Jesus wept, Amazon has gone downhill.
Game is released today in EU, right? So I checked my order yesterday: Preparing. All good.
Checked today: Still Preparing.
Bear in mind, I'm paying extra for delivery so that I get it next week. I get on webchat, and the guy cheerfully informs me that it will not be in stock until 3rd November. Wtf? I ordered in July, and now they think to tell me (and only when I ask) that my upgraded postage charges are a waste of money, because they're not sending it yet? And why set it to 'preparing' if they are not, you know, preparing anything.
Then, to top it all off, when I ask him to cancel, he say's he'll try. TRY??!!?? I couldn't let that go, so I politely enquired why there could possibly be a problem cancelling if they don't have the stock to fulfil my order. He then just backtracked and said it's cancelled. I wasn't rude to the guy or anything - it's not his fault after all, and he's probably not getting paid enough to deal with abuse from entitled customers.
tl/dr - I'm angry at Amazon and needed to vent.