Starbuck2907
Member
I just wanted to update this for anyone else who is having this problem. I did not receive an email from Xbox Support this morning, which means that they didn't look at the 10:00a.m. reminder, or that the system is still down. I just called to see if the system that generates game codes for the "free games with broken disc drive" thing, and Xbox support said that they were experiencing heavy call volume, and that it would be approximately 32-42 minutes before I could talk to a rep. Currently on hold. I'm sick at home with nothing else to do, and my Xbox One can't play any of the 4 discs that I bought, so I figured I could at least hold and ask.
I called today. I waited about 30 minutes. The rep managed to give me a game code. Now, the 47gig download begins... argh.