The building component is literally plug and play for the most part... Its too easy.
You are vastly underestimating how hard this is. And you are hugely overestimating how much a first-time PC builder can do.
I say this as somebody who built a PC from scratch for the first time ever in August. I've had PCs in the past, but haven't hardcore PC-gamed since the early '00s. I've consoled my entire life and hardcore PC'd in the '90s. Here's my rundown:
PC experience:
- research how to build a PC (1-2 hours)
- collect parts in a shopping basket/eBuyer list (2-3 hours)
- order parts (costing around £650 plus software - MGSV free)
- wait three days
- parts arrive on a Wednesday. Don't have time to build until Saturday
- on Saturday, start at 10am, read all the documentation, start building
- at 2pm, go to fit CPU, realise the CPU isn't bundled with the motherboard like the eBuyer page suggested. Another 1.5 hours and £200 to go to a shop and buy a CPU
- burn Windows 7 to disc
- 7pm, finish the building process (which was, incidentally, very hard and quite scary/tense) turn on PC
- 7.30pm, finish installing windows and Steam
- 8.30pm, game finishes downloading, play a videogame
- 9.30pm turn computer off, get infinite updating and failed update process
- continues for three days - every boot up and shut down taking half an hour due to glitch with Windows Updates
- after three days upgrade to Windows 10 - no issues since. Bar occasional sound loss and a 1050p resolution cap I still don't understand how to fix
PS4 experience:
- decide to buy a PS4 (0 minutes. Or I guess the <1 hour research it took to decide on one which I would read anyway, not part of the buying process)
- go to shop (20 minutes)
- buy PS4 (£400 second hand with two games)
- go home (20 minutes)
- plug in (5 minutes, or less)
- initial software set up (5 minutes)
- play game. No issues had since
Around an hour from buying the console to having it installed and playing the game without any issues. Compare that to PC's 1 week from order to 'working perfectly', and even that included losing an entire 7-8 hours of one day just to build the thing as a first-timer.
Honestly, I'm mainly playing devil's advocate ITT. PC gaming is a fucking incredible thing, I can't believe the freedom and control I have and how well it runs fairly demanding simulations. But it also requires
infinitely more work,
infinitely more knowledge, and a far bigger investment if you want to play contemporary videogames. It's still brilliant, but it's another league, and it shouldn't be directly with consoles at all imo.
Does this come as a surprise to you?
Are you referring to them being chill about the console part, or the PC development being difficult?
If the former, that's a lame thing to say.
If the latter, you're right, and no it doesn't, because obviously it's being developed on PC. But many of the issues people are having on PC are things which would never enter the realm of a console thing (the person with X graphics card is having this issue/this person's save folder isn't behaving right/this person is having problems with things disappearing permanently after they change this setting in the .ini file/etc).