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Tech Support GAF Thread: No Case Too Big, No Case Too Small

MrBig

Member
Quick question about moving RAM:

So I have 2 colours for my RAM slots and I want to move the RAM over to the other colour so I can test to see if my motherboards ram slots are faulty. I've heard about this dual link thing? i think it's called, where the RAM runs better in that mode when they are in the same coloured slots, but you have to set it on in the BIOS. Will I have to go into the BIOS and change a setting if I move these things over?

You must have your ram operating on the same physical channels, that is what the color coding denotes, and the the slot order is not arbitrary, you must fill specific slots if not all slots are filled. For testing ram, you find out which slot is the first one you need to fill (google for your mobo's manual if you don't have it), and remove the stick from the other one, leaving just one stick in to test for faults, then swap that out with the other one to test.
 
Windows 7 desktop gadgets will not always appear. Often if right click the desktop, view de-select Desktop Gadgets and then repeat the process to select them this will bring them back. Not always however. Anyone able to help me please? It's not always convenient to re-boot.
 

Megasoum

Banned
Hey guys quick question. I assume that's the case but I just want to confirm.

Will a USB 3.0 flashdrive work in a USB 2.0 port?
 

javadots

Banned
You must have your ram operating on the same physical channels, that is what the color coding denotes, and the the slot order is not arbitrary, you must fill specific slots if not all slots are filled. For testing ram, you find out which slot is the first one you need to fill (google for your mobo's manual if you don't have it), and remove the stick from the other one, leaving just one stick in to test for faults, then swap that out with the other one to test.

Everything this man said is accurate. Don't question him. I was surprised someone else knew about the swapping of single modules for testing :p
Good job sir.
 

javadots

Banned
Windows 7 desktop gadgets will not always appear. Often if right click the desktop, view de-select Desktop Gadgets and then repeat the process to select them this will bring them back. Not always however. Anyone able to help me please? It's not always convenient to re-boot.

Get a Genuine copy of Windows :)
 

javadots

Banned
It is a genuine copy of Windows but thanks for your help!

I'm just joshing man. Sorry for coming off as a dick.
Perhaps the widgets pop back up at the very edge of the screen, the right side of the screen where the mouse is able to go off the viewing portion of your monitor. Be sure to check the edge.
 
You must have your ram operating on the same physical channels, that is what the color coding denotes, and the the slot order is not arbitrary, you must fill specific slots if not all slots are filled. For testing ram, you find out which slot is the first one you need to fill (google for your mobo's manual if you don't have it), and remove the stick from the other one, leaving just one stick in to test for faults, then swap that out with the other one to test.

All slots will be filled, I just wanted to be sure there wasn't something I had to set somewhere if I moved them.
 
Help me gaf, I'm trying to set up my school email as an account on outlook but I keep getting errors that either my password is wrong or it rejected my user name or it can't find the server. I don't know what to do :(
 
I'm just joshing man. Sorry for coming off as a dick.
Perhaps the widgets pop back up at the very edge of the screen, the right side of the screen where the mouse is able to go off the viewing portion of your monitor. Be sure to check the edge.

That's okay; I didn't take it to heart but thanks for saying that.

They don't seem to be there but thanks for the suggestion.
 

solomon

Member
NEED HELP!!

For the last couple days it take me from 5-40 tries to get my computer to boot. It can't be my mobo I just got it fixed about 2 weeks ago, so I'm thinking its my psu and just my luck my back up psu doesn't want to start up (I'm leaving it plugged up to the wall for a little bit to see if it will start up when I put it back in the case).

Jesus Christ every time something gets fixed something else breaks -_-
 
Need help with my PC's wifi connection. Everything was working fine, but suddenly:
- can't ping any site (URL or IP). All I get is "Request timed out"
- Google sites (Google, Gmail, Youtube, etc) won't load on Firefox. Everything but Gmail loads on Chrome/IE.
- Gtalk won't login.
- Garena (local operator of LOL) won't log me in to the client.

Connection is fine on my phone. Never changed any setting, never went to any fishy site. My router doesn't even list my PC on the client list. This is just a very random set of symptoms and it doesn't make any sense.

edit: I notice HTTPS sites in general wouldn't load.

edit: Now everything suddenly works again. What the hell happened? It can't be my router or my ISP because everything is fine on my phone. I thought it was my receiver/PC but I've scanned and turned and got nothing.
 

Strike

Member
Computer blue screened a few times. Now I'm getting the " insert boot media in selected boot device and press a key" message. Can't go into safe mode either.
 

Dai101

Banned
Computer blue screened a few times. Now I'm getting the " insert boot media in selected boot device and press a key" message. Can't go into safe mode either.

HDD, Check if something is loose and try again. Check if your MoBo is detecting the HDD. If so try it in another PC or with a live OS from CD/DVD/USB.
 

javadots

Banned
NEED HELP!!

For the last couple days it take me from 5-40 tries to get my computer to boot. It can't be my mobo I just got it fixed about 2 weeks ago, so I'm thinking its my psu and just my luck my back up psu doesn't want to start up (I'm leaving it plugged up to the wall for a little bit to see if it will start up when I put it back in the case).

Jesus Christ every time something gets fixed something else breaks -_-

Perhaps it's the room in the house. Some wall outlets don't give enough juice for some devices. Try a different wall outlet.
 

javadots

Banned
Computer blue screened a few times. Now I'm getting the " insert boot media in selected boot device and press a key" message. Can't go into safe mode either.

Go into your BIOS during boot time and manually select the main hard drive you use, all the while choosing 'none' for secondary and third boot devices.
 

Dries

Member
I have a strange problem.

I have connected my Desktop PC to my Full HD TV (Philips 42PFL7008k) using a HDMI cable so I can do the lazy couch thing and enjoy my PC graphics. Unfortunately, this distance is about 10/15 metres, so I'm using a 15 metre HDMI cable. When gaming, I see vague horizontal lines appear when I move the camera vertically. The lines don't really stand out, but it's hard to unsee them. I have tried different HDMI cables with different lengths and the problem remains, so I'm pretty sure the distance or the cable is not the issue.

Some other notes:

- the lines only appear when moving the camera vertically. When moving horizontally or not moving at all the lines don't appear.
- my TV doesn't support DVI, so that's not an option.
- my TV has a "game" setting and a "computer setting". The lines only appear when using "game" setting, but the computer setting unsharpens and washes out all my colors, so using that setting is not an option.
- My GPU is a ATI 69702gig and all my CCC options are good (I think) ((I don't even know what half of them are))
- res: 1920x1080
- the lines get more visible when I manually enlarge my screen surface via CCC.
 

wetflame

Pizza Dog
I recently bought a laptop from PC Specialist and it came with Windows 8 installed without a license (I specified that no operating system should be installed as I had Windows 7 I wanted to put on it). Anyway, after formatting and installing Windows 7 I had to reinstall all my drivers, but the drivers CD specified they were Windows 8 ones. Went along installing them as best I could by going through the Device Manager and getting it to search for the drivers on the CD, and mostly it seems to have gone well, aside from I'm now not sure whether my built in bluetooth is working properly. I'm trying to use the Better DS3 tool to pair my DS3 with my laptop and, after putting the mac address I've got from the bluetooth properties thing in the toolbar into Better DS3 it's not recognising it. It shows up via USB.

Is there a simple way to test bluetooth and make sure that a) my laptop is able to discover devices properly and b) that i'm assigning the right bluetooth mac address to the controller? I don't have many bluetooth devices, I have an iPhone 4 and an iPad though if I can use those? I have tried using MotionInJoy to pair the controller too, but it doesn't seem to recognise a bluetooth adapter, so I know there's an issue there.

Thanks in advance for any advice!
 

javadots

Banned
I have a strange problem.

I have connected my Desktop PC to my Full HD TV (Philips 42PFL7008k) using a HDMI cable so I can do the lazy couch thing and enjoy my PC graphics...When gaming, I see vague horizontal lines appear when I move the camera vertically.

It can't be 'horizontal tearing' could it?
 

javadots

Banned
I recently bought a laptop from PC Specialist and it came with Windows 8 installed without a license (I specified that no operating system should be installed as I had Windows 7 I wanted to put on it). Anyway, after formatting and installing Windows 7 I had to reinstall all my drivers, but the drivers CD specified they were Windows 8 ones. Went along installing them as best I could by going through the Device Manager and getting it to search for the drivers on the CD, and mostly it seems to have gone well, aside from I'm now not sure whether my built in bluetooth is working properly. I'm trying to use the Better DS3 tool to pair my DS3 with my laptop and, after putting the mac address I've got from the bluetooth properties thing in the toolbar into Better DS3 it's not recognising it. It shows up via USB.

Is there a simple way to test bluetooth and make sure that a) my laptop is able to discover devices properly and b) that i'm assigning the right bluetooth mac address to the controller? I don't have many bluetooth devices, I have an iPhone 4 and an iPad though if I can use those? I have tried using MotionInJoy to pair the controller too, but it doesn't seem to recognise a bluetooth adapter, so I know there's an issue there.

Thanks in advance for any advice!

Perhaps you didn't completely wipe Windows 8 off of the harddrive. Did you do a clean installation of Windows 7?
 

javadots

Banned
Well the screen never tears, so no. It's hard to explain but it's like these bars/lines are overlayed on top of my normal image.

It might definitely be the definition of the television itself. Nothing wrong with your computer. Televisions are a pain to game on computers with.
 

Dries

Member
It might definitely be the definition of the television itself. Nothing wrong with your computer. Televisions are a pain to game on computers with.

But is such a strange issue though. I mean, it only occurs when moving the image vertically.... WTF pfff. So clueless.
 
I bought a copy of Aliens Vs Predator Gold years ago for £5 only to find my steam driven pc wouldn't run it. Now i has a proper pc I tried to install it and was delighted to find that it did so despite me running Win 7. However, after a bit of moving around of games to free up space on my SSD it would not run on t'other drive I moved it to. I tried to re-install it but got no joy. Am I S.O.L? :'(

I am a pc gaming noob. You can tell can't you? :)
 

javadots

Banned
But is such a strange issue though. I mean, it only occurs when moving the image vertically.... WTF pfff. So clueless.

It could well be the video card as well. Certain graphics cards and certain sets of televisions have more problems than you may think. It's a pain, I know. Try another game and see if it is the same thing.
 

javadots

Banned
I bought a copy of Aliens Vs Predator Gold years ago for £5 only to find my steam driven pc wouldn't run it. Now i has a proper pc I tried to install it and was delighted to find that it did so despite me running Win 7. However, after a bit of moving around of games to free up space on my SSD it would not run on t'other drive I moved it to. I tried to re-install it but got no joy. Am I S.O.L? :'(

I am a pc gaming noob. You can tell can't you? :)

So is this copy of AVP Gold a Steam version?
 

javadots

Banned
Sorry, no; I meant 'steam driven' as in very old and too low spec to run even AVP Gold. It is an actual physical release game disc.

So the problem began after you moved the game files around your hard drive so as to organize or "free-up" your SSD. It is still in the same SSD correct? If so, chances are you've left out one file from the game directory when moving files around. Some PC games today can't run without having all of its files in its directory because certain game files depend on the other files in that very directory to execute the game because that directory is listed as the parent directory, not the root of the drive itself. Therefore, the executable program will not look outside of the game directory for the required file. Try uninstalling your game and re-installing?
 
I thought I might as well try here.

I'm building my first PC and have hit a snag. I managed to get the flash screen, but I didn't have a Sata cable for my optical drive. So I picked one up the next day and plugged it in. I hit the power button, and got nothing. No lights, no fans, or anything. I tested the PSU with a paperclip and it works. I tried shorting the power switch pins, but couldn't manage to do it. Not sure if I did it right though.

I can't think of anything I did to screw up the system. Don't see any lose wires. The only thing I can think of is maybe I did something to the power button when I put a usb cord into the parallel slot.
 
So the problem began after you moved the game files around your hard drive so as to organize or "free-up" your SSD. It is still in the same SSD correct? If so, chances are you've left out one file from the game directory when moving files around. Some PC games today can't run without having all of its files in its directory because certain game files depend on the other files in that very directory to execute the game because that directory is listed as the parent directory, not the root of the drive itself. Therefore, the executable program will not look outside of the game directory for the required file. Try uninstalling your game and re-installing?

No, I moved it from the SSD where I have Win 7 and other programs including Steam installed to a slave drive that is purely data e.g. videos, music, non Steam games [now] etc.

It wouldn't run on the slave drive so I deleted and uninstalled it and tried to re-install it. However, when I put the disc in the drive it won't install. I don't understand. Were old retail pc game discs limited to one installation only or something?
 

javadots

Banned
I thought I might as well try here.

I'm building my first PC and have hit a snag. I managed to get the flash screen, but I didn't have a Sata cable for my optical drive. So I picked one up the next day and plugged it in. I hit the power button, and got nothing. No lights, no fans, or anything. I tested the PSU with a paperclip and it works. I tried shorting the power switch pins, but couldn't manage to do it. Not sure if I did it right though.

I can't think of anything I did to screw up the system. Don't see any lose wires. The only thing I can think of is maybe I did something to the power button when I put a usb cord into the parallel slot.

It won't turn on? If not, perhaps the PSU is too low in wattage or, moreover, amperes. Keep in mind that you did* add a new hardware component that was the optical drive. Try disconnecting the optical drive and powering up the computer.
 

javadots

Banned
No, I moved it from the SSD where I have Win 7 and other programs including Steam installed to a slave drive that is purely data e.g. videos, music, non Steam games [now] etc.

It wouldn't run on the slave drive so I deleted and uninstalled it and tried to re-install it. However, when I put the disc in the drive it won't install. I don't understand. Were old retail pc game discs limited to one installation only or something?

You won't even get the installation prompt for the game when you insert the disc? Did you try running it from MyComputer?
 
It won't turn on? If not, perhaps the PSU is too low in wattage or, moreover, amperes. Keep in mind that you did* add a new hardware component that was the optical drive. Try disconnecting the optical drive and powering up the computer.
Disconnected the drive, returning the build to how it was when it was working. Still no reaction.

I definitely didn't discharge any static. I had a wrist strap.
 

Dries

Member
It could well be the video card as well. Certain graphics cards and certain sets of televisions have more problems than you may think. It's a pain, I know. Try another game and see if it is the same thing.

Also so strange: the issue is barely noticeable in Far Cry 3, it's really noticeable in modded Skyrim and it's somewhere in between with Hitman Absolution.
 

javadots

Banned
Disconnected the drive, returning the build to how it was when it was working. Still no reaction.

I definitely didn't discharge any static. I had a wrist strap.

It could potentially be a PSU shortage. Check all of your PSU connectors and make sure they are in their correct motherboard sockets. Then, try and reset your CMOS jumper, which is pictured below:
1697487-cmos_jumper.jpg


Shift this 2-pin connector one over to the other pin so that it will then leave the pin at the end, that it was initially sitting on, exposed. Leave it on this new position for 10 seconds or so, then revert it back to its original state, its original position. Try and booting up now.

FYI: Check and see if the I/O switch in the back of the desktop is switched off :p
 

javadots

Banned
Also so strange: the issue is barely noticeable in Far Cry 3, it's really noticeable in modded Skyrim and it's somewhere in between with Hitman Absolution.

Yeah it's the graphics card and perhaps the TV you are using. There's nothing you can* do, some things are just incompatible. You may try at purchasing another graphics card, but I don't know if it's worth the effort to only find out that it really is your television :/
Is it really that bothersome?
 
You won't even get the installation prompt for the game when you insert the disc? Did you try running it from MyComputer?

Okay this is what happens when I put in the disc. Win 7 asks me what I want to do with it; I tell it I want to install it. It looks like it is going to [I get the whirly 'working' icon] but then nothing happens and after awhile the disc drive powers down. Same thing happens if I try it via Computer.

So I copy the disc to the desktop and try to run the setup launcher exe from the folder and exactly the same thing happens i.e. it hints that it is going to run the installation process but never actually gets started.

Annoying. I could buy it from Steam for only a few spacebucks but that's not the point. I had a perfectly fine running game and then borked it by moving it. Most of all though, I hate waste :(.
 

javadots

Banned
Okay this is what happens when I put in the disc. Win 7 asks me what I want to do with it; I tell it I want to install it. It looks like it is going to [I get the whirly 'working' icon] but then nothing happens and after awhile the disc drive powers down. Same thing happens if I try it via Computer.

So I copy the disc to the desktop and try to run the setup launcher exe from the folder and exactly the same thing happens i.e. it hints that it is going to run the installation process but never actually gets started.

Annoying. I could buy it from Steam for only a few spacebucks but that's not the point. I had a perfectly fine running game and then borked it by moving it. Most of all though, I hate waste :(.

You can try several things here as solutions:

1) Right click your taskbar and select 'Start Task Manager.' Select the Processes tab and order your processes according to memory usage(click on the 'Memory' tile to organize the processes from acsending to descending memory usage or vice-versa). Check to see if there is a process named anything close to AVPGold or similar. End all processes that you see, if any, and re-insert the disc to try at running again. The processes might be backed up due to duplication.

2) Run the setup launcher in compatibility mode.

3)Rip an ISO image file from the AVPGold physical copy and try running that.
 
You can try several things here as solutions:

1) Right click your taskbar and select 'Start Task Manager.' Select the Processes tab and order your processes according to memory usage(click on the 'Memory' tile to organize the processes from acsending to descending memory usage or vice-versa). Check to see if there is a process named anything close to AVPGold or similar. End all processes that you see, if any, and re-insert the disc to try at running again. The processes might be backed up due to duplication.

2) Run the setup launcher in compatibility mode.

3)Rip an ISO image file from the AVPGold physical copy and try running that.

Thanks, will do.
 
You can try several things here as solutions:

1) Right click your taskbar and select 'Start Task Manager.' Select the Processes tab and order your processes according to memory usage(click on the 'Memory' tile to organize the processes from acsending to descending memory usage or vice-versa). Check to see if there is a process named anything close to AVPGold or similar. End all processes that you see, if any, and re-insert the disc to try at running again. The processes might be backed up due to duplication.

2) Run the setup launcher in compatibility mode.

3)Rip an ISO image file from the AVPGold physical copy and try running that.

Fixinated!!! :D

Thank you so much for your patience and help over such a relatively trivial matter javadots; much appreciated.

The first option did the trick [after I had shut down my pc to install some pending Windows Updates].

Although a relatively trivial matter it was really getting on my nerves and I'm sure I've taken lessons from it that will help me in the future.

Now my ailing tumble dryer doesn't look like quite the annoyance that it did earlier.

Thanks again :).
 
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