Sterling Archer
555 Incognito Ln
New York, New York
555-555-5555
CodenameDuchess@gmail.com
October, 2015
Dear Sir or Madam,
As a USF graduate with a bachelor’s degree in Political Science, I’m applying for the Staff Assistant position (Job ID: 8359) for the University of South Florida.
I do believe my work experience is relevant for the Staff Assistant position. Communication is a key skill that’s very important when dealing with the public on a daily basis. At Sports Authority, I regularly communicate with customers in person or on the phone. If a customer is dissatisfied or becomes irate, I’m able to maintain composure, and control the situation in a calm manner.
Also, I’m very detail-oriented when it comes to written documents. For example, when a customer wants a fitness product delivered and assembled to their residency, it’s important to be 100% accurate when entering a customer’s information in our company’s database. One mistake, like entering the wrong address can cause issues. After a work order is submitted and printed, a copy is filed in a bin listed by alphabet.
I’m always multi-tasking in a fast paced environment without supervision. Also, I feel critical thinking is a highly desired skill that’s important in any profession. My supervisors understand I can solve problems, and they trust me in regards to assisting co-workers not able to solve a customer-related issue when they’re not available to help.
In 2010, I interned as an administrative assistant with the United States Secret Service. My primary duty was to analyze and correct any mistakes on the counterfeit note reports the banks would send to the U.S. Secret Service. Then, the counterfeit note reports were date stamped and rapid printed, and the copies were mailed back to the banks.
I prepared reports for on-going investigations, and analyzed police reports by gathering pertinent data and highlighting important information. I maintained files that required consolidating shelves, and organized reports by alphabet. Occasionally, Special Agents would request that I make copies of files and create binders labeled with dividers and tabs for them. I understand integrity and confidentiality is important, and as an intern with the U.S. Secret Service I held a basic clearance level.
I believe a job is what you make of it. I’m the second best sales associate within my store, and I always give 100%. I keep a positive attitude, and I discuss my goals with my supervisors. I always want to learn more so that I’m a better-rounded person. Examples include learning to cashier and work in other departments outside my own. If you were contact my supervisor, he would rate me as exceeding expectations.
Skills that I’ve acquired include being proficient in Microsoft Word, Excel, Outlook, and PowerPoint. I can operate a copy, printer, and fax machine. During my spare time, I’ve taught myself HTML and CSS3 through Codecademy.
Thank you for taking the time to read my cover letter, and I look forward to hearing from you to discuss my credentials in greater detail.
Sincerely,
Sterling Archer