Dear Customer,
Thank you for your pre-order of Sonys PlayStation 4 console. As you know this console is street-dated for Friday, November 15.
In order to deliver for street-date, we will begin authorizing and shipping pre-orders on Thursday November 14. Providing your payment information clears our authorization process, your order will ship on November 14.
If you pre-ordered using our Express Shipping service, your order is guaranteed to arrive on the first available delivery date in your area (Friday November 15 for most cities).
If you pre-ordered using our Standard, free-of-charge service, please note that your pre-order will still ship on Thursday, November 14, and will be delivered according to our shippers' ground shipping rules. Customers who pre-ordered using ground shipping can expect to see their orders arrive according to standard delivery times in your area.
If you would like to guarantee your order's delivery for the earliest delivery date available in your area, you can still contact us to upgrade your order's shipping service.
A charge of $16.49 (Plus applicable taxes) will be applied to orders consisting of a single console, and charge of $20.99 (Plus applicable taxes) will be applied to orders containing a PS4 bundled console.
To change your shipping service level, please contact:
canadaecomm@ebgames.ca by Thursday November 7 at 11:59 PM EST. Please include your name and order number.
Thank you in advance,
The EB Games Team