out, and I will be get a new Mobo in April.

On another note I checked my Mobo last night and both my HD are in ports 0 and 1, my DVD drive is in port 2, so I hope I won't have any data loss.

My Dell XPS 8300 has custom Mobo's with only four SATA ports so I'm not sure if its the same as the Intel boards.

 

[·feist·]

I don't know if this has been posted, but I'll add it here and in the other relevant threads.


Blog:
http://gigabytedaily.blogspot.com/2011/02/gigabyte-6-series-sata-check.html

GIGABYTE 6 Series SATA Check Application

Tool to help optimize SATA port usage on current P67/H67 boards

The news of the SATA 2.0 issues with Intel 6 series chipsets has sparked a lot of uncertainty about how this will affect those of us who upgraded to the new Sandy Bridge architecture. Essentially, if you’re using 1 or 2 SATA devices then this chipset issue need not affect you at all because you can connect your devices to the 2 white SATA 3.0 ports. However, if you’re using 3 or more SATA devices, you may want to prioritise your more important devices on the white SATA 3.0 ports (e.g. hard drive with your operating system on it) and the less important devices on the Intel PCH SATA 2.0 ports (e.g. a DVD ROM).

To help our customers optimise SATA performance on their 6 series mobos, GIGABYTE has created an easy to use utility called the GIGABYTE 6 Series SATA Check that tells you if the SATA ports that you are using are in fact the affected Intel PCH SATA 2.0 ports. It also recommends that you change your SATA devices to the white SATA 3.0 ports. The utility is a simple program that will work on any 6 series chipset based mobo, and has 3 possible scenarios that offer advice for users to configure their SATA devices. To operate, simply copy this utility to your P67/H67 system’s Windows desktop and unzip, then double click the “67sfck.exe” file.

The 1st scenario is where there are no devices connected to the affected Intel PCH SATA 2.0 ports, and the utility will let you know that your SATA configuration is OK.

The 2nd scenario is where your devices are all connected to the affected Intel PCH SATA 2.0 ports, and the utility will advise you to (Please) move 1 or 2 devices from Intel PCH SATA 2.0 ports to the free SATA 3.0 ports.

The 3rd scenario is where you have devices connected to the affected Intel PCH SATA 2.0 ports and the SATA 3.0 ports are also populated. Here the utility will advice you that the “Use of (the) Intel PCH SATA 2.0 ports is not recommended.”

The GIGABYTE 6 Series SATA Check utility will be available for download on the GIGABYTE website.


Download:
GIGABYTE - Intel Sandy Bridge/6 Series SATA Check Utility
http://www.gigabyte.com/support-downloads/utility.aspx?cg=2