Guardian Monkey
Member
If true. How does this not happen all the time to gamestop?
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Sold my PS4 on eBay to cover my Pro, buyer is claiming it's console banned, what do?
- Thread starter Vashetti
- Start date
TimeEffect
Member
Unless he asks for proof. In which case Id cut off contact until he returns it
Fuck eBay for this though. Buyers should have certain reputation before buying certain priced items
Can OP lie and pretend buyer sent a different ps4?
Guardian Monkey
Member
Like what would you use a requirement number of transactions? Because you can buy like $.25 items from China on eBay shipped.
joecanada
Member
Lol cars may be the worst ... People are hilariously low balling ... I had a friend who bought a car pose as three different sellers , " two " of which informed the seller his price was too high. Got about 4k knocked off price ... Jeez poor seller never knew what hit him probably
godhandiscen
There are millions of whiny 5-year olds on Earth, and I AM THEIR KING.
They are going to send you back a banned console OP.
Do you have the serial number of you console? Check with SONY if it banned.
Either way tell them you have checked with SONY that your console is not banned. Call their bluff and tell them you recorded the serial number.
Do you have the serial number of you console? Check with SONY if it banned.
Either way tell them you have checked with SONY that your console is not banned. Call their bluff and tell them you recorded the serial number.
As a last resort you could bluff.
Ask to confirm the serial number, important to mention you have it already written down but want to confirm, and say that you will verify with Sony Support if the serial banned or not after confirming they are the same.
Say that if he provides the incorrect serial or the console is not banned that you will file a report for fraud with ebay and possibly the police depending on circumstances.
Ask to confirm the serial number, important to mention you have it already written down but want to confirm, and say that you will verify with Sony Support if the serial banned or not after confirming they are the same.
Say that if he provides the incorrect serial or the console is not banned that you will file a report for fraud with ebay and possibly the police depending on circumstances.
Guardian Monkey
Member
Of course if the dude does send you a different console. You could do something that is also just a shady. If you have access to somebody other serial number......
DragoonKain
Neighbours from Hell
I would send him a response that says something like:
"The console was not banned, I used it and it was working perfectly up until the time I shipped it, so either you're lying and trying to scam me, or something screwed up on Sony's end. So here is what I'll do, since I personally verified before shipping it that it was in perfect working condition. I have the serial number on the console logged and with photos. If you send me back a console that has a different serial number or has been tampered with, I will report you to eBay, Paypal, and the police for mail fraud. I have your information and mail fraud is a federal crime. Trust me, you don't want to go down that road for a mere xx dollars. If everything is indeed as you claim, then your refund will be processed once my original console is returned 100% in the condition I sent it in and with the issues you described. Otherwise, legal action will be taken. Thank you."
"The console was not banned, I used it and it was working perfectly up until the time I shipped it, so either you're lying and trying to scam me, or something screwed up on Sony's end. So here is what I'll do, since I personally verified before shipping it that it was in perfect working condition. I have the serial number on the console logged and with photos. If you send me back a console that has a different serial number or has been tampered with, I will report you to eBay, Paypal, and the police for mail fraud. I have your information and mail fraud is a federal crime. Trust me, you don't want to go down that road for a mere xx dollars. If everything is indeed as you claim, then your refund will be processed once my original console is returned 100% in the condition I sent it in and with the issues you described. Otherwise, legal action will be taken. Thank you."
LOLCats
Banned
i would not be surprised to find out GS has contacts at Sony to resolve this. Certified refurbished and all.
Gamestop would record the serial number during the transaction and record it on the receipt.
edit: oh you mean console bans. no clue
This is dumb. I've sold tons of stuff on eBay and have never been scammed.
I saw that, but he doesn't even need to contact Sony yet. The best suggestion I've seen a lot of people give is to call out the buyer's bluff. If he still demands a refund, then he can contact Sony and try to get the info he needs.
Rellik
Member
eBay/PayPal don't care about evidence anyway. They still rule in favour for the buyer the majority of the time. Just don't use them. They're a horrible, horrible company that allows these scammers to operate.
tearsintherain
Member
I've sold 100+ things on eBay too, in fact just recently sold a few games I got as extras when doing console trade ins, but I really, really, really hate selling physical stuff on eBay and would never, ever do it on craigslist. Sure, the odds of a scammer hitting you are fairly low - like 1-2% maybe? - but if it happens that erases pretty much all the profit you might have made in months if not years of casual eBay. eBay favors the buyer in just about every case, as a seller you are really at the mercy of not encountering a scammer.
I trade in dozens of games and a few consoles a year to gamestop though, and while I may not get the absolute best value and are "stuck" with gamestop credit to me the peace of mind is worth it. I traded in my launch PS4 for $187.50 and my xbox one elite for $190 two weeks ago, picked up a PS4 Pro and Xbox One S and while maybe I could have saved a few bucks with eBay, it took me 30 minutes total and no shipping or dealing with random people.
while its totally true ebay/paypal stick with the buyer, think about it though: how could eBay really arbitrate these cases? Lets say I am a scammer selling stuff, and I send people defective goods. Fine, they open a return and return the product. I claim the box came back with bricks instead of what I sent them, and "take pictures" to prove it. How would eBay ever really get to the bottom of any of this? Even banning people after a while doesn't help much, since its fairly trivial to open a new account and I'm sure there are thousands of hacked eBay accounts for sale.
Effigenius
Member
You are right, but really, it is a difficult situation to be in. They don't know what happened, and you can never prove anything either way. But yeah, for big ticket items, don't sell on eBay.
I unfortunately weng through this once, so not really.
If the MAC adress is unique, you cross check it with the serial number. If that same serial number and MAC adress goes online at the scammers home, it is pretty obvious that the scammer sent back a faulty one.
DudeWithNoName
Member
Never sell expensive things on eBay (I know you know this now...sorry)
If you get screwed here, you have this persons address right? Get digging. Find their name and keep tabs on them. Exact revenge in about 10 years.
If you get screwed here, you have this persons address right? Get digging. Find their name and keep tabs on them. Exact revenge in about 10 years.
Azure Phoenix
Member
You're being scammed, shit like that is why I would rather just sell my stuff to a big chain and take the loss. He's doing one of the following things:
1: Sending you back his banned system.
2: He managed to get your system banned very quickly and wants to fob it back off.
3: He'll pretend the system was sent back to you and went missing in the post, kick up a big fuss to get his money back and if eBay sides with him he'll keep both the system and the money.
Either you're going to have to eat the loss, or fight tooth and nail with eBay (and probably lose if you have no proof of what your original serial number was).
1: Sending you back his banned system.
2: He managed to get your system banned very quickly and wants to fob it back off.
3: He'll pretend the system was sent back to you and went missing in the post, kick up a big fuss to get his money back and if eBay sides with him he'll keep both the system and the money.
Either you're going to have to eat the loss, or fight tooth and nail with eBay (and probably lose if you have no proof of what your original serial number was).
PackAPunchedMick
Member
During the J-tagged xbox 360 era I had friends get their consoles banned, purchase a brand new 360, switch consoles and return for a refund.
Job done!
There are a lot of shady as fuck people out there in the wilderness.
Somewhat off-topic: When it comes to serial numbers; when you first receive high ticket items, take a picture and upload it to a secure cloud storage site. I have a collection of them. It comes in handy if you ever have anything stolen or need to provide a serial number to a company to verify you were the owner.
TylerDurden4321
Member
Ok, a THEORY:
When you REGISTER a Sony DEVICE on sonyentertainmentnetwork.com, they save the serial number of that device.
OP probably deactivated his old PS4, but he definitely should PRETEND that it's still saved online and he will be able to check if the PS4 he will get send back is his own or the buyers old banned one.
If Sony is cooperative, a calling customer support might do, but don't even tell the buyer how exactly you are going to check, just mention that the serial number was saved in his PSN account and that he'll be able to see. That might be enough to scare the buyer not to fuck him over and send him his real old PS4 back.
When you REGISTER a Sony DEVICE on sonyentertainmentnetwork.com, they save the serial number of that device.
OP probably deactivated his old PS4, but he definitely should PRETEND that it's still saved online and he will be able to check if the PS4 he will get send back is his own or the buyers old banned one.
If Sony is cooperative, a calling customer support might do, but don't even tell the buyer how exactly you are going to check, just mention that the serial number was saved in his PSN account and that he'll be able to see. That might be enough to scare the buyer not to fuck him over and send him his real old PS4 back.
You are lucky, sellers always need to take precautions on Ebay because it is so heavily pro-buyer.
In general, sellers should only ship items via Priority Mail or Fedex/UPS with full tracking numbers, if the amount is over $750 then you need to have signature confirmation. If one doesn't purchase the shipping through Ebay, the tracking info needs to be added to the transaction.
Any product you sell with a serial number, always take photos of the serial number for your records. In general, I also take photos of the items I sell before shipping and keep them for 6 months to show the condition they were in. Ebay has a ridiculously lengthy time that buyers can contest their purchases so that is why you have to wait 6 months before deleting...
Someone just tried to scam me 80 days later after I sold a limited edition anime to them using a Chargeback, but I shipped to a Paypal verified address with tracking info, so it was ruled in my favor.
LOLCats
Banned
All MAC addresses are unique. But how would you cross check it? how would you know its "come online" at the scammers home? Sony wont provide a SN over the phone they will only confirm one, your advice seems flawed, can you elaborate?
UpDownLeftRight
Banned
OP should unlink his cards then close his accounts and start new ones. Don't willingly let yourself be fucked. If you wanted to be really safe you could block PayPal from the bank end for a couple weeks too.
since I don't really have anything to tell OP that he hasn't heard already
i'd like to point out that it's ironic that everyone's using this thread as a soapbox to shit on eBay when
a. selling on Amazon is even worse for buyers
b. say what you want about their values, but GameStop will literally not scam you
i'd like to point out that it's ironic that everyone's using this thread as a soapbox to shit on eBay when
a. selling on Amazon is even worse for buyers
b. say what you want about their values, but GameStop will literally not scam you
N° 2048
Member
OP do this if you don't care about ruining your credit score/being sent to collections by PayPal.
His account has already been flagged too if buyer put in refund request.
That is not the way to fix this problem.
OP, if you are going to get scammed, I suggest you recommend the buyer opens a dispute once you've received the item back and confirmed it's dodgy. This means all communication is logged and will provide an easy record of the proof you ask for all to see, and I would clearly state your concerns there so that the buyer can see you are already raising your suspicions with eBay long before the deadline for resolution comes up. They recommend both parties reach an agreement but otherwise make a ruling 4 weeks later if not (usually in favour of the buyer). However, this does mean you can string out giving a refund for several weeks after receiving the dodgy PS4 back while you chase Sony for the PS4's serial number.
Are there any distinguishing marks on your PS4?
Also, I'd bluff and say that once you've received the PS4 and the serial numbers match up, you'll issue a refund. Make it clear in every communication that the serial numbers need to match up to avoid fraud. DO NOT LET SLIP THAT YOU DONT HAVE IT.
Regarding eBay, Ive sold around 150 items on eBay and only had one dodgy buyer (over a £3 item!).
Are there any distinguishing marks on your PS4?
Also, I'd bluff and say that once you've received the PS4 and the serial numbers match up, you'll issue a refund. Make it clear in every communication that the serial numbers need to match up to avoid fraud. DO NOT LET SLIP THAT YOU DONT HAVE IT.
Regarding eBay, Ive sold around 150 items on eBay and only had one dodgy buyer (over a £3 item!).
BigEmil
Junior Member
Not a bad deal when you compare it with ebay fees + paypal fees takes away alot too.
Selling on ebay sucks ass more than ever
momshotdad
Member
You're getting scammed. Email eBay asap and let them know what's happening and don't issue any refunds.
supernormal
Member
This. Also verify all your stuff with the Amazon receipt for the serial and Sony for the ban just in case he does go through with it you can prove it.
LOLCats
Banned
Ebay/Paypal is not a bank and does not send debts to standard collection agencies. I know this from experience.
If you use "bill me later" and dont pay, that is a different story. But standard "ebay disputes" like this are not sent to any collections agency and does not get reported on your credit report.
What A Time To Be Alive
Member
Yeah Sony very rarely bans consoles. Usually only accounts.
He's trying to scam you.
He's trying to scam you.
BakedTanooki
Member
I really can hate ebay for stuff like this.
Happened to me too, in the past.
When i sell something on ebay now, i always make a video of everything. Condition of the item, functionality, how i put it in the package / envelope, how i close / seal it etc. So i have some proof.
Happened to me too, in the past.
When i sell something on ebay now, i always make a video of everything. Condition of the item, functionality, how i put it in the package / envelope, how i close / seal it etc. So i have some proof.
Send this OP.
I luckily still haven't had issues with eBay, but I always make sure to take pictures of serial numbers.
John Caboose
Member
CloudyTuba
Member
OP even if you don't have the serial number of the console you sent, maybe you can bluff them anyway.
Send them a message that you have the serial number of the console you sent them, that you checked it with Sony and that they state it is clear. Then state that if any console is returned you will be making sure that the serial matches both on the case and in software with what you sent.
If they really are scamming you (which is likely), that might spook them off.Give them an out, though. At the end tell them to let you know if they get it working.
Send them a message that you have the serial number of the console you sent them, that you checked it with Sony and that they state it is clear. Then state that if any console is returned you will be making sure that the serial matches both on the case and in software with what you sent.
If they really are scamming you (which is likely), that might spook them off.Give them an out, though. At the end tell them to let you know if they get it working.
supernormal
Member
I do this too. Also with documents, receipts, payments. I have them all scattered in my phone, organizing them in the cloud seems more secure.
Listen to this man.
SymbiantXenos
Member
Ive never once bought/sold anything on ebay and never intend to.
dreamer3kx
Member
I sold plenty on craigslist and never died : )
binarymelon
Member
I didn't think Sony did hardware bans.
anothertech
Member
How important is your paypal/eBay account op?
You can remove/transfer funds out if there and remove bank account info if there isn't a hold on the account already. Have to move fast though. Once they start the hold, you can't touch the money in there for months sometimes.
I don't use paypal anymore because of this. Scams and PayPal/eBay go hand in hand now days.
If you have the option to do so, I'd get your funds out and leave paypal and the scammer behind immediately. I did this years ago after getting scammed by a fraud computer company. Luckily I got all the funds out before anything happened.
You can remove/transfer funds out if there and remove bank account info if there isn't a hold on the account already. Have to move fast though. Once they start the hold, you can't touch the money in there for months sometimes.
I don't use paypal anymore because of this. Scams and PayPal/eBay go hand in hand now days.
If you have the option to do so, I'd get your funds out and leave paypal and the scammer behind immediately. I did this years ago after getting scammed by a fraud computer company. Luckily I got all the funds out before anything happened.
This. Do this.
Sadly if they are experienced in this it won't cause they'll know eBay almost always sides with the buyer even if the seller has proof. I've heard of people taking pictures of serial numbers and getting a different product back with different serial number and eBay still siding with the buyer. This is why I don't sell any popular item with scammers (like anything to electronic) on eBay. Or really anything.
metalmachine
Member
This is absolutely one of the first things you need to do! It's your best bet to throw him off and make him rethink about scamming you.
I wouldn't worry about the serial numbers. I don't think they are easy to swap at all and my guess is he didn't think that far ahead.