For anyone that's been experiencing issues in Red Dead Redemption online multiplayer, we've just enacted a fix which should help. Instructions for both platforms are below, along with a description of what's been addressed. If you still need assistance, please contact
RDRsupport@rockstargames.com and make sure to include your platform and online ID.
We will continue to investigate any and all issues people may be having including the ones this update aims to fix. Thank you all for your patience and understanding as we work through this stuff.
This fix addresses a specific issue that was found where the players multiplayer avatar, their horse or their weapons would occasionally not be visible in multiplayer games as well as an issue that some players were experiencing where they would lose connection to the various multiplayer modes.
To apply the update on PlayStation 3:
You must be signed into a valid PlayStation Network ID and be connected to the PlayStation Network before starting the game up. If those two conditions are met, your PS3 will automatically download the update in the background and the game will apply the fixes when you start or join a multiplayer session.
To apply the update on Xbox 360:
You must be signed into a valid Xbox LIVE Gamertag and be connected to Xbox LIVE before starting the game up. If those two conditions are met, your Xbox 360 will automatically download the update in the background and the game will apply the fixes when you start or join a multiplayer session.
Thanks everyone and see you online...