China Care
Lmao
China Care
Unless Samsung was able to beam recall notification into every owner's head there are going to be many upon many ppl who will never realize there is a recall.
Though Samsung could have at least sent out a phone notification
Supposedly only the Chinese Note 7 phones don't need to recall because the Vietnamese battery didn't pass the China version of FCC so the Chinese Note 7 use battery sourced in Japan. All other Note 7 used exploding battery.
So this is a quality control issue detectable even before the shit hit the fan.
Article says this?
"Some have criticized Samsung for not issuing an official recall for the Samsung Galaxy Note 7. That would force Samsung to file paperwork with various government agencies, and would make it a crime to sell the phone. The manufacturer has determined that defective batteries found in some units are leading the phone to explode."
Are the batteries removable? If so why not just recall the batteries and send out new ones?
Are the batteries removable? If so why not just recall the batteries and send out new ones?
Wait so China's FCC is more strict than NA and EU FCC? That should change.
Supposedly only the Chinese Note 7 phones don't need to recall because the Vietnamese battery didn't pass the China version of FCC so the Chinese Note 7 use battery sourced in Japan. All other Note 7 used exploding battery.
So this is a quality control issue detectable even before the shit hit the fan.
So China's FCC already pointed out at the flawed batteries but Samsung went ahead anyways in different regions?
I'm ignorant of the specific release dates so maybe China's test result was released too late.
Would not be surprised if the owner of said phone knew but just decided to wait it out.
At work i have 2 co-workers who refuse to bring it to give it back. Both say they'll be fine if they only charge it sporadically and only when they can keep an eye on the phone.
Oh gosh poor kid. Yeah they need to remotely disable the phones and issue a full recall
I charge my phone every morning on the way into work. Imagine that thing exploding while mounted to your dash while at the wheel w
Would not be surprised if the owner of said phone knew but just decided to wait it out.
At work i have 2 co-workers who refuse to bring it to give it back. Both say they'll be fine if they only charge it sporadically and only when they can keep an eye on the phone.
More insurance fraud right folks?
And then we'll hear about people who needed to call emergency services and couldn't because Samsung bricked their phone. Really tough situation.
When did Samsung stop using removable batteries? That was one thing I liked about my S3 a while back ago.
Horrible. If you're still using this phone, you need to stop.
If this is actually true, Samsung is so fucked. The way that company is run is so hilariously corrupt and the Korean government can't do shit about it because Samsung is literally 30% of that whole country's export GDP
Would not be surprised if the owner of said phone knew but just decided to wait it out.
At work i have 2 co-workers who refuse to bring it to give it back. Both say they'll be fine if they only charge it sporadically and only when they can keep an eye on the phone.
I agree. My next question would be, though, how the hell did this get past other FCC equivalents around the world? They should be held to the fire too for what seems to be a relatively "common" issue.
Wait so China's FCC is more strict than NA and EU FCC? That should change.
.How could Samsung fuck up this bad smh
You should have a serious talk with them. If the actual cell is damaged, no amount of vigilance will keep the battery from exploding.
Given how many ads I see Samsung airing today during the NFL games, they should be forced to use that ad space to inform people of the recall.
If your co-workers worked under me I'd strongly advise them to not charge their phone while in the work place. They can risk their home or vehicle, but they better not risk starting a fire in our office building and risking injury to colleagues.
I almost want to send out a little blurb with links to news articles to my team at work, I don't want to see any Note 7's charging in my office!
This is kind of where I'm at as well. Isn't our FCC partially at fault here?
I think all the major carriers have sent out text messages and emails to all owner's of the Note 7. I'm curious if any are still trying to sell it. Seems crazy if so, at&t at least aren't currently selling it and aren't even allowing orders for the replacements at this time.
Consumers can visit Samsungs service centers to receive rental phones for temporary use.
People should have no excuses. Return them.
After a certain point, yes.Of course, it's the customers who are the problem.
Recalls and warnings have been all over the news. The parents should know better.
People's phones are their lives. Unless you get a new working one before sending your old one back I could see people "risking" it and just keeping theirs. Of course the people with exploding phones have weird charging habits that they don't have!
I charge my phone every morning on the way into work. Imagine that thing exploding while mounted to your dash while at the wheel w
After a certain point, yes.
There should come a point that if you ignore warnings about a defective product that you lose any right to legal comeback if the product breaks and/or causes an injury.
Amazing there is even a defence force for companies making phones so shitty they blow up and burn children.
What's Samsung supposed to do, bust into people's homes and confiscate the phones?Well, thanks to the american culture of lawsuiting your way to retirement, I can see how people would love to keep their phones.
Or, you know, some people haven't heard their phone could potentially kill them, and thus will get blamed when it happens.
You are still talking about a grandma and a six year old, for all we know.What's Samsung supposed to do, bust into people's homes and confiscate the phones?
They've already sent notifications informing people of their options, and all an official recall would do on top of that is prevent more people from buying it, not help those who already have.
Anyone who has used the phone in the past two days should know about the issues. It's up to them whether or not to act on them.
They've already sent notifications informing people of their options, and all an official recall would do on top of that is prevent more people from buying it, not help those who already have.