The store is glitching awfully bad for some reason. I haven't bought much of anything, but the last few times I spent my coins it was smooth.
This morning, I somehow wound up with 4 egg incubators instead of one; confusing, but I thought I might have accidentally tapped multiple times and the blue loading icon spun for almost a minute. I figured I'd use them all up anyway, so no big deal.
Flash forward to now, where I had forgotten about that incident and went to buy 8 lucky eggs. Another minute of loading the transaction, and suddenly most of my coins are gone. My inventory shows that I bought 24 goddamned lucky eggs, which I certainly won't be using up anytime soon. I figured 8 would last me a few months at level 25.
Does anyone know if I can file a claim with Niantic, or do I go through Google? Sorry for my ignorance; I've refunded two or three things on the Play store over the years, but this is a little different, I think, since it's with coins that I'd already purchased.