Having stuff in works is fine, but you still have a commitment to people who already paid for a product. And FFG many times went and did other things instead of working on what they owed, putting out a bunch of product that was not part of the kickstarter campaign, what reasoning is there for that these past 2 years? It was all going to retail, it was all slated as products in the works that would get sold, but their priorities are not there. They are working on all this KS stuff when they didn't finish the previous products? That's real shitty of them.
Also can't defend the complete and utter lack of support for the game. The company has had almost zero communication about their game in the past two years, folks asking for rule answers, faqs, erratas, etc, and the company has done jack shit. Instead of talking to their customer base, they go and put answers in their expansion products, so to get answers they expect you to buy more product.