so those on steam already know this, but a ton of wine was delivered to my house wrongly by aus post yesterday.
anyway i looked it up and the wine is worth about $2000 all up.
So i emailed the company that has the wine and told them yeah it got delivered wrong. they are like ok, cool contact customer service. No mention of thanks or thanks for getting in touch. Which i would have at least expected given the value of this wine.
so then i got a bit shitty
i emailed back and said why can't you forwad this on to them? i don't have time to sit on customer service lines when aus post fucked up. without the language of cousre and a bit nicer tone
So they are like, ok just leave it out the front and we'll get it.
No thanks for emailing, no thanks for leaving it out, no thanks for not being a dick and drinking it all.
Makes me wonder why I bothered doing the right thing to be honest. Customer Service fail in my opinion.
I don't expect a gold medal, but a thanks even in email form would be nice. A bottle would be even nicer but hey i don't expect that.
And companies wonder why we tell them Australia has the worst customer service in the world
Prime example. Bottles of wine delivered untraceable to an address worth quite a bit that would cost the company a bit of money had i just decided to drink it all. Instead i do the right thing, contact them and they are all matter of fact and not like oh thanks for that.
Fuck doing the right thing.