As someone who worked at the Metreon (Sony Style for a little more than a year), I know the mall was losing money from the start and never really started making it up. The rent for any vendors there was simply exhorbitant, and really the only place that was doing well on its lease was the Lowes theatre; the bar/restaurant on the second floor changed out three times, space was essentially created for new spots in the mall, and Sony itself folded a couple of its spaces.
It's a shame, really; Music 101 was awesome for allowing you to happily listen to the entire album for ANY CD you wanted to pick out. It also made for great music for us SS employees to pipe through our cozy respective areas. My highlight while running between AIBO demos and the VAIO section of the store was loading a bunch of songs from a friends' band (hi Che) on all the computers to auto-play instead of David Byrne. Go Ee!
God, I miss some of the staff at Sony Style. Not surprisingly, ALL of them have since moved on. Somehow the staff setting ridiculous sales goals for everyone in a place that mainly just gets foot traffic from trade shows (the best was having Macworld fucks snort and chortle when they saw VAIO displays) just didn't turn out well. Why? Oh, it boggles the mind.