this played out earlier today regarding my console shipment (paraphrased)
Thing was not yet shipped as of 2 PM CST
Me: Hi I'm trying to check on the status of my order
Amazon: What's the order number?
Me: *gives number* we were charged for the item but the shipping hasn't changed yet so I am curious
Amazon: I see the item has not shipped yet, you wont be charged until it ships. The item is out of stock, there can sometimes be a delay of several weeks with new items>
Me: Umm, we were charged at 6 AM This morning. there is no delay unless amazon screwed up because I have had guaranteed release date delivery on it since january 13.
*chat fucking disconnects*
I was livid at this point, but the chat reconnected to a new guy, so I'm obvioulsy not going to take it out on him
new guy looked at it, said he'll bump it to 1 day shipping, and its now in preparing for shipment status. Still scheduled for tomorrow
I'm glad he could help but i'm not dealing with amazon for this shit anymore. I have ordered every console from them and never had a problem so my ASSUMPTION is that Nintendo being so fuckin scared of anyone doing anything before they say is the actual reason, but i'm not taking that chance anymore
I'm going to my local gamestop at 8 to see what the situation is like and probably just wait and get one at midnight if possible and send the amazon one back to them.