Very disappointed so far with the Xbox One S. What's going on here?

iavi

Member
It honestly seems like the speed of the One's OS is directly tied to the speed of your internet connection--which is ridiculous and feels like a hold-over from the always online days.

I honestly have no speed issues at home with 100mb down, but at my parents where they all share a 7mb connection, the very same XBO crawls.

It's a great OS feature-wise, but it feels like the OS is bigger than the box it's on.
 

josh924

Banned
Wtf.

Why does this bother you so much? If we don't complain it won't get fixed.

Take your warz elsewhere

I haven't checked to see if he's responded yet, but if he feels like I do, the problem is that there's a huge disconnect between my experience with the XB1 UI and (seemingly) everyone else's. The slowest thing about it is opening or starting a game or app; actually navigating the UI is snappy af, at least for me. At the very least, I cannot comprehend how anyone thinks that the 360 UI is faster than the XB1's current UI.
 

Raymo

Member
It honestly seems like the speed of the One's OS is directly tied to the speed of your internet connection--which is ridiculous and feels like a hold-over from the always online days.

I honestly have no speed issues at home with 100mb down, but at my parents where they all share a 7mb connection, the very same XBO crawls.

It's a great OS feature-wise, but it feels like the OS is bigger than the box it's on.

I have 225mbs down. Will verify my nat type later. I really don't think these are network issues, besides the party chat thing.
 

ViolentP

Member
The game crashing at launch never happens to me. I have had the game install problem but many many months ago.

In fairness, mine happened months ago as well. My experiences with the device simply haven't been positive. I know it's not Microsoft's fault, but even Sunset Overdrive autosaving at a death screen just compiled to the negative experience enough to kinda leave the thing off for the last few months.

Now with Scorpio on the horizon, it will separate me from the ideal performance experience compounding to an already negative perception. Make Lost Odyssey BC though and all will be forgiven.

It honestly seems like the speed of the One's OS is directly tied to the speed of your internet connection--which is ridiculous and feels like a hold-over from the always online days.

I honestly have no speed issues at home with 100mb down, but at my parents where they all share a 7mb connection, the very same XBO crawls.

It's a great OS feature-wise, but it feels like the OS is bigger than the box it's on.

I get 65 down and I manually configure all of my network devices. The OS just doesn't feel snappy. Really don't think it's a network related slowdown.
 
I haven't experienced most of these issues. The OS is a little slow right at bootup, but after that it's fine for me. I personally really like the OS, shrug. And tv does have a stuttering issue when snapped, which has been happening for me since an update last year. Besides those not really experiencing the other issues. Sounds like a router issue with the party chat stuff and having to pause/resume downloads. MCC is very buggy though, but I haven't had a single issue with Halo5.
 
I have 225mbs down. Will verify my nat type later. I really don't think these are network issues, besides the party chat thing.
Its not just nat type. There are other factors. You need the status code from the MP test hidden function in settings.
 

STEaMkb

Member
The new dashboard update made it faster already last year.
xDHxCIk.png

I'm surprised you are still posting this graph. It was wrong when it was first posted, and it's even more erroneous today.
 

watership

Member
In fairness, mine happened months ago as well. My experiences with the device simply haven't been positive. I know it's not Microsoft's fault, but even Sunset Overdrive autosaving at a death screen just compiled to the negative experience enough to kinda leave the thing off for the last few months.

Now with Scorpio on the horizon, it will separate me from the ideal performance experience compounding to an already negative perception. Make Lost Odyssey BC though and all will be forgiven.

If you don't use it that often, i can understand. Bad impressions can leave a bad taste in anyone's mouth. If you can the best speed on the box can be improved by moving all the stuff on the internal harddrive to an external 2.5 inch 2tb USB3 drive.. Faster install times and frankly, faster everything. It allows the X1 HD to serve as a cache drive and I find everything is better.
 

bronk

Banned
This is kind of disappointing to read. I am a satisfied PS4 owner but I've always thought about adding an Xbox One for some of the exclusives and just cuz I like to buy stuff. I always assumed that the UI and suspend/resume etc. but I guess I was wrong.
Dont do it. Was in same boat as you and I regretted it so much. Lucky I made most of my money back in a craigslist sale after about 4 months.
 

ss_lemonade

Member
yeah? which survey did you go off of to come to that conclusion? can you share it with us?
It is for me too, and I find it hard to believe that there are xbox ones out there that do not have the same problem.

A lot of "comparisons" I've seen between the ps4 and xbox one always talk about specific actions like sending messages and stuff. That's fine and are legit comparisons. The problem is the general feel with the UI is just off due to input delay weirdness and slow response times. No one seems to test/benchmark those for some reason (I'm probably not looking hard enough). There's also what I think is memory management issues where apps could just close out on you randomly.

Again for me, the xbox one UI fails this

https://www.nngroup.com/articles/response-times-3-important-limits/

Response times have never been instant with the xbox one. I can only imagine how it feels like to navigate through the xbone dashboard if your TV already has bad input lag
 

ViolentP

Member
If you don't use it that often, i can understand. Bad impressions can leave a bad taste in anyone's mouth. If you can the best speed on the box can be improved by moving all the stuff on the internal harddrive to an external 2.5 inch 2tb USB3 drive.. Faster install times and frankly, faster everything. It allows the X1 HD to serve as a cache drive and I find everything is better.

Which makes sense why it would work, but a crazy solution to the problem. Do you know if there is NAS compatibility? I have 26TB attached to the home network and really wouldn't want to move it just to do an archive.
 

Raymo

Member
Apologies if you answered before, but wired or wireless?

Gigabit ethernet.

I will run a network test later. Everyone seems to be pointing to my network as the source of these problems, but I don't see how that's possible. That will solve my party chat issues and game disconnects for sure. However, I don't see how some other issues are network related. It's bad design if a restricted port can cause halo 5 to crash on startup or game audio to drop out of headphones.
 

Sydle

Member
If you don't use it that often, i can understand. Bad impressions can leave a bad taste in anyone's mouth. If you can the best speed on the box can be improved by moving all the stuff on the internal harddrive to an external 2.5 inch 2tb USB3 drive.. Faster install times and frankly, faster everything. It allows the X1 HD to serve as a cache drive and I find everything is better.

This is my setup, too. I install everything on an external HDD and everything is pretty snappy on my Xbox One.
 
Other than the OS being slow and MCC being a trainwreck. Lots of your "dropping out" issues sound like general internet/ISP issues, not with the system.

Audio: outputting audio to both headphone and TV is a weird decision but it helps streaming (lol). On PS4 if I'm playing with mic plugged into the controller I can't have the console outputting audio to both the capture card and the headphone, not without optical output. This is not a big thing tbh.
 

Raymo

Member
Other than the OS being slow and MCC being a trainwreck. Lots of your "dropping out" issues sound like general internet/ISP issues, not with the system.

I'm going to check on the network, but there are still problems, not network related, that are aggravating.


-Snapping causing huge problems

-Mic Input adjustment

-Game audio dropping from headset until i unplug and reconnect headset. Happened to two different consoles with two different headsets

-UX

-Games crashing on startup
 
If you don't use it that often, i can understand. Bad impressions can leave a bad taste in anyone's mouth. If you can the best speed on the box can be improved by moving all the stuff on the internal harddrive to an external 2.5 inch 2tb USB3 drive.. Faster install times and frankly, faster everything. It allows the X1 HD to serve as a cache drive and I find everything is better.
Been pondering doing the same, because I absolutely need the space. Only have Gears Remaster, Horizon 3 preload, Halo 5 and Sunset Overdrive currently installed am already at 75% full.

From my Amazon browsing it looked like the fast external drives needed their own power source, and I don't have free plugs. Can I get something speedier than the Xbox HDD only using USB?
 
mmm it could be a coil whine or any of the fans like the one in the power supply

Sounds like it. I'm thinking of returning it, but I'm not sure it's worth the hassle, maybe in a couple of months. Could it become worse over time?

Also quick question, what is the best way to get the games with gold? On the website I needs to purchase the game seperately and it always takes me to microsoft store page. To purchase another one, I would then need to go back to the live gold page and click another game.

Correct me if I'm wrong, but there is no purchase button? Instead only one option to download. And I don't want to download the games now.

Edit: By returning, I mean sending it in for service.
 
Yes I remember that test. For context, it was done at a time when the XBox OS was MUCH faster than it is now and the PS4 OS was defnitely slower at those particular tasks BUT it was the faster OS overall.

Yeah, even if the IGN tests are accurate, the only thing it proves is that the Xbox One UI is faster at particular tasks compared to an older (ver. 3.00) ps4 UI revision.
 

Izayoi

Banned
I'm going to check on the network, but there are still problems, not network related, that are aggravating.


-Snapping causing huge problems

-Mic Input adjustment

-Game audio dropping from headset until i unplug and reconnect headset. Happened to two different consoles with two different headsets

-UX

-Games crashing on startup
These things have been issues since launch, and Microsoft shows no inclination toward fixing them any time soon.

I'm waiting until the Scorpio to see if I will be replacing my stolen XBO.

If the UI in particular has still not been addressed, I will be waiting until the next generation to buy another Microsoft console.
 
A lot of "comparisons" I've seen between the ps4 and xbox one always talk about specific actions like sending messages and stuff. That's fine and are legit comparisons. The problem is the general feel with the UI is just off due to input delay weirdness and slow response times. No one seems to test/benchmark those for some reason (I'm probably not looking hard enough). There's also what I think is memory management issues where apps could just close out on you randomly.

Again for me, the xbox one UI fails this

https://www.nngroup.com/articles/response-times-3-important-limits/

Response times have never been instant with the xbox one. I can only imagine how it feels like to navigate through the xbone dashboard if your TV already has bad input lag

I don't understand this either. Part of using a piece of modern tech is dealing with the OS.
TV's regularly get shit on if they have a bad SmartTV OS, and it's mentioned in most all reviews of that TV, regardless of the picture quality and other hard technical details.

Where is Digital Foundry but for Console OS's?
 

Raymo

Member
What kind of snapping? I was snapping TV all last night. Playing DA:I and watching hockey. Works fine.

The framerate on the snapped TV video was dipping constantly. Twitch causes MCC to crash, but it seems that's just MCC.
 

CrazE

Banned
With all the people saying.. "I was going to buy and now I'm not because of this thread" style of stuff... this feels like some sort of stealth thread.

-Snapping causing huge problems


Stuff like that. This seems like an individual thing going on. Not something millions face. My snapping is fine. Do it all the time with Twitch. Was also snapping the hell out of my fantasy football NFL app while watching the games yesterday. Odd thread. Lot of fuddy type talk and now lot's saying they were thinking of buying an Xbox, but not now because of a few people posting in this thread. Lol. Have just as many if not more people saying their snapping and UI works just fine.
 

Diseased Yak

Gold Member
On my launch One, I have experienced some slow response, yes. Pretty much always been there, no matter the UI version.

However, the worst thing I've experienced are installs crapping out. You should NOT have to manually take your console offline to install a new game!

I recently bought Forza 6. It took me 3 Days to get it installed. Right off the bat, it would just stop at 6%. Deleting, retrying, going offline, hard reboot, cache clearing, nothing worked. I left it sitting a day, and was about to return it when I tried one more time... And it worked.
 

New002

Member
The UI is definitely sluggish and needs work...but this is not an "I was going to buy one but now I won't" level crisis. If OP and his friends bought the console to be Halo machines, and these games are giving them that much trouble, and they have confirmed it's not their network, then I can see why they would want to return them, but that's a specific scenario.
 
Well first you should have waited for scorpio. Second read gaf, lots of threads about x1s laggy ass ui. Third you already own the better console. X1 may be the only console I've ever regretted buying. This is coming from someone who owned a jaguar. Luckily all of ms games are coming to pc so you have a good alternative.
 

Raymo

Member
With all the people saying.. "I was going to buy and now I'm not because of this thread" style of stuff... this feels like some sort of stealth thread.

I wish I saw a thread like this before I purchased. Like I said in my original post, the UX has been my greatest disappointment. I had always assumed it was better on Xbox One and a few others in here did also. There's plenty way too many responses in this thread that agree with what I'm seeing on the UX side. If I can inform anyone who wasn't aware of those issues, that's fine with me... I was completely ignorant until I purchased.

Are you in Europe?

US.
 

TheKeyPit

Banned
I'm going to check on the network, but there are still problems, not network related, that are aggravating.


-Snapping causing huge problems

-Mic Input adjustment

-Game audio dropping from headset until i unplug and reconnect headset. Happened to two different consoles with two different headsets

-UX

-Games crashing on startup

As I've said, I can only speak from my own experiences. Snapping works without huge problems; I can play Rocket League and snap twitch to watch a stream on the side. Games crashing on startup happened maybe twice for me during early preview builds for OS updates.

The framerate on the snapped TV video was dipping constantly. Twitch causes MCC to crash, but it seems that's just MCC.

Or the twitch app.
 
Sounds like the Xbox One experience tbh.

+1

Most of what you listed are things that I have experienced and have issues with on Xbox One (I don't have an S). I am always confused at how often people defend it too.

It's a Mediocre product with a mediocre experience. And this is coming from someone who loved the Xbox 360.
 
I think we need a scientific study to determine the cause of the huge variety of experiences with XB1 UI. It's not perfect, but I've never even heard of most of these issues and I've been running the unstable preview builds since they started the preview program.
 

Evazan

aka [CFD] El Capitan
+1

Most of what you listed are things that I have experienced and have issues with on Xbox One (I don't have an S). I am always confused at how often people defend it too.

It's a Mediocre product with a mediocre experience. And this is coming from someone who loved the Xbox 360.

The only people that defend it are one console owners. Hard to know the experience is mediocre when its the only one your used to.
 

Raymo

Member
I think we need a scientific study to determine the cause of the huge variety of experiences with XB1 UI. It's not perfect, but I've never even heard of most of these issues and I've been running the unstable preview builds since they started the preview program.

I plan on recording them later.
 

anothertech

Member
Has nothing to do with your internet.

Snap used to work pretty well, now it's a glitchy mess. I think when they removed the Kinect features they broke it, but not enough people use it for them to care so far.

MCC has been broken since day one. They've made a lot of fixes, but it's too broken for them to fix it all. We've mostly accepted it in the state it's in.

MS logo freezes from time to time in a lot of games, not just Halo5. All apps do from my experience, Netflix, plex, Amazon all have the same issue at start up. I think it is an issue with the suspend feature. I usually just back out and close the app and restart it every time now cause it happens so often. Those denying this aren't doing you any favors.

Also, once a week you will want to unplug the power for 30 seconds from the back of the console, so it will hard reset and refresh everything. A lot of the issues resolve themselves when you do this.

It's kind of retro mundane, and ya it's a far cry from the ps4 experience atm, but what do you expect from a console running 3 OS? There's probably memory leaks on top of memory leaks that have to be cleared consistently.

If you haven't yet, I suggest the three of you try Sunset Overdrive. Best experience on Xbone so far IMO :)
 

Moreche

Member
I sold my Xbox One S last week because of the OS, my PS4 is far more pleasurable to use.
The Xbone OS is just slow to react when I do anything. It's a real shame too as I love the games.
 

shandy706

Member
Maybe Kinect is a big difference maker too?

With my OG X1 I just say what I want and it happens. No navigation. Quick and easy.

However, Saturday night I used the One S (no Kinect) to setup a party and even snapped football. It all was near instant. I played some multiplayer and it was fine. I've not had any game crashing problems that I know of.

Ive found that if things do get sluggish I just do a full system reboot and it's back to normal. I think there may be a gradual RAM leak or resource management thing going on.

There's some major hyperbole going on in here.

Edit* If you have a game or app that is acting up from suspend, it's a simple fix. From the home screen hit "start" on it, select "exit/close". Takes half a second and allows it to relaunch.
 

JeffG

Member
I sold my Xbox One S last week because of the OS, my PS4 is far more pleasurable to use.
The Xbone OS is just slow to react when I do anything. It's a real shame too as I love the games.
Because the OS must be your favourite game. I know that I spend so much time there. The pure joy of surfing the menus
 

Xenoflare

Member
I think it has something to do with everything being a separate app than being integrated as part of the OS. MS is really doing this universal platform thing terribly.

Kinda like the new PSN store on PS3, say what you will about the old store, but it was fast and smooth.

The thing I like about the One's UI are the pins and to me it's a much better experience than the metro clusterfuck on the 360. At least my own shit is on the main screen and the promos are pretty relevant to me. Thank god the store app on windows is at least fast enough for me to not complain
 

NeoTracer

Neo Member
I haven't checked to see if he's responded yet, but if he feels like I do, the problem is that there's a huge disconnect between my experience with the XB1 UI and (seemingly) everyone else's. The slowest thing about it is opening or starting a game or app; actually navigating the UI is snappy af, at least for me. At the very least, I cannot comprehend how anyone thinks that the 360 UI is faster than the XB1's current UI.
I agree with you. Has anybody tried the Xbox 360 UI lately? My 360 is very slow at loading and somewhat slow at navigating. It might be slightly worse than the Xbox One. I do agree that the Xbox One is slower than the PS4, but people tend to over exaggerate

+1

Most of what you listed are things that I have experienced and have issues with on Xbox One (I don't have an S). I am always confused at how often people defend it too.

It's a Mediocre product with a mediocre experience. And this is coming from someone who loved the Xbox 360.
The reason people are defending it because it doesn't fit their experience with the Xbox One/ One S. It is slower than the PS4 but not to the point where it is too bothering. However, I still use a laptop from 2008 and have a desktop that I made last year and the difference doesn't bother me too much.
 

dealer-

Member
I sold my Xbox One S last week because of the OS, my PS4 is far more pleasurable to use.
The Xbone OS is just slow to react when I do anything. It's a real shame too as I love the games.

Lol bullshit, love the games but sold it because of the OS? Lord.
 

ViolentP

Member
Because the OS must be your favourite game. I know that I spend so much time there. The pure joy of surfing the menus

A bad interface has a lot more effect on the level of enjoyment of the user than you're giving credit.

Lol bullshit, love the games but sold because of the OS? Lord.

I haven't sold mine because I like the insurance, but that interface is trash. I would probably use the console slightly more if the whole experience didn't feel so amateurish.
 

Raymo

Member
Because the OS must be your favourite game. I know that I spend so much time there. The pure joy of surfing the menus

The ideal thing would be to not even notice the OS. The OS just gets between the user and the game. The more features they can pack in while not hampering the core game experience the better. That could be what he means. That's certainly my issue with it.
 

oSoLucky

Member
With all the people saying.. "I was going to buy and now I'm not because of this thread" style of stuff... this feels like some sort of stealth thread.




Stuff like that. This seems like an individual thing going on. Not something millions face. My snapping is fine. Do it all the time with Twitch. Was also snapping the hell out of my fantasy football NFL app while watching the games yesterday. Odd thread. Lot of fuddy type talk and now lot's saying they were thinking of buying an Xbox, but not now because of a few people posting in this thread. Lol. Have just as many if not more people saying their snapping and UI works just fine.

The OP has only ever framed it as his own problems, not something that millions face. You're running in circles here trying to refute all the negative that anyone is saying. You should hope that Microsoft actually listens to all of the multi console owners and takes a look at what it could do better on the OS front.

The Xbox One OS is sure a hell of a lot prettier than the PS4's(even with themes, the tiles/transparency with a nice wallpaper looks much better) but I can't figure out why everything is laid out like it is. It makes no sense. At least Games and Apps is visible from the main screen now instead of having to scroll down. It should occupy a much bigger spot instead of having those ads placed right under it imo. I don't even want to get started on accessing the store.

For some reason nothing ever downloads in instant on mode or whatever for me also. Super annoying.
 

JeffG

Member
The ideal thing would be to not even notice the OS. The OS just gets between the user and the game. The more features they can pack in while not hampering the core game experience the better. That could be what he means. That's certainly my issue with it.

It was so bad he has to sell. Maybe that is what it will be for you.
 
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