The game seems to be decent but it feels like the have done some big misstakes early on in the concept face.
Servers
Instead of having multiple servers I'm suggesting there should be just one place to sign in with your characters. With intelligent matchmaking you should be able to fix many issues like ques to servers, not being able to play with friends on other servers. The reason to have multiple servers feels feels just like a technical limitation back in the day we haven't got rid off yet.
Companions
Your companions were one of the most interesting things in Mass Effect.
There are 40+ companions in Old Republic, they are spread over each class. But the quality of the companions isn't good enough, they keep repeating them self, most of the companion quest has been awful and the content is too spread out.
Instead of having a huge amount of companions spread over the different classes they could lower the amount of companions and have around 10 companions in the game and make them each class have a handful.
This would make it possible to have more complex characters, stories and better side missions when everybody would be able to enjoy the content without making a new characters.
Telling story only in cutscenes
Some times it feels like they keep on talking and talking and there isn't actually any progression in the story and your decision doesn't really matter because you are just trying to understand the situation.
Sometimes you are watching a cutscene for the main, the side missions and the group missions and suddenly you stop caring. After the cutscenes you transport your character between the missions and when you actually arrive at your objective you don't have a clue of what you are doing.
By spreading the dialog to both cutscenes and ingame would make the game more enjoyable. You would still have the power to make your decision in cutscenes but you could have other kind of story telling ingame like explaining longer back stories for planets, stories ... for 5, 10, 15 maybe even 20 minutes. You could also just have shorter things like your companions pointing you in the right directions, pointing out things in the environment or just having a normal conversation with your character.
Is this a service or a product.
In a normal case you are paying a one time fee for a product and a monthly fee to get access to a service. For most MMO you are buying a product but to be able to use it you need to pay a fee monthly, which makes it a service.
If this a service you should be able to sign up and download the game for free but be able to play should cost you a fee. The game and all expansions should be free because you are paying for the service.
More tutorials
For a person who haven't played a MMO before this game is bloody mess. There are ways to dig up the information probably but is too hard. All of the core things should be explained multiple times for new MMO players. This is a licensed game and it shouldn't just be for MMO players who have probably already found there game.
Make it more user friendly
You took away most of the equipment in Mass Effect 2 and made the game a lot more user friendly. Same approach to a MMO would be nice too see. Some crazy examples.
- Takeaway the skill three and let users choose between 3 different builds.
- Take away your LVL and equipment in PVP.
- Less ability's, limit the ability's to maybe 10.
This should make the game easier to learn but remember it should still be hard to master.
Matchmaking for Flashpoints
You should be able to join a flashpoint in the same way you can join a PVP match. Also a intelligent matchmaking to find good groups.
Star Wars, really?
Why did you choose to make a licensed Star Wars game, the game cost a lot of money a profit margins will not be huge if you partner with Lucas. The only winner will be Lucas with zero investment, no risk and millions in his pockets if this is a success.
You could have used a of your own IP's like Mass Effect, Dragon Age and expanded the universe or made a completely new IP.
Better graphics, camera positioning and animations
If you compare a AAA game on a console and Old Republic you are not even coming close to the graphics, camera positioning and animations. The exceptions a lot higher today than 7 years when WoW launched. There are also many smaller titles who succeed to have amazing graphics with both a limited budget a smaller audience.
Journey Gameplay
Better gameplay
If you compare this game with the big e-sports titles like Starcraft 2, League of Legends and Dota 2 it doesn't even come close. Even if I compare the gameplay to last generation game like Kingdom Hearts
Kingdom Hearts Gameplay
You don't beat World of Warcraft by being it you could probably steal there customers which is probably the big plan behind Old Republic. (But I don't believe any one gives up there character after 5+ years of hard work. (Never played WoW))
What do you think, do you agree, disagree?