I still hate the report system in this game. Honestly, I can't tell you how many times I've played with people that are chat banned. It's so annoying, and I feel like I'm being punished. Like my team is being punished. Yeah, they can still use the Y button to call missing. And they can still ping. But communication is just such a big deal in this game, that it drives me nuts.
At this point, I would rather they just kick these people into low priority. Seriously.
And further, I can't tell you how many times I see people abusing the damn report system. "This guy is feeding, let's report him". K - so someone is doing bad (not on purpose), and that warrants them to get chat banned? Also, I'm telling you, it only takes 2-4 reports (so a single game where a team reports) to get chat banned.
I've been lucky that I've only been chat banned once. But this system is IMO broken. I think 24 hour/72 hour + low priority was a much better solution.