Multiple reports of joycon connectivity issues in Switch previews

I thought this was a whole bunch of nothing until I watched that GameXplain video.

Oh dear. Oh dear oh dear.

Will wait until the holidays when the Joycons have been upgraded to a higher standard. If I had preordered I'd be pissed. I play Wii with both my hands behind my head, or under a cushion, or behind my knees sometimes. This would drive me spare.
 
Don't you think they should have tested it long before they sent out preview units?

The other more sinister allegation is that they knew there were issues and decided to release it anyway.

Sinister... stupid... something with an s atleast.
 
I can block my Xbox One Controller signal to the console itself, go to another room and it will still be working perfectly fine.

This is not an overreaction.

I take my Xbox controller to the bathroom which is maybe 10 feet away from my Xbox and I lose signal.
 
That's, uh, bad.

And that's not something that can be fixed with a firmware update. It can be mitigated somewhat with some kind of prediction patch, but jeez. This is kinda a big deal.

Yep. I've never made the threat, but if Nintendo doesn't give some type of official statement on this issue and what's being done, I'm just canceling the preorder and getting Zelda on Wii U. I can take all the other little issues, but this would be too much.
 
Sure it depends on what the issue is.

If the joycons themselves have firmware in them, Nintendo can create an update that boosts the signal strength a little bit more at the cost of some battery life.

Connection issues have been solved with software updates in the past. Nintendo isn't new to making wireless controllers, for it to be an actual hardware problem would be extremely surprising.

That's reassuring. I hope Nintendo releases a statement about this soon.
 
So the solution is to turn off your WiFi, or...?

According to people who have had issues like this with previous consoles it has to do with certain wireless bands or channels.

Or maybe the units where it doesn't happen are sitting very close to the joycons (like at a desk).

I thought some people have reported that this doesn't happen at the range others say it does (6+ feet).

Doesn't bode well for people in apartments buildings, dorms, or with close neighbors if that's the case.

How? No, really, is it even possible to fix this via software update?

It might be possible to fix it in the day 1 update, we'll have to wait for Nintendo to comment about it. If it's an issue about interference on a certain band they may just give out guidelines about how to change your router settings (or whatever is causing the interference) to fix it.

I just think that most games journalists have a lot of equipment outputting a lot of signals compared to what normal consumers will have, so we should wait to see exactly what is causing this before freaking out.
 
I can block my Xbox One Controller signal to the console itself, go to another room and it will still be working perfectly fine.

This is not an overreaction.

Great reply. I hate my dualshock 4 crap battery life.
But range is no problem i can still chat with friends while being 2 rooms away.
 
Switch |OT| Early Access

Going with BTLE instead of Wifi Direct seems like a bad tradeoff, assuming they went that way for battery life. It could be especially problematic in party situations.
 
Yep. I've never made the threat, but if Nintendo doesn't give some type of official statement on this issue and what's being done, I'm just canceling the preorder and getting Zelda on Wii U. I can take all the other little issues, but this would be too much.

Yeah, I may do the same thing. I can't believe I'm actually considering cancelling this system pre-order, which I've been dying to get my hands on for well over a year at this point.

Considering how easily Andre from GameXplain was able to replicate the problem, there is absolutely zero chance Nintendo wasn't fully aware of this issue and that, quite frankly, pisses me off.
 
Seems like Nintendo would call it an extremely isolated incident at best and offer an opt in recall for people that are affected, if it can't be fixed via firmware. It isn't being replicated widespread and some people aren't experiencing it at all
 
If this is a signal problem that can be fixed with a update. Nintendo should just put a option in the system setting for joy con signal strength, so people can make the battery trade of decision themselves.

I was about to post this.

I would like the option if problems do happen
 
Correct me if I'm wrong but doesn't the Wii remote start acting up or simply stop working if you cover the IR sensor on the Wii remote? Pretty sure it does. Same if you move the sensor bar to a location that the system doesn't know or even just cover it up. That covering the JoyCons with your hand interrupts the signal doesn't surprise me. Wireless in general, even bluetooth can be weird. Things that shouldn't happen do happen. At work we have a number of AppleTVs attached to projectors and you should be able to use the remote from across the room without issue (without something in between, not having to point directly at the unit, etc) but you will have issues depending where the AppleTV is on the projector, distance, oand how you angle the remote if you are under the projector so there isn't anything in the way. I don't think anyone thinks Apple went cheap with those things. Just saying things don't act like they should.

I hope Nintendo addresses this issue with the JoyCons but people acting like this is a end of the world event for Nintendo are crazy and once again using hyperbole when it's not warranted. Is it a problem? Yes. Is world ending? No. Can it be solved? That's completely unknown.

For all we know Nintendo might simply say you have to be only so far from the docked system and make sure there is nothing covering the controls and that you have clear line of sight between you, the controls, and the system. Or they might do a revision. Or there might be a patch that causes the JoyCons to use more power to boost their signals to combat this and thus lessens the battery life. We just don't know yet. People need to stop acting as if they know what the end result here will be. Show some common sense concern, lose the hyperbole and then wait to see what Nintendo says and does.
 
This may end up being a major issue if Nintendo has to do a recall and can't fix this problem with a firmware update. Considering the cost to produce the Joy Con, that would hurt their bottom line.

Truth is I don't care I still am getting a Switch day One. Hoping the issue is an easy fix but for now I will definitely wait to buy a 2nd set of JoyCon
 
Definitely think there's some level of firmware in the joy-con, the Switch console can detect the color of joy-con and display it on the screen for instance. Might have to be that way for the eventual d-pad left joy-con, so I think a firmware update can be pushed out on Day 1 which fixes the signal connectivity.

At least, I hope so. Won't be too much of a problem for me playing in handheld mode but I'm not getting a pro controller so I'd like to use the grip.
 
You would think if this was a vastly common problem due to signal degradation (or something of the sort) and lack of forethought by Nintendo, among all Joy-cons, this would have been noticed during quality testing of the hardware and when game testing. Is it reasonable to come to the conclusion then that this might be contributed to certain batches of Joy-Cons that were manufactured with this defect? I just can't fathom how something like this could go unnoticed by Nintendo if this issue is indeed caused by a lack of planning during the engineering process.
 
Correct me if I"m wrong but doesn't the Wii remote start acting up or simply stop working if you cover the IR sensor on the Wii remote? Pretty sure it does. Same if you move the sensor bar to a location that the system doesn't know or even just cover it up. That covering the JoyCons with your hand interrupts the signal doesn't surprise me. Wireless in general, even bluetooth can be weird. Things that shouldn't happen do happen. At work we have a number of AppleTVs attached to projectors and you should be able to use the remote from across the room without issue but you will have issues depending where the AppleTV is on the projector, distance, and how you angle the remote if you are under the projector. I don't think anyone thinks Apple went cheap with those things.

I hope Nintendo addresses this issue with the JoyCons but people acting like this is a end of the world event for Nintendo are crazy and once again using hyperbole when it's not warranted. Is it a problem? Yes. Is world ending? No. Can it be solved? That's completely unknown.

For all we know Nintendo might simply say you have to be only so far and make sure there is nothing covering the controls and that you have clear line of sight between you, the controls, and the system. Or they might do a revision. Or there might be a patch that causes the JoyCons to use more power to boost their signals to combat this and thus lessens the battery life. We just don't know yet. People need to stop acting as if they know what the end result here will be. Show some common sense concern and then wait to see what Nintendo says and does.
IR technology needs a direct line of sight, Bluetooth does not. Cover the IR sensor and the buttons still work perfectly.

The new Xbox One S controllers all have Bluetooth.
They still connect to the Xbox using wifi direct and nothing Bluetooth. Unless you meant you were using it with you PC.
 
I can block my Xbox One Controller signal to the console itself, go to another room and it will still be working perfectly fine.

This is not an overreaction.

I'm fairly certain Xbox One controllers do not use bluetooth unless you are talking about the newer versions.

The originals used Wifi Direct if I recall.

EDIT: Turns out I'm wrong. The console has the ability for devices to use it though.
 
Reminicent of that iPhone drama a few years back (I think it was the iPhone 4)

Gamexplain just released a video on the issue. Gives more credence to it being a possible hardware issue, with both Joy-Cons becoming choppy when blocked by a hand or put behind the back. The green light that says it's connected stays on, so it's not a desync issue.

Does this happen with the Joy Con strap attached??
 
If this is a signal problem that can be fixed with a update. Nintendo should just put a option in the system setting for joy con signal strength, so people can make the battery trade of decision themselves.
If that's possible that's the best solution. I won't be super far from the console, nor have stuff in the way so could keep it low. But to be able to adjust if I get a new setup or something would be great. Otherwise if they can just blast the power up I don't care even if the battery life is halved.
 
You would think if this was a vastly common problem due to signal degradation and lack of forethought by Nintendo, among all Joy-cons, this would have been noticed during quality testing of the hardware and when game testing. Is it responsible to come to the conclusion then that this might be contributed to certain batches of Joy-Cons that were manufactured with this defect? I just can't fathom how something like this could go unnoticed by Nintendo if this issue is caused by a lack of planning during the engineering process.

They were probably too busy guessing how many ice-cubes they could feel in the controller to notice the issue.

Priorities.
 
The grip doesn't help this issue.
Only thing that makes zelda playable is a pro controller.

Ok, this isn't true.

Jose Otero noticed the issue three times in 20 hours of Zelda playtime.

Andre noticed the issue when he played 10 feet away from the Switch in his living room. In his office (where he plays closer to the TV), it never happened.

So yeah...it's a major issue, but it doesn't cause Zelda to become unplayable.
 
Between this and the NES Classic Mini's laughably short controller cords you really have to wonder if Nintendo designs this stuff explicitly for use in a typical small Japanese apartment.
 
Correct me if I"m wrong but doesn't the Wii remote start acting up or simply stop working if you cover the IR sensor on the Wii remote? Pretty sure it does. Same if you move the sensor bar to a location that the system doesn't know or even just cover it up. That covering the JoyCons with your hand interrupts the signal doesn't surprise me. Wireless in general, even bluetooth can be weird. Things that shouldn't happen do happen. At work we have a number of AppleTVs attached to projectors and you should be able to use the remote from across the room without issue but you will have issues depending where the AppleTV is on the projector, distance, and how you angle the remote if you are under the projector. I don't think anyone thinks Apple went cheap with those things.

I hope Nintendo addresses this issue with the JoyCons but people acting like this is a end of the world event for Nintendo are crazy and once again using hyperbole when it's not warranted. Is it a problem? Yes. Is world ending? No. Can it be solved? That's completely unknown.

For all we know Nintendo might simply say you have to be only so far and make sure there is nothing covering the controls and that you have clear line of sight between you, the controls, and the system. Or they might do a revision. Or there might be a patch that causes the JoyCons to use more power to boost their signals to combat this and thus lessens the battery life. We just don't know yet. People need to stop acting as if they know what the end result here will be. Show some common sense concern and then wait to see what Nintendo says and does.
The Wii remote's IR sensor is literally just a camera that picks up the lights in the sensor bar. When you cover it, it just doesn't pick up the lights and removes the cursor. All of the buttons, motion controls, and the analog stick work through bluetooh and don't have these issues.
 
Disconcerting to say the least. I really want to play BotW and was close on pulling the trigger on a pre-order, but I guess it'll be best to wait and see how this turns out. I don't feel like dropping another €70 for a pro controller because of a possible hardware flaw.

Are there videos of people trying to reproduce this and aren't able to?
 
I hope Nintendo addresses this issue with the JoyCons but people acting like this is a end of the world event for Nintendo are crazy and once again using hyperbole when it's not warranted. Is it a problem? Yes. Is world ending? No. Can it be solved? That's completely unknown.
I'll be glad when the system is out so we can stop hearing about cancelled preorders that were never actually done. No one is worried about your preorder random gaffer #45628
 
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