That BSN post leads me to believe that even if BioWare hear and respond to the criticism it's the specifics that I don't necessarily agree with that they'll be responding to. Or, to put it simply, though I can appreciate that fan's concerns his/her's are not my own and I think they're missing the point.
Misery/bleakness/death etc etc isn't, in my opinion, the core of this problem. The problem is the contrived, pointless and tacky execution of a transparent ending. It's not that Shepard died, or that the relays were destroyed. It's that these events are poorly excused by a badly written narrative. It's not that our war assets amounted to 'nothing' in the sense that we were supposed to carve our way through the Reapers, it's that they weren't represented in any way at all. The lingering consequences of your decisions throughout the series being overridden by a miserable state of the galaxy are less of a problem than the fact that the game basically forgets about your decisions all together.
At least, that's what my problem is. I can deal with the relays being destroyed and I can deal with establishing a new direction for the franchise (even if it isn't ideal). But I don't like the culmination of a trilogy worth of choices coming down to Red, Green or Blue, while deus ex machina space Casper barks nonsensical metaphysical dribble.