Yeah, since they moved to their live chat garbage, it's impossible to get anywhere if you have a problem.
You know, when i said that I'm going to get all my xbone games from GAME.CO.UK, there where people that immediately said "no dude, they suck!"
I had never ordered before from them, and the ONLY reason I did, is because MICROSOFT decided to have all their DAY 1 games, and MOST IMPORTANTLY, FORZA LCE, available only through them.
Does stupid microsoft know, that GAME, their preferred "day 1 & LCE" partner,
ship international orders WITHOUT even a tracking number?
do they know that -for whatever reasons- game.uk decided to
BREAK my one and single order into not two, but ...FOUR packages, all send away (and all missing) without even a means to track and see if they ever left UK or where they are?
Basically they told me that they'll do nothing until 6th January 2014(!!!)
Then, they can send again with the same way, or refund.....!!!
Those where my DAY 1 editions and my LCE's for god's sake!! pre-ordered two months before release! and will have to wait until January'14 to get my >200 pounds back. Unless I go crazy until then and decide to let them re-send me again after 6 January, and again in this...completely STUPID way!
MICROSOFT, NEXT TIME YOU WINK AT ME TELLING ME I CAN GET YOUR MACHINE AND GAMES EVEN IF IN A TIER 87 COUNTRY, PLEASE MAKE GOD-DAMN SURE THAT YOU DONT GO AND FUCK-UP THE OPTIONS YOU ARE SUGGESTING TO ME!