RyanDG said:
I guess I'm retarded then. Because as I've mentioned before in this thread, it's all about the business consumer relationship and the expectations of that relationship. Did Sony hack the system themselves and leak our information intentionally? Absolutely not. But they did violate the trust that we as consumers put in them in regards to providing them sensitive information about ourselves. And for that violation of trust with this leak (regardless of the cause), they should absolutely be held to blame and accountable.
I never said they weren't to blame, heck before we got any info on this I said that this event was possibly fucking huge for them and that they'd lose customers confidence on it (you can check you were there too).
They are to blame because they failed to protect our data, that's the very loss of confidence here.
Since gamers are sheep this days I fully expect people to forget about it, like they did with the RRoD really.
BUT that doesn't mean they're the biggest party at fault. At this point if the people who did this are found on the other side of the earth there's ground for extradition from anywhere but North Korea, it's a very serious crime that has been committed and shouldn't trivialised the way it's being done.
Seriously to take crappy analogies, if I leave my door open and there's a break in.
The insurance company won't cover my losses but the police sure as hell will try to catch the perpetrators.
