I realize there is a point where one of the joy cons desyncs. BUt it certainly doesn't seem like a game breaking issue. Nor do we know the reason it happened.
Multiple reports of joycon connectivity issues in Switch previews
- Thread starter nynt9
- Start date
I realize there is a point where one of the joy cons desyncs. BUt it certainly doesn't seem like a game breaking issue. Nor do we know the reason it happened.
ViolentP
Member
No. Check the video you linked.
This was the only thing I remember seeing about connectivity issues. And he close to 20 feet away from the Switch system in a giant room filled with tons of other devices. So I'm curious to get more detailed info on the details surrounding the issues people are having now. And Luke's issues were completely solved by stepping a few feet closer.
ClayKavalier
Banned
Damn, not good. Glad I ordered a Pro controller but it sucks to read stuff like this about something I've dropped $300 on.
On the other hand if it ends up blowing up and necessitating a recall we may have a couple free NES games to look forward to to thank us for our role as ambassadors.
On the other hand if it ends up blowing up and necessitating a recall we may have a couple free NES games to look forward to to thank us for our role as ambassadors.
Skittzo0413
Member
No problem. That just strikes me as the most logical cause of this issue and the fact that a lot of games journalists (who have a lot of game consoles and computers) have seen this but few others have seems to suggest that it has to do with conditions these people play in.
I think Nintendo is going to respond to this within a couple days, potentially with recommendations for wifi router settings or something similar, and say they are working on a software fix.
7DollarHagane
Banned
If Jason schrier is having the issue most frequently is he able to videotape it?
Or is that under embargo?
Or is that under embargo?
Yep you are right but it does suggest that wireless interference may be the problem here as well because it sounds like the same issues. However yeah the distance for him was lot different so being close should take care of it.
piflavoredpie
Neo Member
If the issue really is with the hardware, wouldn't Nintendo just recall all the (left) Joy-Cons and/or sent replacements eventually? It's not like they could just leave their entire player base to dry.
They would, but the type of person buying a Switch on launch day is not going to want to wait for a replacement joycon just to enjoy their system.
QisTopTier
XisBannedTier
*insert unfunny political joke here*
I really hope this isn't widespread and common I'm really looking forward to my switch but I couldn't afford a pro controller right away :l
I really hope this isn't widespread and common I'm really looking forward to my switch but I couldn't afford a pro controller right away :l
How will I play Zelda with no left side of my controller? It is just a problem that would put a huge dampener on the launch of the Switch, which would be a huge bummer.
Skittzo0413
Member
This problem only seems to happen (occasionally) when the left joycon is detached (aka the unit is docked) and the joycon is over 6 feet away from the console. Even then some people are having no issues, so it seems to come down to everyone's specific setup.
So when attached to the console or when within 6 feet it works perfectly fine.
6 feet? There's no way that 6 feet is the actual range limitation.
I am going to assume it is a software problem, but this does strike me as odd that there are already several cases amongst a relatively small userbase (the gaming press). I think usually these types of issues surface when there are millions of people playing, increasing the odds of discovering bugs or faulty hardware. And one would think modern devices are heavily tested for wireless interference, if that is the case.
Anyways, I hope it is just a minor bug that is easily ironed out prior to launch.
That would be ridiculous. I don't believe that.
Anyways, I hope it is just a minor bug that is easily ironed out prior to launch.
That would be ridiculous. I don't believe that.
The Hermit
Member
I chuckled.
There is a lot of variables to test:
- Range of controllers to the system
- range between R and L joycons
- number of systens using wifi/Bluetooth.
- how long the game session is.
Those are from the top of my mind, sure there more
Skittzo0413
Member
Like I said, the people reporting this happening are saying it only happens outside of 6 feet. Obviously the working range is supposed to be far larger than that, but that's when these malfunctions seem to be happening.
And again, it's not happening every time it's outside of 6 feet or with every Switch console. The times that it does happen though, it is seemingly always outside of 6 feet.
They've already shipped em out. It'll be a recall and replacement situation if it were to wind up being hardware. Thankfully the left joycon- only detail makes this problem easier to narrow down I'd imagine.
decoyplatypus
Member
Hmm...beginning to regret not pre-ordering a pro controller.
D
Deleted member 465307
Unconfirmed Member
I'm surprised no one noticed this happening in the hands-on previews that happened prior to now. I hope this is something Nintendo can patch and that it can be done very quickly.
This makes me glad I have a Pro Controller coming for launch.
This makes me glad I have a Pro Controller coming for launch.
Any update on how prevalent this is or how frequent it occurred? From what I can tell, this seemed to happen to a sizable minority of previewers, one reported it happened several times in 20 hrs, one reported it happened several times in one hour, and one reported it happened not as a de-sync but as input lag... many differing scenarios....
Sure they would. Microsoft did it (OG Xbox 360).
Customers nowadays don't use their warranties. They head back to the place they bought it from and either demand a replacement or buy one.
I haven't seen anybody say it happens when the JoyCons are attached to the console.
No
MHWilliams said this earlier in the thread.
So it appears it's not effecting every unit. Also during the hands-on previews these past few weeks nobody reported it happening. So I'm hoping it's not a widespread issue.
Whatever is going on I hope Nintendo is able to fix it fast.
Just a quick update, not sure if anyone has posted or tried this already, but I played in the Tabletop mode for a while, even walking really far away, way further than how far my couch and TV are, and the connection seemed stable. The only variable here is that I'm in the office and not in my living room. I'll have to try one more time at home and see if its happening but so far it seems that this is only happening while it's docked.
Skittzo0413
Member
That's interesting, thanks for sharing.
Some people have said this type of thing can happen with certain HDMI cables (which makes no sense to me), maybe try using a different HDMI cable and see what happens?
On that front are people using the one that came with the system or just one they already had connected. Ugh. So many variables.
I'm using everything from the box
Or it could be the dock itself is blocking signals. I wonder where the bluetooth antennas are in the system (top/bottom)?
Not to make your life difficult but do you have a spare laying around you can test that didn't come in the box?
HDMI? I definitely do, I can just use one that I use for another console. However, I wont be getting home until about four hours from now. Right now I only have the Switch portable with me. Dock is at home. So if there's anyone else willing to do it quicker, then by all means
Skittzo0413
Member
That would be an extraordinarily massive design flaw. I can't believe something like that would get by unnoticed.
I'm still on #teamSignalInterference but it would be interesting to test different HDMI cords.
Foldedpencil
Banned
Can't tell off you're joking...
OrbitalBeard
Member
Yeah, that can't be the issue. We would have been hearing about it non-stop from preview events last month.
It would be a total, utter disaster. Of biblical proportions. You can't release hardware in this day and age with flaky connectivity on one of it's controllers. Speaking as someone who has a Switch preordered.
Fingers crossed this is a software issue which can be patched, because if it's a hardware problem? That's a nightmare scenario, it would say a lot about Nintendo's testing and QC (or lack thereof) as well.
If it's is indeed some kind of RF interference there is fuck all they can do about it. You'd have to make changes to the external (to the Switch) environment.
It could be, that the Switchs on the events were already updated, while the preview ones are still at there default state. Nintendo properly either stopped testing those versions or didn't thought, that this would be a big deal. The Switch events should have been a much harsher environment, then the homes and offices of those journalists.
I hope, Nintendo can clear this up.
I hope, Nintendo can clear this up.
I don't believe that Nintendo would send out consoles to reviewers that aren't updated to the most recent available software - especially if the software fixes a known connectivity flaw. Usually, console makers would go out of their way to make sure reviewers don't receive a lemon.
SinCityAssassin
Member
It's more likely a more recent firmware update was given to review units and it's causing unforeseen side effects, if it's not a problem with reviewer environments causing interference.
This is a good point actually. If it's an RF interference thing then surely it would have been spotted at a preview event by somebody? With all those Switches out, all broadcasting RF signals to joycons all over the place, and with metal security brackets attached to them as well, not to mention hundreds of people with mobile phones etc all broadcasting too.
I can;t believe that people's homes have more RF interference in them than you would get at a venue like that.
may very well be the case - let's hope Nintendo rushes out a fix to the affected reviewers who will confirm the issue has been fixed - pre release.
Inferno313
Banned
That's a good point, another thing to consider is that the preview Switches seemingly were not running on the final OS. They didn't make the snap sound when attaching joycon, nor did anything happen when the home or capture buttons were pressed. I wouldn't be surprised if the game demoes were just being launched from a very basic debug OS.
I would not be surprised if this is a problem the 1.00 firmware added in.
Kotaku reached out to Nintendo to comment on the issue, and I'm having to enjoy this miserable spring sunshine to avoid refreshing my browser every couple of minutes.
However, if the issue is range then the Switch event wouldn't be a good measuring stick.
Yeah... idk about this. It would seem to me that Nintendo wouldn't ship review units out without a patched console IF the ones at events were patched. That seems highly unlikely.
I'm just curious if there's any sort of scrambling going on over at Nintendo due to these Joy-Con reports. Like, I legit felt bad talking about it in our channel's video, especially since I wasn't sure if it was a "me" thing, and of course especially since Nintendo took a chance on us to send us a unit, but again, it was annoying enough to the point where it was interfering with my enjoyment of the console. I also realized that technically no Zelda footage was allowed to be shown, but it was literally the only way to showcase what exactly was happening, so people didn't think I was crazy or making shit up.
Shrike Alvaron
Member
I do remember Luke from LinusTechTips mentioning he was having problems with Mario Kart when he stood on one side of the stage he was on, he was moved to the other side and it worked fine then.
Hopefully this is just an issue with the left joycon's wireless radio not broadcasting at full power that can be fixed with an update. I do play very close to my TV so hoping that it shouldn't affect me much...