yeah same. would love a Staples code. I'd give it a good home
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Canadian Gaming Deals and Discussion Thread 7: More Shipping Talk than Anime & TV GAF
- Thread starter Firestorm
- Start date
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Sending you a PM because we're LINE buddies.
EDIT: The site is temporarily unavailable when I click on the link in the email.
Mega Man's Electric Sheep
Member
I just preordered Zero Time Dilemma for Vita at my local ebgames. They said they had one other preorder, and two copies coming in. Same for the 3DS version. So you might want to preorder if you want to walk in and get it on Tuesday.
Elitist1945
Member
Lets take a moment to appreciate the PS4's fast install times. I started installing Gran Turismo 6 on PS3 an hour and 45 minutes ago and its at 79% as of this post.
Thanks, I'll keep my eye out on my credit card charges to see if it'll get fixed.
Hahaha. Please tell me you captured this in video or pictures.
lol missed opportunity.
UberTag
Member
Weren't you paying attention during E3 week?
EVERY game has this issue. Price drops will eat into your savings instead of adjusting down the 20% discount.
You will have to jump through hoops to get a correction and they will NEVER adjust the 20% discount to what it should be but will instead wipe it outright with a price adjustment which means future price drops won't benefit from it.
In short, we're fucked and the only way to express your displeasure with Amazon is to not give them your money. This was ENTIRELY by design.
CuthbertAllgoodz
Member
As in them hoping people would not bother/notice and in the end not get the advertised 20% off or as in the 20% off should only apply to the price you had upon ordering and CS fixing it through gift card or lowering the total price are doing something they are not supposed to?
OrangeAtlas
Member
If anyone happened to pre-order Rocket League Collector's Edition during the E3 deal, it has since dropped to $29.99.
And of course the 20% has completely vanished.
How competent is Best Buy with price drops during pre-orders? Want to make sure I can get it at the lower price while maintaining the 25X points.
And of course the 20% has completely vanished.
How competent is Best Buy with price drops during pre-orders? Want to make sure I can get it at the lower price while maintaining the 25X points.
Your locked in for the price you pre-ordered, for better or worse.
OrangeAtlas
Member
Oh goody.
Am I wrong in thinking that they made a promise recently to try and rectify that?
http://www.bestbuy.ca/en-CA/help/lowest-price-guarantee/hc1001.aspx
I'm thinking the 25x payout would apply to the lower price too
Makes sense. Anything else would be gaming the system pretty unfairly.
OrangeAtlas
Member
Hmm interesting. Well I guess I'll be the guinea pig next week to see if this new system actually works.
if that is the case then I guess I will cancel my Gravity Rush 2 with amazon and stick to my bestbuy order.
For those of you pissed at Amazon right now, remember that if you pre-ordered at least one E3 game from Best Buy during E3 the rest of your game purchases for the year are eligible for 10x reward zone points.
I'll be switching over most of my Amazon order to Best Buy because fuck Amazon's bullshit this year.
I'll be switching over most of my Amazon order to Best Buy because fuck Amazon's bullshit this year.
I've had a back & forth email with Amazon.ca CSR about the E3 20% off and the Pokemon price drop. The latest correspondence is below, not sure what will come.
The Price Guarantee has historically always been in effect with the Promotions.
For this new order, having the initial price $10 more each than MRSP for was jarring but I still ordered knowing that the Price Guarantee & Promotion would still apply before the games launch. There is much discussion about this with varying outcomes depending on the CSR.
A consistent policy and known rules would be nice otherwise there are orders that I would have placed with another retailer for E3 pre-order promotions.
Thanks,
Hello from Amazon.ca.
I have reviewed our previous correspondence and offer my sincere apologies for any inconvenience thus far.
We work to constantly expand and improve the selection of products and services we provide to our customers.
I have passed your message along to the appropriate people in our company so they are aware of your comments and feedback regarding this E3 20% discount on games.
We truly value this kind of feedback, as it helps us continue to improve our store and provide better service to our customers.
In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard.
Thanks for your understanding. We value your business and look forward to see you again soon.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
I have reviewed our previous correspondence and offer my sincere apologies for any inconvenience thus far.
We work to constantly expand and improve the selection of products and services we provide to our customers.
I have passed your message along to the appropriate people in our company so they are aware of your comments and feedback regarding this E3 20% discount on games.
We truly value this kind of feedback, as it helps us continue to improve our store and provide better service to our customers.
In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard.
Thanks for your understanding. We value your business and look forward to see you again soon.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Sealtest
Member
I just don't see how/why amazon is going to do a e3 promo and put in hidden terms ( if this was on purpose ) and screw over so many people.
I just wish dealing with CS wasn't always a crap shoot and that they had a better way of contacting people like with Best Buys forum or twitter.
I just wish dealing with CS wasn't always a crap shoot and that they had a better way of contacting people like with Best Buys forum or twitter.
March of the Crabs
Member
Can you change the payment method on an existing Amazon order? I just realized half the stuff I had pre ordered will come out after my Visa expires in September.
AlexMeloche
Member
Just spoke to an Amazon CSR for Pokémon. She told me this:
That's... weird. "If the Promotion Team doesn't do its job, I will refund you money.".
That's... weird. "If the Promotion Team doesn't do its job, I will refund you money.".
She's personally making a note to follow up on something 6 months from now? Lol let me know how that goes.
Freaking Limit
Member
It depends on the csr really. I had one tell me that about 6 months before the game released, and they actually came through. By that point though, I had someone else do it, sicne I didn't believe they would either. Its likely they are just saying it, so treat it like hot air, but its nice when they do come through.
Yeah. Amazon is one of the more flexible ones. Bestbuy won't let you change it online if some of it has already shipped. Gotta call.
PurolatorHelp
Neo Member
Hi All,
Purolator gives the shipper the option to request a signature or not. If they do request a signature, then a package wont be left at the door or in a mailbox. As a receiver, you can waive the signature for a single shipment (http://www.purolator.com/assets/pdf/forms/SNR_single.pdf) or for multiple shipments (http://www.purolator.com/assets/pdf/forms/SNR_multiple.pdf). Drivers are still expected to use their judgment and should not be leaving packages in places where they can easily be taken or damaged by weather.
For apartment/condo buildings, unless there are instructions on the package for the driver to deliver to the security/rental/concierges office/desk/apartment, the drivers ring up to the apartment directly. Whether a signature is requested or not, a package wont be left in a common area such as a lobby or hallway. If the receiver has their own entrance, it may be considered secure enough to leave if there is no signature required. The drivers should be looking up the receivers buzzer/entrance code by apartment # or name on directories when they are available and ringing up. If there is no answer, then the drivers will leave a notice of delivery if theres a safe place (indoor lobby, access to mailboxes etc ) and the buildings management allows it.
If the delivery fails, then the package will generally go back to our main depot where the drivers leave from in the morning and are made available for pickup. If picking it up there isnt possible, there are a few options that are available. A 2nd attempt can be requested for a future business day, to the same address or to an alternate address. We can also verify if theres a closer Shipping Agent or Shipping Centre we can transfer the package to. If its staying within the same depots service area, then these options are available free of charge.
As a side note, there are a few shippers that have additional security restrictions, who dont allow their packages to be left at the door, redirected to an alternate address, transferred to a retail out of the service area, or picked up by someone else.
If a driver didnt ring, leave a notice of delivery, leave the package, or if a package was delayed or mis-sorted, please email us at customer.care@purolator.com and well follow with the local management and try to get it delivered as soon as possible. If you have any other questions, need help to transfer or redeliver a package, or try to locate a tracking number for a shipment that was attempted to be delivered, please feel free to email us as well.
Thanks,
Jeremie
Social Media Coordinator / Customer Care Team
Purolator Inc.
E-mail: customer.care@purolator.com
www.Purolator.com
Follow us on Twitter:
http://twitter.com/purolatorhelp
The Elite
BOSS
The return of PurolatorHelp!
So I just got another update from Purolator. I was told on Saturday that my package would be sent out for delivery on Tuesday yet this morning I got a message that I need to go somewhere to pick it up. They haven't given me a place to pick it up though. I will have to call them.
So I just got another update from Purolator. I was told on Saturday that my package would be sent out for delivery on Tuesday yet this morning I got a message that I need to go somewhere to pick it up. They haven't given me a place to pick it up though. I will have to call them.
The Elite
BOSS
Ugh. I'm not even going to bother. I will keep the order since it's at least a $10 discount.
When I ordered it showed I was charged taxes until the order went through.
You don't get charged taxes even if it showed it initally.
The Elite
BOSS
We did this time.
Did your check your credit card?
Staples showed me a total of $82.60 on the order summary. $2.60 in taxes I could live with.
When I received my email it said I had been charged $10 in taxes after I put the purchase through. Reviewed my credit card transaction to confirm a total of $90.10 (or something close to that.)
I never cared about the Canada Post strike until Amazon started using this smorgasboard of shipping couriers. I know Canada Post isn't everyone's favorite, but for me they are undoubtedly the best option. And if nothing else, the abundance of post offices to pick stuff up in is a benefit.
Yeah, feels like I shouldn't have said anything.
I've had three or four Intelcom deliveries in Calgary over the past couple of months, and they've been pretty great so far. Seems like most of my deliveries are coming from Fedex or Intelcom lately!
it can depend a lot on the quality of your delivery guy but yeah, CP is easily the best for me. the community mailboxes ease a lot of headaches.
hmm strange, I will have to check.
Intelcom Courrier Canada was the worst experience i've had
they went to my appartment 3 days in a row at the same time in the middle of the day, I had to call them to change the delivery address... they just went back to my appartment the next day instead, and dropped the package behind a bush
they went to my appartment 3 days in a row at the same time in the middle of the day, I had to call them to change the delivery address... they just went back to my appartment the next day instead, and dropped the package behind a bush
Thanks for laying out the policies. Service is still pretty terrible though
This ^
March of the Crabs
Member
Can anyone give me a quick rundown of how Amazon returns work? Forgot to cancel Zero Time Dilemma and it's already shipped! Never had to do a return through them before.
Ghost Dad the Whip
Member
Yeah... they left a Ps4 on my front porch, in plain view of a busy street...
I'm at work and I see the package has been delivered, and they include a picture of it sitting right there where anyone could grab it easily.
Thankfully my neighbor was home and I was able to call her and have her bring it inside for me...
xCaptainCanadax
Member
Yikes!, I hope they dont ever start delivering in Ontario
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