Could be the permissions issue, you can either change the permissions of the executables manually, or you could use the fixed exe that is posted in bumped sometime after maintenances.I managed to create a SEGA-ID and downloaded the game, but when I launch it to start updating I got some error window and when I click it another update starts that took ages to complete. Had to leave the pc on over night so it would finish. Launched the game and got to the launchwindow, click the big button which I assume is 'Play' but nothing happens.
When I try to start it again I get the same error code at the update, but it don't take as long to finish now. However I still cannot get past the launchwindow as it just closes and nothing happens when I click play.
Anyone had this issue or know what I'm doing wrong? Uninstalled and deleted the folder, downloading the game again now to start fresh, see if it works..
The current fixed exe is posted here:
http://bumped.org/psublog/pso2-jp-maintenance-and-patch-3132013/
But today there's maintenance, a new exe may be needed, which will be posted here:
http://bumped.org/psublog/pso2-jp-maintenance-3192013/