Hey all,
Apologies for not getting to back to this thread sooner. Heres an update/recap:
On Thursday,
we made a change to Competitive Play so that if a player leaves during match, it will no longer affect how Skill Rating is adjusted at the end of a match. That same day, we started investigating reports claiming that the change didnt seem to be live yet, and that players were still trolling winning teams by leaving. On Friday, we confirmed there was a bug preventing the change from going live and implemented a fix later that night. Since then, weve been monitoring Competitive Play matches with leavers (including ones reported in this thread) to ensure our change is working as intended.
At this time, we can confirm that the change is live and has been working correctly since last Friday night. While leavers previously had an impact on how Skill Rating was adjusted, they dont anymore (and havent for a few days).
There are other factors that still have an impact on Skill Rating, though. Things like your teams probability of success, your individual performance, and win/loss streaks can all affect how your Skill Rating is adjusted at the end of a match. These factors are there for a reason (to help make Skill Rating as accurate as possible), but we know that its not always clear right now why your Skill Rating is adjusted the way it is.
That's a concern for us, because we not only want Skill Rating to be accurate, but also for it to make sense. The fact that it doesn't is good feedback for us, and seeing how we can make Skill Rating feel better is definitely something well be keeping in mind as we look at ways to improve Competitive Play for future seasons.
With that said, while
a lot of the complaints in this thread seem to be a result of that lack of clarity rather than any existing bugs in the system, we're still keeping an eye on your reports. This is something that's important to us, too, so we'll continue to monitor our systems for any ongoing issues.
http://us.battle.net/forums/en/overwatch/topic/20745646508?page=11#post-207