Agyar said:This seems like a stupid way of looking at the scenario. If someone is clearly over-experienced for a position, it doesn't take a genius to know they're unsuitable. But if the issue is just some extensive qualifications like two degrees, that's hardly going to be the reason they leave. The employee will leave because one or more of their needs are not being met and you need a deeper understanding of what those needs are and how they align with the position you're hiring for. Perhaps someone with multiple qualifications needs a challenging role that pushes them and if you're not offering that, your mistake was hiring them into a role that's not fulfilling to that need, not that they had "too many credentials".
agyar, i happen to completely agree that its dumb but I can tell you its what managers are being trained in by so called HR experts.
just telling you how it is. I don't agree with it and will not use that, but managers are being told this.
but in some ways the section i bolded makes you agree with the HR consultant. You are saying the person is not right for the job because they need a challenging role. So you are backing up what they are saying, if the person seems over qualified, don't go for them.
You are saying its your mistake fo rhiring them into a role which does not fulfill there needs. Well yes, exactly what the HR consultant/experts are saying.