We have confirmed an issue with our Rare Egg Machine event.
On 4/30 8:00 PM (PDT), the Rare Egg Machine message mentioned that all event monsters would be dropped at Level 30 or higher.
However, this was not the case, and the following monsters were actually dropped at level 4 - 6.
Monster names:
Shiva
Freyr
Viper Orochi
Idunn & Idunna
Parvati
Freyja
Thor
Yomi
Loki
As of 4/30 11:15 PM (PDT) the issue has been corrected, and the Monsters are now dropping at level 30 or higher.
Anyone who pulled the Rare Egg Machine before the issue was corrected will receive the same Monster at level 35.
Affected players will be receiving a message in the app (1 message per monster). Once the message is opened, the Monster will be added to your Monster Box.
This compensation will begin around 5/1 1:30 AM (PDT).
We are truly sorry for the inconvenience, and we hope you continue to enjoy Puzzle & Dragons.