Initial Question: I just want to find out if this is shipping today for release day shipping (Game is officially out tomorrow)
04:34 PM(GMT) Summer(CSA): Hello, my name is Summer. I'll be happy to help you today. Let me take a look at that for yo.
04:35 PM(GMT) Summer(CSA): Yes, it looks like it will be leaving us shortly today.
04:36 PM(GMT) Summer(CSA): I am seeing a note that the address it's being shipped to is no longer valid. Can you confirm where it is being shipped to?
04:36 PM(GMT) Me: [Redacted]
i've been using this address for all my shipping
unsure why it says invalid
04:37 PM(GMT) Summer(CSA): Invalid in our system, sorry. As if it has been deleted from your account. I'm checking on it.
It is addressed correctly.
04:37 PM(GMT) Me: i click the same shipping option every time
no reason for it to not be there
i just had something ship to me earlier this week
and last week
04:38 PM(GMT) Me: and something is coming tomorrow as well
so it should be there
04:38 PM(GMT) Summer(CSA): Hmmm. I think that may just be a strange message popping up. It is addressed as you want and everything is looking good. You should see tracking information shortly on this package.
04:39 PM(GMT) Summer(CSA): I don't think this message is anything to worry about - if the address is correct then we are fine.
I do see it still saved in your account.
04:39 PM(GMT) Me: my order still says preordered
which is why i'm wondering
04:39 PM(GMT) Summer(CSA): It will say that until it ships. That's not a problem.
04:39 PM(GMT) Me: usually it's preparing shipment
so it's coming tomorrow then?
i don't want to have to contact CS again to find out it's coming next week
04:40 PM(GMT) Me: i rather cancel the order rather than finding out later
04:41 PM(GMT) Summer(CSA): I'm seeing it just started to bill early this morning. I think it's waiting on the payment to post.
Checking everything to be sure it's ok.
04:41 PM(GMT) Me: okay
04:44 PM(GMT) Summer(CSA): It's looking great, but the delivery date does say Tuesday now that it has entered shipping.
Yikse.
04:44 PM(GMT) Me: well i don't want the order if it's coming tuesday
04:44 PM(GMT) Summer(CSA): I understand. You need it for the weekend?
04:44 PM(GMT) Me: i was hoping to have it tomorrow
04:45 PM(GMT) Summer(CSA): Checking something, just a moment please.
04:45 PM(GMT) Me: okay
04:47 PM(GMT) Summer(CSA): Alright, I have got you taken care of.
Here's what's up.
04:48 PM(GMT) Summer(CSA): I figured out what was up with the address and fixed it. I also upgraded you to one-day shipping at no additional cost since it looks like the address issue delayed it from shipping yesterday. You will receive it Friday, tomorrow.
04:49 PM(GMT) Me: thank you very much.
thats good to hear
04:50 PM(GMT) Summer(CSA): You are very welcome. Yes, it wasn't your fault, the system thought the address was deleted. I changed it to the same one you used for billing that says Me on it. Can I help you with anything else today?
04:51 PM(GMT) Me: no thats it
04:52 PM(GMT) Summer(CSA): It was a pleasure helping you today. Take care and thank you for contacting Amazon!