I'm pretty sure most of the complaints about Machinima are how they treat their smaller partners. The Best Friends are one of their bigger ones so I'm sure they are being treated well. They've said multiple times that Machinima is great to them and answers their questions in a timely manner. IIRC, they also flew them out to E3(?) one year.It's just 80% of what I hear of Machinima is that its pretty terrible as far as contracts go, a lot of shady shit and such. Eh, could be they're the lucky few with no complaints but I doubt it.
As long they as they can make quality videos on a regular basis (while making a living off of it of course), I'm cool with whatever.