I would be really surprised if this didn't end up being a simple fix. Given how widespread this seems to be, Nintendo would have had to know about it through testing if this was a long term hardware issue. I'd think that an update is causing issues and a patch will provide a quick fix. Hopefully at least, because this would be devastating if it was hardware related.
Multiple reports of joycon connectivity issues in Switch previews
- Thread starter nynt9
- Start date
If it was a firmware update then wouldn't every unit be experiencing this porblem? It only appears to be but a small few are having the issue.
RoadHazard
Gold Member
Not an option. Zelda.
Sure, the DS4 battery is utter shit. Mine lasts for like 3-4 hours. I generally play with it plugged in these days.
7DollarHagane
Banned
Lol all of a sudden this is millions of faulty units.
Let's try to keep at least a tiny connection to reality here.
Let's find out what the problem is first before deciding what to do. We have reports that it is not constant, has stopped being a problen when some variables have changed, and that this problem seems to be isolated to a few of the review units. Hell it could just abe a few defective left joy-cons.
SenkiDala
Member
serenewarfare
Banned
My PS4 is doing fine.
Not if the individual saw enough value in doing so.
IIRC from the video he was like 20 feet away from the Switch, so that might be why he had that issue.
SenkiDala
Member
Seeing his profile pic I thought he is a Nintendo fan, so he owns a Wii U.
Of course if you don't have a Wii U, then there's no question.
serenewarfare
Banned
I question the judgment of any individual who would think buying a dead console for one game is a better purchase than buying a new console with promised future support for the same game.
Now, if you already own a Wii U, then yeah, Zelda makes sense there.
Deadpool_X
Banned
Pro Controller cable is only 4 feet. That's short for me. I'll probably be picking up a longer one...
I honestly have to ask the question how many launch Switch buyers haven't already purchased a Wii U, particularly in the context of playing the new Zelda game, which was itself originally announced as a Wii U title. No, I'm not saying the Switch is pointless, but acting like the Switch is the de-facto only place to play it is a weak point.
AetherZX
Member
And absolutely no future.
geordiemp
Member
One would expect 1 % of issues with consumer electronics.
If its 1 out of 100 reviewers then normal - if its more then its a possible big problem.
Also if it were software on the console you would think it would be more repeatable and equal to the 2 controllers ?
I have the Switch preordered and I not only did not own a Wii U, but I've probably used one for a grand total of two minutes while at a GameStop.
BobTheFork
Member
Sounds like a sixAxis : (
The XB1 controller had an issue with disconnecting as well. Might still, although it's been a while since I've noticed.
Unless you are within 6ft of the console based on Zelda comments?
We have a poll on french forum.hardware.fr site: 3/5 gamers buying a Switch didn't have a Wii U.
PseudoViper
Member
Well I bough a Wii U, not for Zelda, but for the console itself and I bought the Nintendo Switch as well. I also had my Wii U for about 3 years now. But yeah, I would totally question anyone buying a Wii U this late for Zelda. Doesn't make sense.
Permanently A
Junior Member
This is a big mess if its not a simple firmware patch.
Considering the number of reported issues relative to sample size I'd say it's cause for alarm. And if it's a hardware issue that can't be fixed by firmware, then Nintendo are up shit creek without a paddle.
Icedburden
Member
4 ft cable length... you gotta be kidding me...
Man this isn't good.
I seem to remember a wide spread recall back in the Xbox 360 days, I can't remember why though. I just vaguely remember sending hardware (controller?) back to Microsoft for a replacement and they sweetened the issue with two free games.
Hope Nintendo can sort this.
I seem to remember a wide spread recall back in the Xbox 360 days, I can't remember why though. I just vaguely remember sending hardware (controller?) back to Microsoft for a replacement and they sweetened the issue with two free games.
Hope Nintendo can sort this.
StAidan
Member
Clearly they listen to customer feedback, that's almost twice the length of the cable for the NES Classic Controller.
casey_contra
Member
Hehehe, cheeky - I like it.
At least this is a common cord and not some crazy proprietary BS. I already have my 10ft. cable ready to go. I may pick up another though...
7DollarHagane
Banned
We don't know anything at this point. There's no evidence of any widespread issue.
We will have to see at launch.
Trying to see where we stand, especially if this can't be fixed before launch. Also so we have a summary of things here.
Good
1. Switch is fine with JoyCons attached to it in hand held mode.
2. Switch is fine docked while using the JoyCons as long as your are close. Let's say at a max of 7ft from it? - Needs to be reconfirmed.
3. Switch is fine docked while using a pro controller.
4. Switch is fine in table top mode while using the joycons. Electronic interference may produced different results I guess. Unless I misread a previous post.
Bad
1. Connection issues with the left JoyCon while docked when you are further then 6-7feet? Depending on interference from other electronics?
Is this what we're looking at? If it is a distance issue regardless of how interference may play at larger distances the end user experience should be okay at launch. You'll just have to move a bit closer or move the dock closer to where you're sitting. Not ideal but manageable. So no spoiled launch really.
The big problem is if this isn't a distance issue and it still happens if you're close to the system.
For Nintendo
1. They either have to see if this is patchable.
2. If not patchable they have to make sure next batch of production does not have this issue. Clearly marked it's a revision. JoyCon Mark 2 or something.
3. Replace left JoyCons for current owners after launch (costly) or issue a statement about how far you have to be with the first version if distance and interference are issues. First is costly like said. The second is possibly a PR mine field but manageable and cheaper.
4. Recall and replace all current purchasable JoyCons from stores now or after a revision is made?
Good
1. Switch is fine with JoyCons attached to it in hand held mode.
2. Switch is fine docked while using the JoyCons as long as your are close. Let's say at a max of 7ft from it? - Needs to be reconfirmed.
3. Switch is fine docked while using a pro controller.
4. Switch is fine in table top mode while using the joycons. Electronic interference may produced different results I guess. Unless I misread a previous post.
Bad
1. Connection issues with the left JoyCon while docked when you are further then 6-7feet? Depending on interference from other electronics?
Is this what we're looking at? If it is a distance issue regardless of how interference may play at larger distances the end user experience should be okay at launch. You'll just have to move a bit closer or move the dock closer to where you're sitting. Not ideal but manageable. So no spoiled launch really.
The big problem is if this isn't a distance issue and it still happens if you're close to the system.
For Nintendo
1. They either have to see if this is patchable.
2. If not patchable they have to make sure next batch of production does not have this issue. Clearly marked it's a revision. JoyCon Mark 2 or something.
3. Replace left JoyCons for current owners after launch (costly) or issue a statement about how far you have to be with the first version if distance and interference are issues. First is costly like said. The second is possibly a PR mine field but manageable and cheaper.
4. Recall and replace all current purchasable JoyCons from stores now or after a revision is made?
Um, no, that never happened.
What did happen was that the Joycon Strap would come off, because they never locked it in. They never mentioned any other joycon issue on the podcast either.
Unknown Soldier
Member
This whole launch really does feel like the first Steam Early Access console.
just like every console release this generation.
holygeesus
Banned
I think people are already predicting the same for the Switch.
Seriously, 4 feet? No it's wireless.
LoveCake
Member
It does seem strange that it is only the left joy-con, the right joy-con is the one with the IR pointer and NFC, where the left has only a capture feature.
The numbers although small are a high enough percentage considering the low numbers of units out though.
It could maybe just be an issue with something nearby causing interference? from Wi-Fi like that LG Display a couple of months ago.
The numbers although small are a high enough percentage considering the low numbers of units out though.
It could maybe just be an issue with something nearby causing interference? from Wi-Fi like that LG Display a couple of months ago.
Hopefully it's just a distance thing having to do with interference that can be resolved. My TV is pretty far, but I can always sit closer, if that's all it is. Interference from long distance can be resolved by the end user by just sitting closer and (theoretically) in future software updates, hardware defects can not. Hopefully it's the first.
AppleBlade
Member
I need a Switch therapist. This issue is really killing my excitement. This was going to be my party machine and I was envisioning epic 8 player bomberman matches, 4 player mario kart matches and fun sessions of 1-2 switch and Just Dance. If someone's controller is desyncing constantly that is going to suck all the fun out of the party.
It almost makes me want to cancel my Switch preorder (and all of the friggin controllers I was getting!). I already have a Wii U with 4 wii remotes and 4 pro controllers. Perhaps I should just stick with that as my party machine ... :-(
Someone be my Switch therapist and feed me the koolaid.
It almost makes me want to cancel my Switch preorder (and all of the friggin controllers I was getting!). I already have a Wii U with 4 wii remotes and 4 pro controllers. Perhaps I should just stick with that as my party machine ... :-(
Someone be my Switch therapist and feed me the koolaid.
Also possible all USA switches sent out on preview all came from the same batch?
Someone said the French sites weren't reporting it?
I might have missed it, but any word on what the people did to solve this?
If its as simple as re-clicking the Joycon into the console, its not that bad an issue imo, much better simpler than what had to be done for my One or DS4.
Hoping its resolved by Nintendo, but just going by what other console manufacturers have offered I'm not holding my breath that its an easy fix.
If its as simple as re-clicking the Joycon into the console, its not that bad an issue imo, much better simpler than what had to be done for my One or DS4.
Hoping its resolved by Nintendo, but just going by what other console manufacturers have offered I'm not holding my breath that its an easy fix.
You might have some luck with ARMS, pretending that you are getting too into it. Doubt you'll have the room
Boy Wander
Member
Cool, now I get to be a member of the left joycon ambassador program.
Digital Chump mentioned their issue happened 10 feet from the console, getting closer solved the issue.