This just happened to me:I have been looking for the amiibo meta knight forever. I was able to check at another besbtuy Store via SKU number 1375009 that my local Bestbuy in MI had 15 amiibos available. I went to the store yesterday, 5/30/15 around 410pm and talked to a sales representative, and they told me they were sold out. I then told him I just had talked to another agent from another store and they were supposed to have 15. The agent checks his system and tells me yes, they had 15. He told me: "great, I was looking for one as well". He went to the backroom and talked to another representative about having this particular amiibo in stock and they all seemed excited.
He came back and told me they had none. He had just told me they had 15 and I saw the system myself, 15 were available. He seemed bothered when I confronted him, and he and went back to "look again". I waited 35 minutes and they were just wandering around. I finally decided to give my name and number to them so the could call me once they "find it". They never called me.
I then called around 820pm and asked another representative to check if they had this item via sku. She says"yes, we do sir". I then asked her to put one aside that I was on my way to pick it up. She then puts me on hold. Another person picks up the phone and says he is the manager, and asks what was going on. I said I did not know what happened, I did not ask for the manager and I just asked the previous person to put one amiibo on hold for me. Then he says they were all sold out after I had just talked to them seconds ago and they confirmed they had plenty in stock.
I was so upset that I did not ask this "manager"his name. I am not even sure if he was the manager or another employee trying to keep the amiibo for himself. The way he was talking over the phone was not very professional, so I guess it was not the manager himself.
This morning I decided to go over there again and try my luck. I talked to a different representative and he checked the system via sku and said he had in stock, but was in the backroom. He left, brought a box full of metaknights, and gave me 2 (I left plenty left for others, will open one and keep one sealed). In less than 5 minutes, I was out of the door with the meta knight that was supposed to be "sold out" yesterday.
That sucks right? Employees trying to keep the amiibos for themselves