RyanDG said:
Because as I've mentioned before in this thread, it's all about the business consumer relationship and the expectations of that relationship. Did Sony hack the system themselves and leak our information intentionally? Absolutely not. But they did violate the trust that we as consumers put in them in regards to providing them sensitive information about ourselves. And for that violation of trust with this leak (regardless of the cause), they should absolutely be held to blame and accountable.
I agree.
Obviously, Sony doesn't deserve
all of the blame. Hackers did what they did, which is contemptible. But Sony is responsible for maintaining security on their online service, to prevent incidents like this from occurring in the first place. I really don't know what kind of security they had in place, but evidently it wasn't enough to prevent at least
some amount of sensitive information from being compromised.
I am certain Sony will be
much more cautious about this in the future. I just hope that when they reactivate PSN, they'll give the public some reassurance about what new security measures they'll be taking.
Meanwhile, we can't unring the bell, so I would just encourage all of us to protect ourselves. Joystiq posted
this article about the situation, and recommends that you change your passwords on other services. I'd say that's very good advice. Fortunately, my PSN password is unique, and I don't use it on any other services, but
if you use your PSN password (or something similar) elsewhere on other online services, then it would be wise to change it immediately.