I'm quite impressed with how this game has been progressing. I took a break for the past few weeks, but am ready to jump back in.
so i dld the patch and its saying the server is offline. WTF!!!
Black Panther's "buffs" ended up nerfing him. Good job Gazillion.
What exactly happened with Black Panther?
So what level am I supposed to be for the MM stuff? My Iron Man is 26 I think.
server status page lies. shits broke.
i guess back to NIER.
Yeah same.
anyone here use Steam and manage to get the patch downloading?
I tried rebooting my whole computer, but it hasnt helped.
Yeah same.
anyone here use Steam and manage to get the patch downloading?
I tried rebooting my whole computer, but it hasnt helped.
My patching finished a couple hours ago (Steam).
My patching finished a couple hours ago (Steam).
No still no luck.
Tried the cache thing and changed my download region but the game wont acknowledge any kind of patch at all. It just takes me to the login screen when I start Marvel and then tells me the servers are offline when I punch in my password.
Maybe its because Im in Australia or something?
Well, the servers are offline. Are you sure you aren't already patched? What's the build number in the lower left hand corner on the login screen?
There's no ETA on the servers right now, for anyone wondering. I don't believe they will be up tonight, there is clearly a backend issue that they weren't prepared for.
No still no luck.
Tried the cache thing and changed my download region but the game wont acknowledge any kind of patch at all. It just takes me to the login screen when I start Marvel and then tells me the servers are offline when I punch in my password.
Maybe its because Im in Australia or something?
There is an IP address and then it says CL 22413
Wouldnt Steam prompt me to download a patch, instead of doing it automatically?
There is an IP address and then it says CL 22413
Wouldnt Steam prompt me to download a patch, instead of doing it automatically?
No. Are you sure Marvel Heroes is set to update automatically in your options? Maybe try changing that option to something and restarting Steam.
Yeah. it was set to "always keep this game up to date" by default.
When I look at the disk usage in the Marvel properties, it says 12151 MB on drive C.
I think the original download was about 8GB and this patch is 4 or 5 GB I heard, so maybe Steam did DL the patch but just didnt tell me?
UPDATE, midnight PDT: No news is not good news, unfortunately. We're looking into several options here, but one of them will be 'rolling back' to the previous patch and previous game state. We're hoping that doesn't have to happen, but it may be necessary to get live while we take the time to figure out the overall issue. However, we may still get lucky, and other solutions may work out. I'll keep you posted.
At this time it seems we will be reverting to the previous patch. We'll have more details soon.
Hey everyone. After an evening of working to see if there was a quick solution to the issues we encountered when we brought up Game Update 1.11 tonight, we've decided to go with 'Plan B' - reverting the Live game to its pre-Game Update 1.11 state. This is safer and will allow the game to be up and for you to play in the live environment while we diagnose, fix, text and redeploy Game Update 1.11.
There's quite a lot of info here so I'll try and lay it out as clearly as possible.
What does 'reverting the Live game' mean?
In short: some big downloads, I'm afraid.
Tonight we'll be deploying a patch which will revert the game state back to the last patch pre-1.11. At the same time we'll be resetting all character progress to where it was right before we took the game offline for maintenance at 3PM PDT this afternoon.
For you to play in the Live game until we re-deploy Game Update 1.11, you will have to download the patch being deployed tonight. There's no way to automatically 'revert your game' without this patch.
Later, when Game Update 1.11 is deployed again, you'll have to re-download that patch as well. We know this sucks and we apologize, it's a lot of downloading.
I don't want to download all that!
If you want to play in the Live game before Game Update 1.11 is deployed, unfortunately, you will have to. If you want to minimize your download, you would have to not launch BitRaider or Steam between, effectively, now and whenever Game Update 1.11 is deployed. Then you'll only have to patch one (more) time, with the Game Update 1.11 patch.
When will Game Update 1.11 be available now?
We can't say at this point. What's going to happen now is our engineers will get to the core of the problem - we have some strong ideas and evidence, but we need to investigate more and then test our findings. Then, we'll figure out the solution. Then, because we'd really not like this to happen again, we'll need to test, test, test. This may involve additional patches on Test Center. At minimum, this will take a couple of days of work, and we cannot guarantee we'll be done before next week.
How did this happen when Game Update 1.11 was on Test Center for all this time?
That's what we're trying to figure out ourselves. It's a mystery right now. We were hoping it was an error in the deploy process, but we've been through that checklist and it's not the case. Clearly, 1.11 works on Test Center - feel free to play it there - so something else unexpected is messing things up. Software breaks. Game development is, contrary to popular belief, quite hard. We're not happy about it, at all - 1.11 is great - but we have to make hard choices now.
What if I played Game Update 1.11 while the servers were briefly up?
If you were one of the few people who played when the servers came back up (around 6PM PDT today, July 31st), your progress in that brief period (about 10m) will be lost, sorry. If you spent any Gs then those Gs will be restored, but any items you purchased will be gone, and you'll have to re-purchase them in-game. Any items found will also be lost, and we cannot restore them I'm afraid. There were very few people in the game during this period (a combination of large patch downloads and a small window) so we will not be issuing any compensation for the loss of progress.
What if I bought Human Torch from the web store (store.marvelheroes.com) tonight?
Human Torch will be ready and waiting for you when Game Update 1.11 is deployed. However, we're removing his Hero Pack from sale tonight to be extra careful.
That's it for now. I may not have covered everything, but the important thing was to explain the plan of action for tonight so you're all aware. I'll monitor for a while and try to cover off additional questions.
Knew I shouldn't have downloaded it yesterday, I barely even play. I'm going to be down 15GB of bandwidth just because of this.
By the time I read the thread I had already started up Steam and the download was almost overIf you're on Steam, just disable auto-updates and wait to play again until the fixed patch comes out. Then you will not have to download this interim patch. That's what I'm probably going to do, and just muck about on the test center in the meantime.
By the time I read the thread I had already started up Steam and the download was almost over
Nonetheless, that just means I'll continue to wait. I wasn't really enjoying the end-game pre-1.11, so no reason for me to jump on!
Knew I shouldn't have downloaded it yesterday, I barely even play. I'm going to be down 15GB of bandwidth just because of this.
Came in here to ask if Iron Fist was ever made a character, saw that a current update locked folks off the server and a rollback is happening to accomodate. Dont think I should really bother...I wasn't impressed to begin with in the beta and this just seems like I dont have a reason to think things will be worth it. I may blindly ignore common sense though if Iron Fist is there sadly...
I still can't get on right now, even after DLing the new revert patch.
Are the servers down for everyone?
Yeah they took them down to solve some more issues. No ETA for them being brought back up yet.
Ok thanks, I can't even get the Marvel Heroes website to pull up so I didn't know.
Unofficial update: (community team will be updating with more details)
1.Internally we have solved all problems from last night.
2.We're working on an upgraded downloader experience for tomorrow morning.
3.We are getting 2 Matrix of Unbinding to everyone to help with the artifacts being unique for the patch update.