They should not get a pass on their horrific NSO usability….. we still have a social security code for a an online ID. But I will say the switch 2 design is genius, and they hit gold with that, improved an already great design with the switch. In addition, their games are top tier quality. And so are their legacy IP. This is part of why people tend to forgive it. Although I agree, as an owner of one myself, they should fix their friend integration.