Is Sony going to ever fix the quality control with their controllers?

I imagine there's a breakdown of how much the average console makes, basically:

Hardware + software + peripheral sales + subscriptions = revenue.

If they make controllers more reliable they lower that total figure.

It'd be better if they just raised the price of the console and controllers but gave you a controller that had more robust parts to account for the reduced peripheral sales.

People would probably be outraged at the price and would prefer to buy a new controller every couple of years with a 3 month period of being intermittently annoyed because they keep losing games because they can't reliably take a shot before each purchase.
 
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I imagine there's a breakdown of how much the average console makes, basically:

Hardware + software + peripheral sales + subscriptions = revenue.

If they make controllers more reliable they lower that total figure.
Basically this. There is a relationship between the cost of manufacturing and profit margins. Till the "repairability" or long-lasting becomes valued in customers' eyes the companies will not do anything, it's business for them. Compare that with products such as Apple - there is a case being made that the level of support and manufacturing allows the re-sale price to be higher, which in turns makes people more likely to buy an iPhone vs. similarly priced Android phone. I do not know if such a calculation exists for console peripherals.
 
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