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[Huggers]

Holy shit. Horrendous. Hope you get your money back asap.

 

[D.Lo]

You are right, once Kevtris HDMI kit is out it's more or less exactly the same thing, the ultimate way to play NES.

The ultimate way is RGB on an RGB CRT.

 

[Chittagong]

The ultimate way is RGB on an RGB CRT.

Yeah I can see that argument. Maybe I should rephrase - ultimate way to play NES on a flat display.

 

[entremet]

Jeremy Parish/toastyfrog here (former 1up, Retronauts, current US Gamer EIC)

Put up some test videos on his Youtube page.

Akumajou Densetsu (Castlevania III)

Man, that music chip.

There are others. Just search his channels. Pretty long too.

 

[PumpkinSpice]

Looks like business insider has had one with an HDMI port shipped to them.

 

[Battlesmurf]

Looks like business insider has had one with an HDMI port shipped to them.

I wish we knew more about those HDMI things. When I first placed the order it was an external deal (which I wasn't very fond of), now it's internal (which I like). If Kevtris's hdmi stuff isn't quite finished- what's in there? Early version? Prototype?

Curious.

 

[ElTorro]

I've always been interested in this, and I always hoped that they would give the SNES/N64 the same treatment. Those consoles are more important to me, and I would buy Analogue's for them immediately.

But everything I've read in this thread so far paints Analogue as one dishonest and incompetent company that now I would likely never trust with any money. Screwing up things like the aluminum flaps ... ok ... but their responses to this and other things like the release are borderline lies.

 

[Dreamwriter]

I've always been interested in this, and I always hoped that they would give the SNES/N64 the same treatment. Those consoles are more important to me, and I would buy Analogue's for them immediately.

But everything I've read in this thread so far paints Analogue as one dishonest and incompetent company that now I would likely never trust with any money. Screwing up things like the aluminum flaps ... ok ... but their responses to this and other things like the release are borderline lies.

Just a note, nobody is having problems with flaps, but the aluminum edges of the cartridge slot. That's why their response when someone asked about it was to insert the cartridges straight in and out, to make sure you aren't rubbing your carts against the edge of the system.

Other than that design issue, it doesn't sound like a dishonest or incompetent company to me, just one that is very crappy at communication. They should definitely have made it clear they were having delays, and given the reasons for them.

 

[Chittagong]

Looks like business insider has had one with an HDMI port shipped to them.

That's a surprise. One must wonder, would it really kill them to actually show that the thing exists when people ask? I mean, a lot of negative sentiment could be avoided by a little transparency.

 

[Lettuce]

Jeremy Parish/toastyfrog here (former 1up, Retronauts, current US Gamer EIC)

Put up some test videos on his Youtube page.

Akumajou Densetsu (Castlevania III)

Man, that music chip.

There are others. Just search his channels. Pretty long too.

This is a capture i took back last year on a NESRGB modded Frontloader....

https://www.youtube.com/watch?v=Jd-s5cmKJOQ

and Mad Forest...

https://www.youtube.com/watch?v=6x1CTloA7Nc

 

[low_budget]

I don't know if this helps, but it's one option if anyone feels like their consumer rights were violated. (in USA only)

A complaint can be entered with the Federal Trade Commission

https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

 

[Chittagong]

It's August!

Just a month ago Analogue said they see 'no reason we won't have all orders shipped within July and August'

we are continuing to assemble / test / ship 7 days a week - we see no reason we won’t have all orders shipped within July and August.

Posting this here as I am certain they will shortly announce yet another shipping delay with some new bullshit excuse.

We have not still heard or a live HDMI unit shipping to an actual customer, and looking at Twitter, nobody has posted about receiving their unit since the first few non-HDMI units shipped.

Thanks for the FTC link! I think people based in USA should use it. I have been involved with products released in USA and know for a fact that what Analogue did with the NT is actually illegal, you can't collect money something that doesn't exist without explicitly disclosing the fact - hence Kickstarter and the likes. It's sad the people running Analogue are so naive that they don't understand that they are at worst one pissed off and informed customer away from a lawsuit, and possibly jail.

 

[NoFaceNico]

No one knows for sure what they're doing because they're pretty silent and when you do hear from them it's usually with a heavy dose of PR. But I agree that it's pretty easy to understand what's going on behind the curtain based on other sources of info.

Maybe give them a little more time, at least until August runs out? But of course you guys are the ones that have been waiting so go ahead and use the FTC link if they're not getting back to you. So many of their problems could have been solved with communication.

As much as I think the overall idea for a premium console like this is pretty good, I hate the attitude they give to their customers. It's like they're saying "you need this product more than we need to give it to you." Most premium product makers match their high price with impeccable customer service.

 

[entremet]

It's August!

Just a month ago Analogue said they see 'no reason we won't have all orders shipped within July and August'



Posting this here as I am certain they will shortly announce yet another shipping delay with some new bullshit excuse.

We have not still heard or a live HDMI unit shipping to an actual customer, and looking at Twitter, nobody has posted about receiving their unit since the first few non-HDMI units shipped.

Thanks for the FTC link! I think people based in USA should use it. I have been involved with products released in USA and know for a fact that what Analogue did with the NT is actually illegal, you can't collect money something that doesn't exist without explicitly disclosing the fact - hence Kickstarter and the likes. It's sad the people running Analogue are so naive that they don't understand that they are at worst one pissed off and informed customer away from a lawsuit, and possibly jail.

You still haven't got yours?!

Damn.

I'd thought you'd have yours since Jeremy Parish got his.

 

[Dreamwriter]

I have been involved with products released in USA and know for a fact that what Analogue did with the NT is actually illegal, you can't collect money something that doesn't exist without explicitly disclosing the fact

How can that be possible? Preorder sales happen all the time, and people ALWAYS ask whether they take the money immediately or when the unit ships, and the answer is often the former.

Aside from that, it seems rather crazy to me to be talking about talking to the FTC because you THINK your product MIGHT not ship sometime in the next month...

 

[NoFaceNico]

How can that be possible? Preorder sales happen all the time, and people ALWAYS ask whether they take the money immediately or when the unit ships, and the answer is often the former.

Aside from that, it seems rather crazy to me to be talking about talking to the FTC because you THINK your product MIGHT not ship sometime in the next month...

From OP:

March 2014. Analogue NT was announced. It was supposed to ship 'Summer 2014'. We now know that this was not even remotely possible, Analogue paraded just an empty shell to press - no gameplay was shown. Charging the 'preorders' immediately from customers credit cards, Analogue funded the R&D and production of the product, going essentially a 'stealth Kickstarter'. Not only was this shady, but it might be illegal as well.

A lot of projects similar to the NT exist on Kickstarter because they need to make it clear that the customers ("backers") are paying for something that is not finished and carries some risk of never being finished. The "stealth Kickstarter" that Analogue did is highly misleading and exposes the customers to risk that they were not made aware of when they handed over their money.

 

[Dreamwriter]

From OP:



A lot of projects similar to the NT exist on Kickstarter because they need to make it clear that the customers ("backers") are paying for something that is not finished and carries some risk of never being finished. The "stealth Kickstarter" that Analogue did is highly misleading and exposes the customers to risk that they were not made aware of when they handed over their money.

But how is that illegal? Like I said, many companies take preorders for products that do not yet exist, and charge immediately. It's very common in the US, so it can't be illegal in the US. It might be against some credit card's rules, like Visa or something...

Also, "Analogue paraded just an empty shell to press" - is there any proof of this? Did Analogue make a statement about that or something?

 

[NoFaceNico]

From the FTC Policy Statement on Deception

Section 5 of the FTC Act declares unfair or deceptive acts or practices unlawful. Section 12 specifically prohibits false ads likely to induce the purchase of food, drugs, devices or cosmetics. Section 15 defines a false ad for purposes of Section 12 as one which is "misleading in a material respect." Numerous Commission and judicial decisions have defined and elaborated on the phrase "deceptive acts or practices" under both Sections 5 and 12.

Certain elements undergird all deception cases. First, there must be a representation, omission or practice that is likely to mislead the consumer.

They represented that they could deliver the product in the Summer of 2014, which as Chittagong mentioned, was completely unrealistic in hindsight. I didn't follow this product in the early stages but I don't think they ever said that HDMI versions would be shipped out later. I would say they intentionally omitted disclosing that the HDMI model was still being developed, and that development possibly failed, which prompted them to go with an outside solution.

Second, we examine the practice from the perspective of a consumer acting reasonably in the circumstances. If the representation or practice affects or is directed primarily to a particular group, the Commission examines reasonableness from the perspective of that group.

I'd say the people who ordered this product are as reasonable as any other group, and we preorder stuff all the time. We have to make a clear distinction here. This was not a Kickstarter project. The people who "preordered" did not know this product was not complete.

Third, the representation, omission, or practice must be a "material" one. The basic question is whether the act or practice is likely to affect the consumer's conduct or decision with regard to a product or service. If so, the practice is material, and consumer injury is likely, because consumers are likely to have chosen differently but for the deception. In many instances, materiality, and hence injury, can be presumed from the nature of the practice.

They said in March of 2014 that the consoles would ship in the Summer of 2014 to someone looking at any product, the thought of getting it in a few months is very enticing. Again, this isn't a Kickstarter. When people gave their money they expected the product was ready for production and they could get it in the summer of 2014. It's doubtful that they would have been able to sell as many preorders if they had disclosed that their product is not ready. This is a premium product that they are charging almost $600 for, part of the selling point is that development was complete and it would ship out quickly. The Summer of 2014 shipping date had to be unrealistic to them, but it was not to customers who were shelling out $600 based on the information they gave.

The Commission will find an act or practice deceptive if there is a misrepresentation, omission, or other practice, that misleads the consumer acting reasonably in the circumstances, to the consumer's detriment.

The Commission intends to enforce the FTC Act vigorously. We will investigate, and prosecute where appropriate, acts or practices that are deceptive.

Like I said, I think going to the FTC route is extreme, but I haven't been waiting over a year for something that was supposed to be delivered in a few months. It's nice that they're shipping some NTs at least but $600 is not chump change and I would not be happy.

 

[Chittagong]

Very well put NoFaceNico.

The liability carried by the directors of a company in US is pretty severe, indeed. You can't legally sell a product that doesn't exist without disclosing the actual state of development.

I know this because a CEO I work with is refusing to announce his product and make it available for preorders until he is sure has the means to ship it, and the engineering is complete. He consulted with some top NYC lawyers.

Unfortunately Analogue seems to be so naive that they believe that they can get away with it by saying that they refund the money should customers demand, ('that they are not in the business of holding anyone's money'). What they don't realise is that refunding doesn't somehow miraculously undo or make right their previous actions.

Given their demonstrated operational competence, I would also bet that they don't have an indemnity / legal insurance, so it literally would take one pissed off and legally minded customer to taken the entire company down.

 

[Frostburn]

Anyone get shipping notifications yet? Apparently they are supposed to be shipping all initial orders before the end of the month. Outside of press folks I've seen no impressions or unboxings so far.

 

[Chittagong]

Anyone get shipping notifications yet? Apparently they are supposed to be shipping all initial orders before the end of the month. Outside of press folks I've seen no impressions or unboxings so far.

I haven't seen a single person get any confirmations yet. Nobody seems to have tweeted about getting one.

Yet just a few days ago, Analogue said this

We'll have every single open order shipped by the end of August and we cannot foresee absolutely anything inhibiting this timeline!

Like · 8 · 28 July at 20:40

Will be a busy month for them, seeing how only 20 days is left

 

[Dreamwriter]

They represented that they could deliver the product in the Summer of 2014, which as Chittagong mentioned, was completely unrealistic in hindsight. I didn't follow this product in the early stages but I don't think they ever said that HDMI versions would be shipped out later. I would say they intentionally omitted disclosing that the HDMI model was still being developed, and that development possibly failed, which prompted them to go with an outside solution.

Even if it was completely unrealistic in hindsight, that shows incompetence, not deception. There is no evidence that they did one illegal thing, at least by US law.

To me, what it looks like is they had planned to do things one way, which would have shipped in 2014, but then changed their minds about how to do things (possibly learning about Kevtris' superior HDMI mod), and that took longer.

 

[Battlesmurf]

Even if it was completely unrealistic in hindsight, that shows incompetence, not deception. There is no evidence that they did one illegal thing, at least by US law.

To me, what it looks like is they had planned to do things one way, which would have shipped in 2014, but then changed their minds about how to do things (possibly learning about Kevtris' HDMI mod), and that took longer.

I think one of the concerns I see brought up frequently- they haven't discussed this with the people that preordered back then, Even a small "hey, we decided to do this a different way" would go a long way towards improving their image.

 

[NoFaceNico]

Even if it was completely unrealistic in hindsight, that shows incompetence, not deception. There is no evidence that they did one illegal thing, at least by US law.

To me, what it looks like is they had planned to do things one way, which would have shipped in 2014, but then changed their minds about how to do things (possibly learning about Kevtris' superior HDMI mod), and that took longer.

The FTC source I referred to earlier specifically mentions that deceptive practices are "unlawful" and prosecuteable. I've already explained how I believe Analogue's actions fall into the FTC definition for "deceptive acts or practices", so I'll skip repeating them here. It's laughable to even assume incompetence at this point. I've witnessed incompetent project creators first hand and they at least come forward to explain what's happening and where they're messing up. Analogue has made a calculated decision to be silent about what's really happening. It's not fair to their customers but I'm sure they've decided that it's the lesser of two evils.

The constant changes in release dates and the fact that they were talking about the external HDMI converter as late as December of 2014 suggests that their HDMI development work failed. Customers didn't give their money to the company so they can play around in development. There is a place for that and it's called Kickstarter. You can go there and risk your money on unfinished projects to your heart's desire because there's a mutual understanding that the projects there carry risk, all of them even include a section called "risks and challenges." There was no such understanding between Analogue and the people who preordered the NT.

Just to help others understand how customers were lured into the NT, it's important to note that the console was first revealed in March of 2014 and Chris Taber (owner of Analogue) claimed it had been in development for over a year. Two months later preorders were opened with plans to deliver in the summer. This heavily implies that everything is ready to go. And when the company purposefully omits telling those customers that development isn't anywhere near finished that's not incompetence, that's deception.

 

[low_budget]

How can that be possible? Preorder sales happen all the time, and people ALWAYS ask whether they take the money immediately or when the unit ships, and the answer is often the former.

Aside from that, it seems rather crazy to me to be talking about talking to the FTC because you THINK your product MIGHT not ship sometime in the next month...

Preorders are always delivered on the promised date, which is listed as an exact date instead of one of the 4 seasons. Manufacturers let retailers know how many pre-order sales they will get stock for. This is so all pre orders can be fulfilled on the advertised date.

Rarely, a retailer makes a mistake and cannot deliver a pre-order on a specific date but will apologize to customers and offer something in return.

After 5 shipping date delays spanning over a year, it's 100% reasonable to think this shipping date will be missed as well.


F.Y.I. user Dreamwriter is Ernest Dozario.


Either way I find the increasingly confrontational talk from these guys alarming.

Comments like "anyone got proof of that" should be red flags in my opinion. The focus now seems to be what can legally be done against Analogue, rather than them biting the bullet, admitting mistakes were made (not just normal production delays) and apologizing. Analogue chooses this path.

To me it seems everyone's concerns are justified and people here seem to have been more than patient.

If Analogue's delays truly are from incompetence rather than deception, they need to come out and say "Sorry, we apologize for delays caused by our incompetence."

 

[NoFaceNico]

F.Y.I. user Dreamwriter is Ernest Dozario.

NO... FUCKING.. WAY!!!! Seriously, part of me is hoping that's a joke, but if it was it would be done in very poor taste. Is it?

 

[Chittagong]

Well this thread just took an interesting turn.

Meanwhile, Anaogue has posted 17 hours ago that they will ship ALL orders by the end of this month. 17 days to go.

 

[Dreamwriter]

Heh - I live in Miami BTW, just never updated my profile.

Preorders are always delivered on the promised date, which is listed as an exact date instead of one of the 4 seasons. Manufacturers let retailers know how many pre-order sales they will get stock for. This is so all pre orders can be fulfilled on the advertised date

Really? So when I order Final Fantasy XV from Amazon, who lists a release date of December 31, 2015, they are breaking the law and I should sue them for deceptive practices when it doesn't ship then? I mean, they are omitting the fact that they don't really know the date, that the game is still in development and could slip. It must be fraud, everyone call the FTC and their lawyers now!

I agree that they should have communicated better, but they haven't broken any US laws to my knowledge.

 

[Chittagong]

Another interesting revelation on Analogue not being exactly honest in their communication, from their Facebook page. People have been posting queries of when their order will ship. Now we know that the following orders have NOT shipped.

#1504 - Mike S - Not shipped
#1534 - Gabe S - Not shipped
#1609 - Marc J - Not shipped
#1668 - Ivan L - Not shipped
#1872 - Louis S - Not shipped

This is significant, because Analogue have said that they ship orders out in the order of received. They have also claimed that they started shipping in late June.

Given that #1504 is one of the earliest orders, we can now conclude that Analogue did not begin to ship in June. Instead, what seems to have happened, is that they gobbled together 2-3 non-HDMI units and shipped them out to people who would tweet / write about them. This way they could create a perception of shipping, while still finishing the product.

Here are Analogue's recent claims

Assembly, Testing & Shipping
We’re currently organizing for assembling, testing and shipping. Our goal is to have all orders shipped by the end of May.

=> This did not happen.

Assembly, Testing & Shipping
It’s been a long road, and we’re quickly reaching the finishing line. We will be shipping orders prioritized by when they were received.

=> Seeing how Analogue has not shipped out early #1500 units, we can conclude they have not began shipping.

Now Shipping
As you know, we started shipping the Analogue Nt last week. All orders are being shipped prioritized by when they we’re received. We've got over a year of orders to go through, and we are moving as fast as we can. Keep an eye on your email and bear with us - we’ll have all orders out asap!

=> This turned out to be just a few show units for journalists

Orders placed *today* are shipping in July. For current open orders started shipping last week - orders have been going out every day since! Keep your eyes peeled on your email for a tracking number and thanks for everyone's continued patience!

=> This turned out to be a lie, no units have been reported since the few journalist units. Also, the earliest order numbers haven't still shipped in late August.

Shipping Update
Fortunately there are no foreseeable delays / or obstacles - it’s simply a matter of assembly, testing and shipping. We are continuing to assemble / test / ship 7 days a week - we see no reason we won’t have all orders shipped within July and August.

=> This turned out to be a lie, nobody has received units since those few journalist units in June. So they have not been shippping '7 days a week'.

We'll have every single remaining open order shipped out before the end of the month!

=> Seeing how Analogue has not said a single truthful thing about shipping since they started, this will not happen.

 

[NoFaceNico]

Yeah, it wasn't pointed out earlier but it was pretty obvious that journalists/bloggers were receiving their units before anyone else.

Normally I don't have a problem with that, but those aren't review copies. These are paying customers like anyone else but they're given preferential treatment because Analogue knows they'll get some benefit from it.

Pay a premium price, get shit service. That should be their motto, what a selfish company.

 

[Frostburn]

It is so unfortunate because I think the device is amazing, their mission of creating a premium NES experience for Videophiles and Audiophiles has been achieved but they obviously have production issues. They need to start being open and honest with their production woes and set realistic time frames for delivery, they owe their customers that much. No one likes to be lead on and so far their PR has been doing nothing but that.

 

[Frostburn]

So I think the biggest hangup with the HDMI units was the actual HDMI board not being ready. The guy I'm pretty sure created the board is just now finishing up his first real batch (Not hand made) to be shipped out to people *probably Analogue* He just posted this on the 15th: https://www.youtube.com/watch?v=AFbGa7fdcVY

 

[mlpz]

So I think the biggest hangup with the HDMI units was the actual HDMI board not being ready. The guy I'm pretty sure created the board is just now finishing up his first real batch (Not hand made) to be shipped out to people *probably Analogue* He just posted this on the 15th: https://www.youtube.com/watch?v=AFbGa7fdcVY

Interesting. But these may also be slated to whomever he sold these to on his own—did he have a buying period or a store? I can't recall. Hopefully it's for Analogue...

Every day I teeter closer and closer to asking them for a refund. Between the damn Nt, HDMI upgrade, and a component cable set, I've got too much money tied up in them and already out of my account...

 

[Peltz]

It's August!

Just a month ago Analogue said they see 'no reason we won't have all orders shipped within July and August'

To be fair, it's your fault for assuming they meant July and August 2015.... or even 2016.

 

[mlpz]

So here's an interesting development...overnight I received a shipping notification for my HDMI version of the Analogue Nt! Has a UPS tracking number and everything.

But allow me to entertain a conspiracy theory...

<puts on tin foil hat>

Anyone can make a shipping label at any time and get a tracking number. Hopefully, this means that it’ll ship imminently. Or on the other hand, it could still take months to ship, and they’re creating shipping labels to appease people for now. Who knows. Hopefully I’m wrong, and that it’ll ship soon.

Once UPS updates with wheels on the ground for this tracking number, then I will be happy.

 

[Frostburn]

So here's an interesting development...overnight I received a shipping notification for my HDMI version of the Analogue Nt! Has a UPS tracking number and everything.

But allow me to entertain a conspiracy theory...

<puts on tin foil hat>

Anyone can make a shipping label at any time and get a tracking number. Hopefully, this means that it’ll ship imminently. Or on the other hand, it could still take months to ship, and they’re creating shipping labels to appease people for now. Who knows. Hopefully I’m wrong, and that it’ll ship soon.

Once UPS updates with wheels on the ground for this tracking number, then I will be happy.

Good to hear! I honestly think the hold up was these HDMI boards that just plain weren't done being made and then the turn around time it took for them to be mass produced and shipped back to the US for testing before finally being sent to the Analogue guys to install in the awaiting NTs. Just my speculation of course!

 

[mlpz]

Well, so! Tonight I refreshed the UPS tracking, and lo and behold it's been picked up by UPS, set for delivery about a week from now! I believe we're legit here folks.

I had a very early 1500s order number, so hopefully other people start received their notifications soon.

When I get it, I'll try to post some pics or unboxing, if that's something you all would be interested in. If I'm feeling particularly froggy, I might try my first ever video, haha.

 

[El Pescado]

Well, so! Tonight I refreshed the UPS tracking, and lo and behold it's been picked up by UPS, set for delivery about a week from now! I believe we're legit here folks.

I had a very early 1500s order number, so hopefully other people start received their notifications soon.

When I get it, I'll try to post some pics or unboxing, if that's something you all would be interested in. If I'm feeling particularly froggy, I might try my first ever video, haha.

Looks like my HDMI unit shipped today too. UPS estimates I'll get it in one week. I'm so excited!

 

[Chittagong]

Looks like they were indeed waiting for those Kevtris boards. Shit's going to get real here!!

 

[Hero_of_the_Day]

At the end of summer in 2013 I read about a company involved in remaking old consoles, Analogue Interactive. It was re-manufacturing "new" Neo Geo CMVS consoles in real wood. After some consideration I went ahead and ordered the console along with two controllers, a dust cover and a component cable.

The unit was not cheap, coming in at $1,105.00 USD plus another $100+ for shipping and tax. After going through the order system online, I had an order number (#1395) and about three months later it arrives at my home.

Fast forward to April of 2014. I hear that the same company is making an NES clone, the Analogue nt. With two small children in the house, I want them to play classic games before they move onto newer, more modern games. However, modern tvs don't make it very easy to properly display the games. The idea of this new NES clone is pretty good for me. (also, I know about the RGB mini etc)

I email Christopher Taber, the owner of Analogue Interactive, and he replies fairly quickly. We exchange some emails at the end of April and continue to do so into the first week of May. And on Monday, May 5, 2014 at 12:46 PM, I place an order (#1539) for two units. Like my previous order with Analogue Interactive, the order is NOT cheap, coming in at just under $1,200 for two Analogue nt units. By the way, my credit card is charged immediately vs at ship, but given that it's supposed to ship in a few months--before the end of summer, I'm fine with this.

Summer comes to an end and there is no Analogue nt. Instead the company quietly delays the units until Christmas. Again, this is still okay for me as December is only a few months from the end of summer.

Analogue Interactive is not able to ship the product for Christmas so it's delayed again until February. This is a bit frustrating as I don't feel the company is being as upfront as it should be about its delays--especially when anyone who has ordered an Analogue nt has already paid them $500.

In February Analogue again delays its console to April. The reason has to do with customs or some kind of importation delay. At this point I tweet at Analogue and ask if a refund is an option. However, I never hear back and that's the end of it. I assume that the lack of communication is just an ongoing issue with such a tiny company; there's probably a lot going on for a few of guys to handle. I sort of give up and just assume it'll eventually arrive.

One more delay later, from April until late June and the Analogue nt is finally shipping. I see a few media outlets do "un-boxings" and videos on the unit. I assume that my units should be on their way soon so I ask the person who manages one of our email boxes to get in contact with Analogue Interactive and ask the status of the order.

"Can you please tell me what is the status of this order?"

Christopher Taber replies,

"Hi Tyrone, This order was canceled on Feb 2nd per your request. - Analogue"

At this point you might be in as much shock as I was. The order was
cancelled? Again, the order was CANCELLED. Keep in mind that I NEVER once received an email, or more importantly sent an official email canceling the order. I also never received a refund from Analogue nt from February 2nd until this posting of July 19th. So five months went by, Chris cancelled my order over a tweet and kept my money?

I replied,

"As a previous customer, I'm pretty surprised that you'd cancel an order without any formal email communication. I've never heard of Amazon, Target or even a smaller company such as yourself doing this.

If this order was indeed cancelled, I should have received a refund, which I never did.

Let me know when I should expect my purchased items.

Thank you,
ty"

His customer service response went as follows,

"We have on record 'customer cancellation due to delays' - did you receive the cancellation email? It has been resent just now."

Chris has continued to reply with his dismissive emails, his last reply,

"Ty - you canceled your order via Twitter, we do not hold peoples money when they do not want us to: we accept order cancellations at any time. An order cancelation email was sent to you on 2/2/15 - and I've sent it to you a couple other times now. I've sent it over one more time to make sure you have received it. The order cancellation email was sent to the email you originally placed the order with: [EMAIL address here]

Actually, Chris has held my money UNTIL I contacted him this month and made no effort to return it (and has yet to do so). At this point, I've waited long enough, what I want are the products I ordered. However, until now I have received nothing from Analogue nt.

If you've purchased from Chris in the past or plan to do so in the future, I hope you have better luck than I have.

Buyer Beware?

So, have you gotten a refund yet?

 

[mlpz]

Looks like they were indeed waiting for those Kevtris boards. Shit's going to get real here!!

This was a really quick turnaround from the boards arriving to assembly I'm guessing. Didn't he just put up a YouTube video a few days ago saying they came back from manufacturing? Glad to see Analogue making good on their promise if that's the case.

 

[PumpkinSpice]

From this video (around 7:30 mins in) sounded like 400 or so HDMI kits went to Analogue. And potentially one bad one lol. Wonder what % of units those were; in any case can't be much longer for those waiting.

 

[Chittagong]

From this video (around 7:30 mins in)[/URL] sounded like 400 or so HDMI kits went to Analogue. And potentially one bad one lol. Wonder what % of units those were; in any case can't be much longer for those waiting.

Sounds like most orders were with HDMI. Order numbers start at around #1500 and the last ones from the first batch were around #2100 I think. So roughly a 2:1 ratio. CRT purists probably went without.

Intestingly this confirms the hypothesis that they didn't have any HDMI units when they claimed to start shipping in June, and explains the lack of pics too. They only sent out units with no HDMI. It also means that the "we are manufacturing and shipping 7 days a week" claim was bull too.

 

[Chittagong]

This should be an interesting week - I actually got a shipping confirmation over the weekend for my Analogue NT, HDMI unit!

Finally, it seems that Analogue made good of their last promise of shipping in August. I'll update the thread when my unit arrives!

 

[sixteen-bit]

NES HDMI mod in action:
https://www.youtube.com/watch?v=Xuw6EZdj2tE

How does this compare to Analogue's NT?

 

[Chittagong]

NES HDMI mod in action:
How does this compare to Analogue's NT?

Exact same thing. Like, literally.

 

[fugimax]

 

[baphomet]

So safe to assume the Analogue NT also will not work with the Everdrive?

 

[ToastyFrog]

So safe to assume the Analogue NT also will not work with the Everdrive?

I can't speak to the HDMI-enabled units, but Everdrive works fine with a stock NT.

 

[baphomet]

I can't speak to the HDMI-enabled units, but Everdrive works fine with a stock NT.

I should have specified the HDMI version. Apparently the HDMI NES mod doesn't work with the ED. I'm assuming it will be the same with the HDMI NT.

Did they ever get your brightness issue taken care?