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UK Retailer GAME is dead | Brera's Lament

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mclem

Member
I've got to say, HMV do have a really good selection of games (at least if the Cambridge branch is representative). Obviously they don't do much in the PC category but they had quite a few shelves of 360 and PS3 titles in addition to the expected chart games display. And while their prices won't beat ASDA or online stores, more often than not they were better than GAME's.

One of my biggest surprises: Finding Shiren the Wanderer DS on launch day in HMV. Genuinely surprised that they bought in such a niche title.

But then... they'll stock fairly niche DVDs and music, so why not games?
 

Cookie18

Member
When trying to come up with a witty complement to your comment, I came up with a fucking awesome idea.

Picture HMV crossed with Argos, have the normal areas (DVDs, Games, Music etc) but shrunk down to only accomodate chart, popular and new releases, and have stations where you can browse on an touch screen exactly what you want from the entire range, then you can order it to the till area from the stock room, you could also listen to music samples, view trailers as well.

This way customers are finding out what HMV has in stock fast, the store doesnt have to be as big, you could find out what you get trade in for games just on the touch screens without having to cue up.

I've been trying to think of a way stores could do this for ages. I always hate having to try and find a product in an unorganised store. Why can't we do a 'search' in the store but in the same way that we would search for a product on Amazon.
 
So, looks like that £6 million figure was wildly off the mark (by like over a factor of 20!)...so how low can that share price get?

I'm wondering, so GAME enter administration. At this point administrator (Deloite was it?) makes money any way they can. Would this mean they could sell specific stores to differnet people? What I'm getting at is we could end with Gamestop buying some stores and then a different games retailer ending up with other stores (namely the ones next door as nobody wants pointless duplicate stores).

Yeah basically. I am hoping for further reductions once they actually go towards closing down mode.
Forget it. Remember Woolworths? Anything worth buying was gone at the 10% off stage (which we're past). Maybe Deloite will see there is more value is pawning off stock as Crime Converters than there is selling to would be customers.
 
I've been trying to think of a way stores could do this for ages. I always hate having to try and find a product in an unorganised store. Why can't we do a 'search' in the store but in the same way that we would search for a product on Amazon.

We should pitch the idea to dragons den lol
 
I've been trying to think of a way stores could do this for ages. I always hate having to try and find a product in an unorganised store. Why can't we do a 'search' in the store but in the same way that we would search for a product on Amazon.

Well there's this thing called the alphabet and usually you'd see titles sorted in this manner. There's even a simply rhyme that lets you remember the sorting method of the twenty six individual sorting categories.

Then big publishers determined they wanted their titles at eye level with half a shelf displaying the same four copies of their shitty game and that pretty much fucked it up.
 
When trying to come up with a witty complement to your comment, I came up with a fucking awesome idea.

Picture HMV crossed with Argos, have the normal areas (DVDs, Games, Music etc) but shrunk down to only accomodate chart, popular and new releases, and have stations where you can browse on an touch screen exactly what you want from the entire range, then you can order it to the till area from the stock room, you could also listen to music samples, view trailers as well.

This way customers are finding out what HMV has in stock fast, the store doesnt have to be as big, you could find out what you get trade in for games just on the touch screens without having to cue up.

At that point you could probably automate much of it completely like Shopto, and have the store operating like a kind of giant vending machine. Customer buys the game from a self-service thing, and it pops out of a hatch from a warehouse upstairs a few seconds later.

That's the shopping experience of the future.
 
If it stops some minimum wage guy telling me "how awesome is Black Ops 2 going to be and would you like to place a pre-order and how about maybe a strategy guide too" as I try to just buy a fucking game I'm all for it.
 

Cookie18

Member
Well there's this thing called the alphabet and usually you'd see titles sorted in this manner. There's even a simply rhyme that lets you remember the sorting method of the twenty six individual sorting categories.

Then big publishers determined they wanted their titles at eye level with half a shelf displaying the same four copies of their shitty game and that pretty much fucked it up.

This is why I love HMV but hate Game. My local HMV is usually really good at alphabetising but every Game/Gamestation I go to is awful. It really bugs me since my games/blu-rays/CDs are in alphabetical order and it obviously works so why can't they make just a little effort.
 
This is why I love HMV but hate Game. My local HMV is usually really good at alphabetising but every Game/Gamestation I go to is awful. It really bugs me since my games/blu-rays/CDs are in alphabetical order and it obviously works so why can't they make just a little effort.

Ability to spell is inversely proportional to how much responsibility you're given and lifting games from box to shelf doesn't appear to be high on that list.
 

xxczx

Member
This is why I love HMV but hate Game. My local HMV is usually really good at alphabetising but every Game/Gamestation I go to is awful. It really bugs me since my games/blu-rays/CDs are in alphabetical order and it obviously works so why can't they make just a little effort.
Not all Game stores are like that! when I worked there I did my best to keep the titles alphabetical and spent time organizing them :)
 

Cookie18

Member
Not all Game stores are like that! when I worked there I did my best to keep the titles alphabetical and spent time organizing them :)

Perhaps I should have prefaced that as my local Game too. It'd be nice if there were more people who actually bothered with it like you did.
 
Webhallen in Sweden used to be just a storefront for their website, but they've been opening up more actual stores. They have pretty much what you describe, no actual shelves and stuff, just some demo machines and some browsers locked to their website for looking up stuff.
 
This is why I love HMV but hate Game. My local HMV is usually really good at alphabetising but every Game/Gamestation I go to is awful. It really bugs me since my games/blu-rays/CDs are in alphabetical order and it obviously works so why can't they make just a little effort.

You have absolutely NO idea how much time and effort goes into alphabetising each store every day. Not one single customer ever puts anything back where they got it from, it's always dumped on the floor, in other parts of the store or just left in whatever section is nearest. Even when I'm tidying the shelves right next to someone they will pick up a game from the B section and then dump it upside down in the E section.

The only way we could ever keep things in alphabetical order is if a staff member was assigned to nothing else all day long, on Saturdays it'd probably need to be two staff members.
 

Cookie18

Member
Webhallen in Sweden used to be just a storefront for their website, but they've been opening up more actual stores. They have pretty much what you describe, no actual shelves and stuff, just some demo machines and some browsers locked to their website for looking up stuff.

The future!

You have absolutely NO idea how much time and effort goes into alphabetising each store every day. Not one single customer ever puts anything back where they got it from, it's always dumped on the floor, in other parts of the store or just left in whatever section is nearest. Even when I'm tidying the shelves right next to someone they will pick up a game from the B section and then dump it upside down in the E section.

The only way we could ever keep things in alphabetical order is if a staff member was assigned to nothing else all day long, on Saturdays it'd probably need to be two staff members.

I don't doubt the logistical problems behind it which is why I don't avoid Game or anywhere else because of a pet peeve. That being I often see 3-5 staff members in HMV just organising the different sections so the example you gave is being carried out. Like I said though they seem to have a lot of people that take it in turns to just do that.

Perhaps hiring too many staff to do that sort of thing is part of why HMV may soon be in the crapper?
 
My brother just told me the store near home appears to have shut down. Its in an affluent area and there is no Gamestation in this town...then again it was a small and kinda crappy store.

If it stops some minimum wage guy telling me "how awesome is Black Ops 2 going to be and would you like to place a pre-order and how about maybe a strategy guide too" as I try to just buy a fucking game I'm all for it.
Instead a machine will be showing it you. Possibly with music too while the self service checkout voice thanks you for shopping after you mash no through the questions...twice as the last one was a are you sure you're alright not pre-ordering or having a rewards cards and you hit no making it ask for those again...
 
Webhallen in Sweden used to be just a storefront for their website, but they've been opening up more actual stores. They have pretty much what you describe, no actual shelves and stuff, just some demo machines and some browsers locked to their website for looking up stuff.

I'm sure I read a couple of months Ebay/Amazon did something very similar in London as a trial run. No idea of how successful it was, but it's something I could see spreading.
 

BluWacky

Member
You have absolutely NO idea how much time and effort goes into alphabetising each store every day. Not one single customer ever puts anything back where they got it from, it's always dumped on the floor, in other parts of the store or just left in whatever section is nearest. Even when I'm tidying the shelves right next to someone they will pick up a game from the B section and then dump it upside down in the E section.

The only way we could ever keep things in alphabetical order is if a staff member was assigned to nothing else all day long, on Saturdays it'd probably need to be two staff members.

I guess it's also an issue of how you lay games out in Game (I can't speak for Gamestation). In the Oxford Street branch, for instance, it seems that you there are two "panels" for new titles on each system - one of which is the chart, which always seems completely arbitrary, and another for everything else which seems to be completely haphazard. As games are generally placed to face front outwards rather than spine outwards, I think this compounds the problem.

he pre-owned section is normally half-decently alphabetised but particularly now with pre-owned stocks so depleted due to the sales this clearly isn't a priority.

HMV, on the other hand, stock virtually everything spine outwards. Not only does this appear to get more stock on the shelves but it's easier to track the alphabetisation and therefore put things back in the right places.
 
I have no idea where your local HMV is, but ours is usually a complete state (especially the pre-owned games sections.) Our store can get very messy at weekends, but it's nothing in comparison to my local HMV. I don't blame them, the staff there usually always seem busy behind the tills and there's often no-body tidying on the shop floor that I can see (whereas at our shop we always have at least one person manning the shop floor.) It's a bigger shop than ours with more stuff, can't be easy for them.
 

Calmine

Member
I did a pointless journey into the local GAME in my area not much of sale what so ever. Saw something that did make me chuckle though. PS Vita - FIFA Football £44.99 with a little hand written sticker below £40 download on PSN.
 
I think people can still appreciate the human experience that comes with the high street, they just need to find a way to better adapt to the changing market.

Walking though Cambridge last week, I noticed there were LOTS of spaces in the Malls, High Street ect. Thankfully some of the spaces seemed to be taking on some prep to be filled come summer but it still looks a bit depressing.

I'm sure even if someone doesn't buy GAME, a new challenger may appear - but may decide to bide their time instead, which isn't all that bad an idea. The market is struggling right now and it seems to me that taking on a business like GAME could be a bit dangerous for a company's health. Specially with that huge amount of debt to pay off

No wonder lenders were not entirely sure of OpCaptia's offer, MCV mentioned they would only pay off the major lenders - which is all well and good, but that leaves the question if they would be able to cover the rest of that debt at all, specially when they have already come to the rescue of one retailer already. Wal-Mart are in better standing, but I worry they are the ones ZombieBBQ mentioned that might be looking to buy more for the store space than for the business really.
 
I did a pointless journey into the local GAME in my area not much of sale what so ever. Saw something that did make me chuckle though. PS Vita - FIFA Football £44.99 with a little hand written sticker below £40 download on PSN.
Reminds me of the local gamestations Rayman origins vita stock. The vita section was literally a box at the till and the Rayman box had written on it that it was a download code.
 
My brother just told me the store near home appears to have shut down. Its in an affluent area and there is no Gamestation in this town...then again it was a small and kinda crappy store.


Instead a machine will be showing it you. Possibly with music too while the self service checkout voice thanks you for shopping after you mash no through the questions...twice as the last one was a are you sure you're alright not pre-ordering or having a rewards cards and you hit no making it ask for those again...

At that point I start going to Amazon and waiting for the UPS guy instead of going to my local Gamestop.
 

Raide

Member
Kinda sucks for me, since GAME is the only shop in my local town that is dedicated to games. I have a few big super-markets but their stock is always pretty pathetic.

Maybe I should start my own business if my local GAME goes under. :D
 

Stop It

Perfectly able to grasp the inherent value of the fishing game.
Tumbling...
http://www.google.co.uk/finance?cid=1337799

-0.82

edit... looks like it already calmed down. No crazy .50 this time.

Indeed, it was 35% down as I was posting, but bounced to 18% lower before I even hit submit, so it's going to be a bumpy ride today. If anyone held shares bought on Thursday or Friday they will be looking a massive hammering potentially if they don't escape. In the last 2 weeks we have had speculation of multiple companies being "interested" in GAME with little solid prospect of any of them working out for shareholders, yet the share price has been hugely affected by each piece of news.

I honestly don't think it's a case of when Administration is called, but when, and if so, will it be a pre-pack with someone swooping in to collect the good bits and dump the rest?
 

PaulLFC

Member
I don't understand shares (which is why I don't understand this I gues...) but why is the share price going up, or at least increasing from what it was at first this morning? I thought shares operated mostly on rumours, and the rumours so far seem to be that the banks don't like OpCapita's bid, no other bids are close to being completed (or at least not publicly rumoured to be close), and they need to find £180 million in a week as opposed to the £20 million previously thought. Are people just hoping for a big profit if they get bought out as opposed to going into administration? Big if at this point...
 

Pie and Beans

Look for me on the local news, I'll be the guy arrested for trying to burn down a Nintendo exec's house.
Going to be a fantastic counter-point to Osbournes bollocking budget this week when around 6000 people suddenly lose their jobs.
 
Surely any company that's genuinely interested in buying Game now would be better placed to simply hold back and wait for the business to go into administration, then buy what assets they want for a song, rather than buy it while it's still imploding and has a bunch of debt to take on?

Can't understand why anyone thinks an 11th hour rescue might happen... unless one of the potential buyers considers it to be so strategically important that they'd rather buy the debt to deprive anyone else a chance at getting their hands on the business?


Going to be very interesting to see what happens if they haven't gone into administration by COB Thursday....
 

Bumhead

Banned
Yeah same, im not expecting any rescue package. Considering the levels of debt involved and the potential risk, I can't see who is going to stump up the credentials to buy it all out.

Best case scenario right now is that somebody picks enough out of the wreckage to relaunch another high street store in GAME's place, and that we are not waiting too long for people to get back into jobs. Beyond that, there is no white knight coming over the horizon.
 

Brera

Banned
Not happy this morning! Not happy at all!

Let's hope for more bad news to tumble the share price!

I dont think the banks want their £120 million or else by this week, just a chance of repayments being made.

Strange how the rent bill went from £6 Million to 25.

They have no chance of that!
 
Not happy this morning! Not happy at all!

Let's hope for more bad news to tumble the share price!

I dont think the banks want their £120 million or else by this week, just a chance of repayments being made.

Strange how the rent bill went from £6 Million to 25.

They have no chance of that!

You gonna get rid?

BUY HIGH! SELL LOW!
 

mclem

Member
Chatting to my Dad over the weekend, he's looking to buy an HDTV, so I'm starting to ponder picking up a cheap PS3 for him - largely as a Blu-ray player, but it'll also feed Mum's Katamari addiction. Wondering when to swoop in, if the shelves aren't all bare already.
 

Moss

Member
I used to work in GAME when I was 17. I feel for the staff, but the company is just dreadful. Good riddance. I hope something somewhat passable rises from its ashes.
 

Brera

Banned
Cos I was planning to buy more this morning!

Looking at google they did hit 1.6 for a second this morning! I missed out!
 

LayLa

Member
this article should make anyone think twice about investing in any tech-related highstreet business in the UK http://www.bbc.co.uk/news/business-17405016

The internet contributes to 8.3% of the UK economy, a bigger share than for any of the other G20 major countries, a new study suggests.


Some 13.5% of all purchases were done over the internet in 2010, according to BCG, and this is projected to rise to 23% by 2016.

They predict it will continue to expand at a rate of 11% per year for the next four years, reaching a total value of £221bn by 2016.

That compares with projected growth rates of 5.4% in the US and 6.9% in China.
 

Linkified

Member
this article should make anyone think twice about investing in any tech-related highstreet business in the UK http://www.bbc.co.uk/news/business-17405016

The internet contributes to 8.3% of the UK economy, a bigger share than for any of the other G20 major countries, a new study suggests.


Some 13.5% of all purchases were done over the internet in 2010, according to BCG, and this is projected to rise to 23% by 2016.

They predict it will continue to expand at a rate of 11% per year for the next four years, reaching a total value of £221bn by 2016.

That compares with projected growth rates of 5.4% in the US and 6.9% in China.

The thing is though I've had better retail customer service in the US than any retail store over here. People don't like customer service just shop online to ignore it, and shop online. I think it is to do with not all but most customer service orientated jobs in the US being based on a tipping culture though.
 
The thing is though I've had better retail customer service in the US than any retail store over here. People don't like customer service just shop online to ignore it, and shop online. I think it is to do with not all but most customer service orientated jobs in the US being based on a tipping culture though.

The crazy yanks are tipping in video game shops now?
 
So what's happening? The stores are still open, despite what I imagine to be a stock of a few Fifa games and broken Rock Band peripherals.

They aint going under til the end of the week when all the bills are due

Question for anyone working for game, are you paid weekly or monthly and what day are you supposed to get paid?
 

Omikaru

Member
So what's happening? The stores are still open, despite what I imagine to be a stock of a few Fifa games and broken Rock Band peripherals.

As has already been said, they'll be open until the end of the week. I'm going to pop in today and see if I can get a few last minute deals, but I think it's safe to assume that gamers have picked the stores dry at this point.
 
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