Steam security issue revealed personal info to other users on XMas Day (fixed)

Why do you think Kotaku ask them about this? It's to inform their readers which are most likely steam users. It's just basic courtesy.

Not to mention they didn't even bother to write anything directly to their customers.

Because I read the fucking article and it says it right there.

Be more hysterical, people.
 
This is an answer to Kotaku's mail to Valve.

Should they apologize to fucking Kotaku?

Why not wait for an official statement like a rational person and fucking rage like a spoiled 12yo child IF it doesn't come?

The irony being that the post you quoted was super tame, and you're the one "fucking raging".
 
Probably the greatest security failure of all time in gaming, and Valve is acting far worse than Sony ever did... Whelp...

Definitely going to use the service more sparingly from here on out...

*grumble grumble 600 games*

Sony's situation was far worse. Nothing really happened here on such a grand scale as far as I can tell.
 
Because I read the fucking article and it says it right there.

Be more hysterical, people.

Your use of profanity suggests maybe you're getting a little agitated too...

Sony's situation was far worse. Nothing really happened here on such a grand scale as far as I can tell.

How did you come to this conclusion? If it was indeed cache key poisoning anyone could have seen anyone else's information.
 
Like I mentioned in my earlier post, I'm seriously shocked that Valve would deploy a configuration change on freaking Christmas, when everyone's gone on holiday and you can't easily react to potential issues. That's just asking to invoke Murphy's Law. Pity the problem here ended up being something far worse than Steam going down for an hour or two.
 
They seriously can't just leave it at that. Leaking PII comes with huge repercussions.

I dunno I feel like I get emails on a monthly basis about my private information being compromised. Hell it happened two days ago.

KWoFHb6.png

Still a huge fuck up though. They need to make an official statement on Steam and send emails out.
 
Because I read the fucking article and it says it right there.

Be more hysterical, people.

How can you not understand that this statement is for Kotaku to publish on their website to their readers?

No need to get angry too, the only person acting hysterically is you right now.
 
Hey guys, they only got you email, address, account name, phone number and SOME credit card data. NBd TTYL tootles

Fucking asshats

I can't stop laughing at this comment, I think I'm just exhausted from this whole shit show.

I'm sure they will give a better and more official response later this week, Kotaku probably just asked for a brief statement.

It still is somewhat dirty they forgot to mention what type of data was leaked.
 
This is one of the biggest fuck ups I've seen in my gaming career.

I don't know about that.

It's highly unlikely that anyone on Valve's side would have done anything on Christmas day. Basically nobody makes changes in computer infrastructure just before the holidays. When it comes to important parts of the public network, there used to be a blackout for anything meaningful that would cover the entire month of December. It's probably not as bad anymore, but still, even support staff are off on Christmas day. Except the contractors and that's not saying much.

On the other end, Christmas is the perfect day for someone to play Grinch.
It could be that someone has added a hash function or something alike to randomize user access.

But if it's a caching issue on the server side, every time you try to log into your account you might be pulling it up back in the cache and exposing it to others.

Really curious to hear what happened, but it might be years before the actual details are revealed.
 
Your hostility suggests that interacting with people in this thread is a problem for you.

Not my problem if you mistake confrontation based on facts for hostility. Never been a person to tiptoe around people's feelings.

Merry Christmas. Don't care if you don't celebrate it.
 
Like I mentioned in my earlier post, I'm seriously shocked that Valve would deploy a configuration change on freaking Christmas, when everyone's gone on holiday and you can't easily react to potential issues. That's just asking to invoke Murphy's Law. Pity the problem here ended up being something far worse than Steam going down for an hour or two.

Odds are it was not valve, but their cache service / CDN.
 
That comment from Valve is infuriating. I hope they get sued into oblivion. Their anti-consumer bent is nothing new, but they've hit a new low here.
 
If Valve doesn't see an issue with the exposure of personal information, then they should feel free to share their full names, addresses, personal phone numbers, personal e-mails and last digits of their CC number with us.

Gaben pls?
 
Probably the greatest security failure of all time in gaming, and Valve is acting far worse than Sony ever did... Whelp...

Definitely going to use the service more sparingly from here on out...

*grumble grumble 600 games*

Really? I'd love to see you quantify this

Or am I missing the joke; it's hard to tell at this point
 
Forget gaming, this is arguably the worst security failure in internet history.
No it wasn't.

A few thousand people are going to be inconvenienced and that sucks major balls for them but on the grand scale of things it's not that crazy because there was no criminal intent.
 
How can you not wait for their statement on steam before you condemn them?

Why should we wait, when they already restarted the service? The store is ,badly, running up, and we have no way to fully know if the problem was truly resolved, except for a two sentence statement to a gaming publication.

If they had to shutdown the service and then they were ready to restart it, the less they could have done was inform their customers of this events, what provoked and how they resolved it.

No sorry, we shouldn't wait, because we have no reason to wait when other companies actually act like they should in this cases, specially since they clearly had the time to make that statement to Kotaku instead to their customers.
 
Not my problem if you mistake confrontation based on facts for hostility. Never been a person to tiptoe around people's feelings.

Merry Christmas. Don't care if you don't celebrate it.

That's fine and all. I think urging people to wait for Valve's response is the right approach. Other people want to be upset until they do. Don't see much wrong with that either. There's an implicit trust when saving information in a website. Especially in the case of a company like Valve, which morphed from an underdog to what it is now.
 
I checked in a different browser and login doesn't work there, either. Just goes back to the store page or community page, whichever one I used to click on a login button.

Hopefully they fix this, too, though I'm confused why that's an issue while most of us can login with the client.
 
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